2017 FORD F-250 SD Complaints

TL* THE CONTACT OWNS A 2017 FORD F-250. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY BACK AND FORTH. THE VEHICLE THEN LOSS POWER STEERING FUNCTIONALITY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND INSPECTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE CONTACT WAS UNABLE TO DETERMINE A CAUSE FOR THE FAILURE. THE CONTACT RESTARTED THE VEHICLE AND STARTED DRIVING AND THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED WINSLOW FORD (840 MIKE'S PIKE ST, WINSLOW, AZ 86047, (800)331-6698) WHO STATED THAT THEY WOULD CHECK REMOTELY TO SEE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

56K MILES. BOUGHT THE TRUCK IN OCT/2020 AND DEATH WOBBLE HAS OCCURRED A DOZEN TIMES DRIVING OVER 55 MPH AND HITTING A BUMP. STEERING WHEEL SHAKES VIOLENTLY AND MUST STEER ONTO SHOULDER AND STOP FOR THE VIBRATION TO STOP.

I HAVE HAD THE TRUCK IN THREE TIMES FOR THE FRONT TIRES SHAKING AND VIBRATIONS IN THE STEERING. JUST HAD THE TRUCK IN TWO WEEKS AGO TO HAVE IT FIXED AGAIN AND STILL VIBRATING.

BASICALLY THE TRUCK AT ANYTHING OVER 65 TO 70 MILES AN HOUR HITS ANY TYPE OF BUMP IT VIOLENTLY SHAKES UNCONTROLLABLY. IT IS HAPPENED THREE TIMES AND I HAVE NOW PARK THE TRUCK I AM DRIVING ANOTHER VEHICLE BECAUSE I FEEL UNSAFE THAT I'M GONNA KILL MYSELF OR OTHER PEOPLE ON THE ROAD, IT'S THAT VIOLENT. THE THREE TIMES THAT IT HAS HAPPENED HAS BEEN ON THE HIGHWAY. EVERY TIME IT'S HAPPENED IT'S ALWAYS AFTER HITTING A RUT OR SOME ROUGH ROAD SURFACE. THIS IS NOT NORMAL AT ALL. FORD MOTOR COMPANY NEEDS TO RECALL OR FIX TO 100% SATISFACTION CUSTOMERS CONCERNS. AGAIN THIS IS A MAJOR SAFETY ISSUE FOR VEHICLES ON THE ROAD AND BEING AROUND OTHER PEOPLE OR OTHER VEHICLES WHEN THIS HAPPENS IT WILL LEAD TO A CATASTROPHE ON THE ROAD LIVES WILL BE LOST. IF IT HAS NOT HAPPENED ALREADY, BUT HAS NOT BEEN DOCUMENTED.

THE TRUCK HAS ONLY 30K MILES ON IT AND LAST WEEK WHILE DRIVING IT ON THE FREEWAY IT SUDDENLY DEVELOPED A VIOLENT SHAKING AT SPEEDS OVER 60MPH. ONLY BY BRAKING AND PULLING OVER TO THE SHOULDER WERE WE ABLE TO STOP THE SHAKING. WE ARE TRYING TO WORK WITH OUR LOCAL FORD DEALERSHIP-THEY THINK IT'S A PROBLEM WITH THE STEERING DAMPNER AND THE TRACK BAR.

WHILE DRIVING AT HIGHWAY SPEED AND PULLING A TRAILER OUT OF NOWHERE TRUCK BEGINS TO SHAKE VIOLENTLY AND STEERING BECOMES EXTREMELY DIFFICULT, IF NOT IMPOSSIBLE. I QUICKLY SLAMMED ON BRAKES TO REDUCE SPEED TO ABOUT 40MPH TO REGAIN CONTROL AND STOP SHAKING. LUCKILY, I WAS TRAVELING ON A STRAIGHT SECTION OF ROAD. I CAN ONLY IMAGINE IF THIS WERE TO HAPPEN ON A TURN OR SLOPE. THIS HAS HAPPENED THREE TIMES SINCE OWNING THE TRUCK. EACH TIME FORD DEALERSHIP REPLACED SAME PART FOR A STEERING DAMPER DOES NOT SEEM TO FIX THE PROBLEM. AFTER RESEARCHING MY INCIDENTS I FOUND SIMILAR STORIES REFERRING TO THIS AS THE DEATH WOBBLE.

DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS I WENT OVER A SMALL CRACK IN THE ROAD. IMMEDIATELY THE FRONT END STARTED TO VIOLENTLY SHAKE AND I LOST ALL STEERING CONTROL. THE ONLY CORRECTIVE ACTION WAS TO SLOW DOWN TO AROUND 40 MPH ON THE HIGHWAY. THIS HAS HAPPENED TO ME THREE TIMES WITH THREE TRUCK ACTING IN THE SAME MANNER AS BEFORE; LOSING ALL STEERING CONTROL OF THE TRUCK. I CONTACTED MY LOCAL FORD DEALER FOR ASSISTANCE. THIS INCIDENT COULD HAVE ENDED BADLY, SLOWING DOWN ON THE HIGHWAY AND LOSING ALL STEERING CONTROL.

WHEN MAKING A TRANSITION BETWEEN ROAD SURFACES OR IRREGULARITIES IN THE ROAD SURFACES ABOVE 50MPH THE STEERING ENTERS A HIGH FREQUENCY OSCILLATION THAT REQUIRES AN ABRUPT SLOW DOWN TO REGAINED CONTROL. THIS HAS ALSO HAPPENED WHEN HITTING POTHOLES BELOW 50 MPH. THIS IS REFERRED TO ASK THE "DEATH WOBBLE" AND CAN BE SEEN ON YOUTUBE. THIS HAS HAPPENED ENOUGH THAT IT IS NOT A ONE TIME INCIDENT OR A FLAKE. THE VEHICLE HAS LESS THAN 50,000 MILES AND ITS GOING TO THE FORD DEALER FOR REPAIR.

AT 55-65 MPH, IF I HIT ANY KIND OF A BUMP IN THE ROAD, THE FRONT END OF THE TRUCK STARTS TO VIOLENTLY SHAKE TO THE POINT WHERE IT IS HARD TO CONTROL THE VEHICLE. I HAVE TO IMMEDIATELY BRING THE VEHICLE DOWN TO 30 MPH TO GET THE SHAKING UNDER CONTROL. IT IS AN EXTREMELY DANGEROUS DEFECT IN THE VEHICLE AND SOMEONE IS GOING TO GET HURT. FORD DEALERSHIP WILL NOT FIX WITHOUT ME PAYING FOR THE REPAIRS, AND THEY HAVE NO CERTAIN FIX, THEY PLAN ON JUST REPLACING PARTS ONE THING AT A TIME AT MY EXPENSE. THIS HAS BEEN GOING ON FOR APPROX 6 MONTHS.

WHEN I OPERATE MY 2017 FORD F250 AT SPEEDS GREATER THAN 45 MPH AND ENCOUNTER A POT HOLE OR BUMP IN THE ROAD THE TRUCK BEGINS A TERRIBLE "DEATH WOBBLE". THE STEERING WHEEL SHAKES VIOLENTLY AND THE ENTIRE TRUCK SHAKES AND RATTLES. THE DEALERSHIP REPLACED A STEERING DAMPER AS PART OF A FORD EXTENDED WARRANTY PROGRAM BUT NOW CLAIM THE PROBLEM WILL PERSIST BECAUSE I HAVE WORN BALL JOINTS AND A DRAG LINK THAT NEEDS REPLACED. I WAS TOLD THIS WOULD COST ME OVER $1,100 AND IT IS NOT COVERED BY FORD ALTHOUGH IT IS OBVIOUSLY A FLAW AND A RESULT OF THE FAILED DAMPER. I CAN'T BELIEVE FORD IS WILLING TO IGNORE SUCH AN ISSUE. MY FAMILY WON'T RIDE ON THE HIGHWAY IN THE TRUCK AS IT IS TOO FRIGHTENING FOR THEM. THE SAD PART IS THE TRUCK HAS 25,000 MILES AND COST ME $50,000 AND I CAN'T DRIVE IT OR DEPEND ON IT NOW.