2017 FORD F-250 SD Complaints

TL* THE CONTACT OWNS A 2017 FORD F-250. WHILE THE VEHICLE WAS REVERSING AND TOWING A 26 FOOT TRAILER, THE TAILGATE DROPPED DOWN AND CRASHED ONTO A TOOL BOX. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIVE STAR FORD (3800 HIGHWAY 78, SNELLVILLE, GA 30039, (678) 384-4242) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. A DECISION ON REPAIRING THE VEHICLE WAS PENDING. THE FAILURE MILEAGE WAS 75,000. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRAVELING CA. 65 MPH ON I-435 IN KANSAS CITY, DIVERTED LANES FORCED ME TO DRIVE OVER SHOULDER RUMBLE BARS FOR ABOUT 50 YARDS. WHILE DRIVING ON THE RUMBLE BARS, THE VEHICLE STEERING WHEEL BEGAN TO OSCILLATE,JERKING LEFT AND RIGHT VIOLENTLY. I REDUCED SPEED AND EXITED THE LANE BUT THE STEERING KEPT SHAKING UNTIL I REDUCED SPEED TO AROUND 30 MPH. I STOPPED, VISUALLY INSPECTED THE TIRES AND THE FRONT SUSPENSION BUT FOUND NO VISIBLE DAMAGE. THE DIC INDICATED THE TIRE PSI FOR ALL TIRES WAS NORMAL. I RETURNED TO THE HIGHWAY AND RESUMED SPEEDS OF 65-70 MPH. THE VEHICLE HAS NOT REPEATED THIS ISSUE SINCE.

SEVERE FRONT END SHIMMY WHEN HITTING A SLIGHT BUMP. REPAIR AND REPLACE BOTH UPPER SHIMS WITH 1 DEGREE BUSHING, STEERING SHOCK, AND BAR BALT JOINT. ALL PARTS ON BACK ORDER INDICATING THIS IS COMMON OCCURRENCE.

THIS MORNING, I HAD THE 2 DOORS ON MY DRIVER'S SIDE OF THE TRUCK NOT OPEN EVEN AFTER THE DOORS BEING UNLOCKED. BELOW FREEZING WEATHER AND SOME RAIN OVERNIGHT MAY HAVE BEEN THE CAUSE? VEHICLE WAS PARKED OVERNIGHT AND SITTING OUTSIDE.

WHEN DRIVING ON INTERSTATE AT 75MPH THE TRUCK BEGAN TO SHAKE VIOLENTLY AFTER CROSSING OVER A BRIDGE. THE TRUCK UNCONTROLLABLY VEERED INTO THE LEFT LANE. THE TRUCK HAS BEEN 'REPAIRED' BY FORD MOTOR COMPANY THREE TIMES AND STILL HAS THE SAME PROBLEM. THE TRUCK CAME OUT OF THE SHOP MOST RECENTLY 2 DAYS AGO AND IS ALREADY HAVING DEATH WOBBLE ISSUES. THE TRUCK CURRENTLY HAS 39,000 MILES. A VIDEO OF THE OCCURRENCE IS AVAILABLE, BUT I WAS UNABLE TO UPLOAD.

WHILE DRIVING, IF THE VEHICLE HITS A BUMP THE FRONT END AND STEERING WHEEL WILL SHAKE VIOLENTLY BACK AND FORTH AND SIDE TO SIDE CAUSING INSTABILITY AND MAKING THE VEHICLE HARD TO CONTROL UNTIL THE VEHICLES SPEED IS DRAMATICALLY DECREASED OR IN SOME INSTANCES STOPPED COMPLETELY ON THE SIDE OF THE ROAD. THIS HAS HAPPENED NUMEROUS TIMESON THE HIGHWAY TRAVELING AT SPEEDS AROUND 70 MPH AS WELL AS WHEN TRAVELING ON CITY STREETS AT A LOWER RATE OF SPEED

I AM HAVING THE ISSUE WITH FROZEN DOORS LATCHES. THE FSA 18N03 HAS BEEN COMPLETED AND I CONTINUE TO HAVE AN ISSUE WITH MY DOORS NOT OPENING WHEN IT IS BELOW FREEZING. IF I AM ABLE TO GET THEM TO OPEN, I AM UNABLE TO GET THEM TO LATCH AFTERWARDS, THE DOOR JUST BOUNCES BACK AND WILL NOT LATCH.

