2017 FORD F-250 SD Complaints

TL* THE CONTACT OWNS A 2017 FORD F-250. THE CONTACT STATED THAT THERE WAS A RECALL FOR AN ENGINE BLOCK HEATER CORE. THE VEHICLE WAS TAKEN IN FOR THAT RECALL REPAIR ON 09/04/2019. THE RECALL WORK WAS DONE AT THE DEALER CAPITAL FORD WILMINGTON (4222 OLEANDER DR, WILMINGTON, NC 28403 910-799-4060). ON 07/01/20 AS THE VEHICLE WAS PLACED IN REVERSE THERE WAS DARK GRAY SMOKE COMING FROM UNDER THE HOOD. THERE WAS A FIRE COMING FROM THE BACK OF THE ENGINE THAT WAS EXTINGUISHED WITH AN EXTINGUISHER. THE CONTACT NOTICED SMOKE WAS STILL COMING FROM THE AIR FILTER ELEMENT. THE CONTACT HAD PUT OUT THE SMOLDERING FLAMES FROM THAT PART ALSO. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE HAS BEEN THERE SINCE WITH THE DEALER SENDING PICTURES TO THE MANUFACTURER BUT THEY HAD NOT RESPONDED. THEY SUGGESTED THE CONTACT TO CALL THE MANUFACTURER BUT THEY OFFERED NO HELP IN GETTING THE REPAIRS DONE. THE DEALER HAS BEEN WAITING ON THE MANUFACTURER SINCE BUT THEY HAVE BEEN YET RESPONDED. THE VEHICLE STILL REMAINS AT THE DEALER UNREPAIRED WITH NO PROGRESS BEING MADE. THE FAILURE MILEAGE WAS 28,761. *DT*JB*DT*JB

BODY CAB SEAM SEAL LEAK. NEW VEHICLES - THE SEALS ARE CRACKING AND ALLOWING WATER TO SEEP INTO THE VEHICLES CAUSING WATER AND MOLD DAMAGE INSIDE. WATER ENTERS CAB INTO DOORS AND UNDERNEATH FLOOR COVERING CAUSING DAMAGE AND POTENTIAL HEALTH PROBLEMS. THIS WAS FOUND ON MY VEHICLE WHILE PERFORMING RECALLS AND A WINDSHIELD REPLACEMENT AT THE DEALER. DEALER AND FORD TRYING TO MAKE ME PAY FOR MFG DEFECT.

HAS HAPPENED THREE TIMES. WHILE DRIVING TRUCK WILL BUCK THEN LOSE TOTAL POWER AND WILL NOT RESTART. ALWAYS HAPPENS AT HIGHWAY SPEEDS.

MY VEHICLE SUSTAINS AND OCCURS AT HIGHWAY SPEEDS OF 65 MPH AND ABOVE, THE FRONT END 'DEATH WOBBLE.' THE VEHICLE BECOMES COMPLETELY ERRATIC IN STEERING AND CONTROL AFTER CROSSING A SMALL SEAM AND OR A BUMP IN THE HIGHWAY PAVEMENT SURFACE THE DRIVER IS FORCED TO IMMEDIATELY REDUCE SPEED FROM ABOVE 60 MPH DOWN TO AROUND 20 TO REGAIN CONTROL OF THE VEHICLE. IT HAS HAPPENED UPON NUMEROUS OCCASION WITH MY THREE-YEAR-OLD VEHICLE, AND HAVE LESS THAN 50,000 MILES. FORD HAS OFFERED TO REPLACE THE STEERING DAMPENER COMPONENT, WHICH HAS BEEN DONE BY A NON-FORD REPAIR SHOP IN MY INSTANCE. THIS HAS DONE NOTHING TO PROVIDE PROTECTION AGAINST THE DEATH WOBBLE. MY TRUCK IS CURRENTLY STRANDED IN MARION ILLINOIS, BEING REPAIRED AT A FORD AUTOMOTIVE DEALERSHIP. I WILL NOT DRIVE THE VEHICLE ANY FURTHER WITHOUT THESE REPAIRS BEING PERFORMED. THIS DESIGN FLAW IN FORD BEGAN IN 2005 THROUGH 2019 MODEL YEAR F250 TRUCKS.

