2024 FORD F-150 Complaints

Took my vehicle into a local Ford dealership and told them that there was rattling coming out of the engine bay. Provided the service advisor with multiple videos as well as took him for a drive to show him the sound. Advised that it happens at startup and on deceleration after the turbo has spooled. Technician who worked on it left it out in a hail storm which caused over $8K in damages and then proceeded to tell me that there were rocks in my skid plate which is what caused the rattle. To this day it still is not fixed. Additionally the following TSB's have been identified as a potential rattle point; however, I believe it to be the wastegate. MC-10171858 MC-11014403 MC-11001385 MC-11006443 MC-11609633

The contact owns a 2024 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 24V851000 (Engine and Engine Cooling) and 25V198000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were on back order. The dealer was unable to confirm when the vehicle would be able to be repaired. The manufacturer was made aware of the issues. The contact had not experienced a failure.

Involved in total loss of truck and trailer April 11. 2025 by possible rear axle bolts breaking while hauling a trailer causing loss of control, violent trailer sway, difficulty braking and steering resulting in a wreck. We were towing our RV trailer when the wreck happened. We were lucky to be able to walk away because the trailer ended up on its right side and the truck on its roof. If this happens to other drivers injuries or fatalities are possible. Ford issued a safety recall August 2025. We were not aware of the possibility of the axle bolts breaking until the safety recall letter was received August 25, 2025. When the wreck accrued there were no prior symptoms of a problem. A walk around inspection was done minutes before the wreck.

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V198000 (Engine and Engine and Cooling); however, the part to do the recall repair was not yet available. The local dealer and Purvis Ford Inc (11335 Patriot Hwy, Fredericksburg, VA 22408); were contacted, and an appointment was scheduled for the recall repair. However, upon taking the vehicle to the dealers, the contact was informed that the part do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact had not experienced a failure.

The contact owned a 2024 Ford F-150 Lightning BEV. The contact stated that while the vehicle was parked and unoccupied, it caught on fire. The contact stated that the Police knocked on the door and informed the contact that fire was shooting out of the vehicle. The fire department arrived and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle was deemed a total loss. In addition, the vehicle was parked in a secluded area of the tow yard. The contact stated that the Fire Department, Police, and Insurance Agent unofficially referred to the failure as electrical or battery-related. The manufacturer was made aware of the failure. The failure mileage was 5,000.

Front panel of the sunroof randomly shattered after closing the door to enter. The truck was in park. Ford says it must’ve been a rock or damage to it since glass doesn’t randomly shatter but there wasn’t any. Truck is less than a year old and 10,000 miles. Truck is currently at the dealership while I figure out options/warranties. Dealer initially said warranty only covers defects, not glass. Coincidentally, there was a recall notice for area near sunroof but Ford/Dealer say it has no correlation.

Shifter stuck in drive and had to get it towed to dealership. Should be recalled by Ford.

The contact owns a 2024 Ford F-150. The contact stated that upon starting the vehicle, the message “Service Vehicle Soon” was displayed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was advised that the gear shifter was faulty and needed to be replaced. The contact was informed that the parts were on back order and that a notification would be sent when the parts arrived for the repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,500.

The cause of the accident was due to an extremely hard downshift, then extremely hard upshift. Between the speeds of 25-37 mph the truck will do a hard downshift with a 1-3 second loss of power delay. When it finally grabs gear it takes off like a rocket before grabbing the next gear and back to what feels normal. This is something I never experienced in my 2022 Ford F150 with the same motor and transmission. This particular day, I had pulled off to the side of the road to let the mail carrier go through the narrow section of the road first. This particular section, there is a huge tree right next to the road (approximately 12"-14" off the road). After the mail carrier passed, I started to speed up. Upon hitting 34 mph, the transmission shifted hard, pulled me into the ditch, and by the time the gear grabbed, and I had power to control, I hit the tree. As a habit, since this issue happened numerous times, I looked at the speedometer and just prior to impact I was at 43 mph. The transmission is not the only issue that I have been having with this vehicle. There has been a fuel consumption issue, a hard start issue (does not matter time of day), as well as a grinding issue at the front right wheel. This truck is equipped with a 36-gallon fuel tank. At the city driving mpg and a 34-gallon fill-up, I should have been getting 544 miles/tank. However, that was not the case as I was only getting 440-447 miles/tank (did not matter whether normal, eco, or sport mode driving). Each fill up was a 24-28 gallon fill-up leaving 8-10 gallons unaccounted for. A PCM update was done but it only got me to 510 miles with a 30-gallon fill-up. Each complaint I made with the transmission went ignored with me being told "this is normal for the 10 speeds. You will just need to learn to deal with it." After the PCM update with no true fix, I was told "drive it to zero MTE and calculate from there how far you can drive, then you know." This is a horrible and extremely unsafe answer to give.

The contact owns a 2024 Ford F-150. The contact stated that while driving at various speeds, the blind spot detector alert system stopped functioning on the driver's and passenger’s side. The contact stated that the vehicle was taken to a dealer who advised that there was water inside the rear driver's side taillight through a hairline fracture and was causing the short circuit of the feature. The contact stated that there were two cracks, and one crack was showing on the surface of the taillight assembly, and the other crack was forming on the inside of the assembly. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 18,000.