2017 FORD F-250 SD Complaints

Good afternoon, 1.5 weeks ago, we had 4 serious issues that our Ford F250 Truck from 2017 with 55.000 miles on stalled during driving almost causing an accident because the steering system was not supporting anymore. We stopped the vehicle on the side of the road, yellow engine light came on with the fault message “All sensor” (attached). After several times cycling the ignition the Diesel engine started up with the yellow engine light on. This happened 4x. Luckily, we made it home. The next day the truck did not show any ignition neither did the engine start. I checked the battery power which was 12.8V and found a loose minus bar connection beside the positive bar beside the battery junction box. I thought I found the root cause, installed the missing nut but nothing changed. We had to organize a tow truck for 160US$ transferring the vehicle to the Ford Dealer Mall of Georgia in Buford after confirming an appointment for Monday [XXX], 2024, [XXX]. We confirmed the complaint with a Ford Service technician name Scott Tackabury, left the keys under the assumption that Ford will investigate the root cause. Since this is our only vehicle, we had to take a rental car due to business obligations. Unfortunately, the truck got not inspected until [XXX], 2024. WE had to call several times to get an update and were told that “… it is like a doctor appointment… ur in line”!!?? Again [XXX] 2024, we did not receive a call, we had to call to see what’s going on. Investigation result: -IDS test found the following DTC’s: oP064A, P027A, P0087, P008A -Diag. DTC: P027A found Pin 25 in connector C1035A melted causing poor connection for the fuel pump control module circuit (see attachments) -DTC P064A Fuel pump control module internal fault Remedy: -Replace the Battery Junction Box -Repair the wiring -Replace the fuel pump control module INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My truck experienced death wobble during a recent trip multiple times on the interstate on our way home. With no warning, the truck started shaking violently at 70 mph. I had to immediately slow down in traffic and work my way over to the right lane. We stopped to confirm there was no tire issue or other notable visual problem before proceeding. It occurred again shortly after stopping and I had to do the same thing. We stopped again and found no visible issue, so we continued at a much slower pace. The truck wobbled a few more times but not as violently as the first two. There were no warning lights displayed.

Frozen door locks and latches. Door freezes in cold temperatures and when the door is opened the door locks freeze in the open position not allowing the doors to close and latch properly or at all.

The contact owns a 2017 Ford F-250. The contact stated that while driving approximately 50-55 MPH the steering wheel began aggressively shaking causing them to crash into another vehicle. The air bags did not deploy. Both the vehicles received damage to the driver-side view mirror. The vehicle was able to be driven from the scene. There were no warning lights illuminated. A police report was filed. There were no injuries and no medical attention was needed. The vehicle was taken to the dealer where it had not been diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 111,000.

The contact owns a 2017 Ford F-250. The contact stated that during cold weather conditions, the locking mechanisms on all four doors malfunctioned and the doors would not latch and remain securely closed. The vehicle was taken to the local dealer who diagnosed that the locking mechanisms were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under a Manufacturers Customer Satisfaction program due to the failure. The failure mileage was 40,000.

My vista sunroof on my 2017 F250 Super Duty Platinum made a popping noise and failed to open when I attempted to open it. It became bound to the rear glass which in turn commenced to fracture across the entire piece. Fortunately no one was injured as this glass could have dropped large shards into the cab. I an concerned that this could still present a problem when driving and is an imminent safety hazard. I found out that this is a common issue that Ford is aware of on the F series trucks with the panoramic roofs and it is due to the rail/track system fracturing on the front glass (sunroof) and will not replace/repair it because it is not under warranty. This a safety hazard for passengers due to a manufacturer defect and poor design and needs to be replaced immediately to avoid any risks.

The contact owns a 2017 Ford F-250. The contact stated that while driving at approximately 60 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was then towed to an unknown local dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the residence. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the fuel injector and high-pressure fuel pump needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 139,000.

Recently I was leaving my neighborhood to take my kids to school. I used the remote start and noticed that the doors were not unlocking properly with the exception of the drivers side door. I opened the passenger door from the inside for my child to get into the truck. As we were about to depart the neighborhood for a busy main street, I noticed the door ajar light on the dash was on. I told my son to go ahead and close his door again. When he attempted to open and re-close the door we notice it was not fully latched and then the door would then not close at all as the latch was not functioning properly. I had to turn around and drive very slowly back to my house with my son holding the door closed. This was so incredibly unsafe and I'm thankful I was still in my neighborhood when it happened and not stopping for gas on the interstate or traveling long distances for work. I immediately looked on the Ford website for recalls and contacted the local Ford dealership. There are no recalls at this time. However, there are two Customer Satisfaction Recalls for the door latch and the door lock actuators. (Campaign #18N03 and 20M04). I brought my truck to this dealership for repairs as it is not safe to drive and will in no way pass the state inspection that is due on it. The maintenance shop called me around 24 hours later and stated that the door latch stopped functioning and wiring for the door locks was damaged somehow (unknown how, no damage to my vehicle has ever occurred) but they weren't tied to any recalls or safety programs. This was extremely unsettling to me as the two Satisfaction programs mention this parts specifically. So, unfortunately I am forced to pay a significant amount of money to the Ford dealership for repairs that sound A LOT like problems they are aware of. The receptionist also stated that she had heard of similar issues with these trucks.

Hit a bump in the road going 45 mph and the steering wheel started shaking uncontrollably, had to completely stop to get the steering wheel to stop shaking.

The contact owns a 2017 Ford F-250. The contact stated while the vehicle was shifted into reverse(R), the contact became aware that the back over prevention camera was inoperable. The contact stated that the back over prevention camera displayed a black screen. The contact also stated that the rear sensing device was inoperable. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the sensing device, back-up camera, and module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 75,000.