ON 4 SEPERATE OCCASIONS, WHILE DRIVING AT APPROXIMATELY 55-65 MPH ON A HIGHWAY, DRIVING STRAIGHT, THE STEERING WHEEL BEGAN SHAKING VIOLENTLY CAUSING LOSS OF STEERING AND CONTROL OF THE TRUCK. SLOWING DOWN TO 15-20 MPH WHILE APPLYING THE BRAKES GOT THE SHAKING TO STOP. THE VIBRATION IS AKIN TO THE 'DEATH WOBBLE'. WHILE I DID NOT CRASH THE TRUCK, IF THERE HAD BEEN A VEHICLE IN THE LANE NEXT TO ME ON ANY OF THE INCIDENTS, AN ACCIDENT WOULD HAVE OCCURRED BECAUSE THE TRUCK VEERED INTO THE LANE NEXT TO ME. THE TRUCK IS AT THE DEALER FOR REPAIR. I WAS TOLD BY THE SERVICE ADVISOR THAT THIS IS A COMMON PROBLEM. THE TRUCK HAS 20K MILES ON IT CURRENTLY. THE FIRST TIME IT HAPPENED, THE TRUCK HAD ABOUT 16K MILES.

I CONTINUE TO HAVE ISSUES WITH THE TAILGATE OPENING ON ITS OWN. TODAY IT CAME DOWN SOMETIME WHILE I WAS TRAVELING DOWN THE INTERSTATE TO WORK. I WILL EVENTUALLY LOOSE SOMETHING OUT OF THE BACK, AND I HAVE A COVER ON THE BED, SO I CANNOT SEE WHEN THE TAILGATE IS DOWN. MY TRUCK DOES NOT FALL IN THE TIME FRAME FORD HAS ON THEIR TSB SO I THE DEALERSHIP CANNOT ADDRESS THE PROBLEM. MAY TRUCK WAS AN AUGUST BUILD AND THE TSB FOR THE PROBLEM ONLY COVERS TRUCKS BUILT UP TO JULY

WHILE TRAVELING ABOUT 60 MPH ON A RURAL ROAD THE TRUCK FRONT END STARTED SHAKING RAPIDLY. STEERING WHEEL VIOLENTLY JERKED OUT OF MY HAND. TRUCK WAS VERY HARD TO CONTROL AND RAPID BRAKING WAS REQUIRED IN ORDER TO REMAIN IN CONTROL. VEHICLES TRAVELING BEHIND ME ALSO HAD TO RAPIDLY BRAKE TO AVOID HITTING ME. CHECKED THE TRUCK OUT AND FOUND NOTHING LOOSE OR OBVIOULSY BROKEN. WENT ON MY WAY. TRUCK NOW DOES THIS SEVERAL TIMES DAILY WHILE DRVING. EXTREMELY DANGEROUS. SOMEONE IS GOING TO GET KILLED DUE TO THIS ISSUE, ITS JUST A MATTER OF TIME. AFTER SOME RESEARCH I CAN SEE THAT THIS IS A KNOWN ISSUE REFERRED TO AS "DEATH WOBBLE". TWO OTHERS I KNOW OF WITH BRAND NEW TRUCKS ARE ALSO HAVING THESE ISSUES. I TOOK MY TRUCK TO DEALER AT 7,000 MILES COMPLAINING ABOUT "CHATTER" IN THE FRONT END WHEN HITTING BUMPS. THEY STATED NOTHING WRONG, AND NOW AT 14,000 MILES I AM EXPERIENCING THIS VIOLENT SHAKE. I NO LONGER FEEL SAFE DRIVING THIS TRUCK, AND IT APPEARS FORD ISNT FIXING THE ISSUE, ALTHOUGH I DO HAVE A CALL IN TO THE DEALER. FORD APPEARS TO BE SLAPPING A NEW STEERING DAMPER ON THE VEHICLE TO MASK THE PROBLEM FOR A NUMBER OF MILES UNTIL IT WILL RETURN. A STEERING DAMPER IS DESIGNED TO PREVENT THIS ISSUE FROM HAPPENING ON OLD OR WORN FRONT END PARTS. THIS SHOULD NOT HAPPEN ON A NEW TRUCK UNDER ANY CIRCUMSTANCE, EVEN WITH NO STEERING DAMPER. THIS ISSUE NEEDS A RECALL BEFORE SOMEONE IS KILLED.