UNCONTROLLABLE SHUTTING OF THE STEERING WHEEL WHEN HITTING A BUMP AT SPEEDS IN EXCESS OF 60 MPH. KNOWN AS THE DEATH WOBBLE.

TRUCK EXPERIENCES DEATH WOBBLE AND ABILITY TO CONTROL STEERING . FORD HAS TRIED TO FIX THREE TIMES WITH SAME PARTS. WHILE TRAVELING FORWARD OVER 45 MILES AN HOUR WHEN A ROUGH PART OF ROAD IT SHAKES UNCONTROLLABLY TILL YOU SLOW BELOW 25 . CAN'T CONTROL THE DIRECTION OF VEHICLE TILL IT SLOWS DOWN

PURCHASED BRAND NEW, HAD THE FIRST STEERING OSCILLATING EXPERIENCE OR DEATH WOBBLE AT AROUND 10000 MILES. HAPPENED ON AND OFF, TOOK IT IN FOR WARRANTY AND THEY COULDN'T FIND ANY ISSUES, BUT REPLACED THE STEERING DAMPNER. I PRETTY MUNCHED STOPPED DRIVING OVER 63 MPH UNLESS I KNEW EVERY BUMP ON THE ROAD BY HEART. FINALLY GOT IT IN AT ANOTHER DEALERSHIP AT AROUND 17000 MILES DUE TO THE CONTINUED DEATH WOBBLE THAT WOULD HAPPEN OVER CERTAIN BUMPS AT SPEEDS OVER 65. THEY FOUND A BAD LOWER TIE ROD END. AFTER REPLACING THE TIE ROD END IT SEEMED TO DRIVE A LITTLE BETTER, FINALLY WENT 70MPH AGAIN, BUT NOT FOR LONG. AT ABOUT 22,000 MILES IT STARTED AGAIN, MY WIFE WAS WITH ME AND EXPERIENCED IT FOR THE FIRST TIME. SHE CRIED... HAS NOT SET FOOT IN IT SINCE. IT NOW HAS 23000 MILES ON IT. MY WIFE REFUSES TO RIDE IN IT OR DRIVE IT. I WILL NOT ALLOW MY 3 KIDS TO RIDE IN IT EITHER. IF IT HAPPENED AT THE WRONG TIME IT COULD EASILY KILL SOMEONE. I'M A VERY MECHANICALLY INCLINED PERSON, AND EXPERIENCED DRIVER. IT TRULY SCARES ME WHEN IT HAPPENS. BETWEEN THE DEATH WOBBLE, AND FORD URGING DEALERSHIPS TO HUSH HUSH THE SEVERITY, I WONT BE BUYING ANOTHER NEW FORD ANYTIME SOON. AND I PURCHASED 3 NEW TRUCKS IN THE LAST 5 YEARS, AND HAVE EASILY OWNED 15 OR MORE. THIS IS JUST MY COMPLAINT ABOUT SOMETHING THAT IS POTENTIALLY A DEADLY DESIGN FLAW. NOT TO MENTION IT SHAKES BAD WHILE TOWING. AND IT'S NOT THE TRAILER, I PULLED 3 DIFFERENT ONES. AND THE DEALER TOLD ME IT JUST HOW THEY TOW WHEN I BROUGHT THE TSB, PART NUMBERS ETC. FOR THEM TO REPAIR IT. AND JUST IGNORE IT. I HAVE ZERO COMPLAINTS ON ANY OF THE OTHER FORD VEHICLES I HAVE OWNED, BUT THIS 2017 F250 HAS MADE ME RETHINK MY NEXT NEW VEHICLE PURCHASE. I ALSO HAVE VIDEO FOOTAGE OF SEVERAL OF THE DEATH WOBBLE OCCURRENCES.

PURCHASED THE VEHICLE 2/03/17. ON 12/01/17 WIFE AND 7 YR. OLD DAUGHTER WAS DRIVING THE 2017 F250 VEHICLE ON I205 NORTHBOUND ON GLEN JACKSON BRIDGE IN OREGON. SHE RAN OVER THE EXPANSION JOINT GOING ABOUT 60MPH AND THE THE FRONT OF THE TRUCK STARTED BOUNCING VIOLENTLY. OTHER TRAFFIC MOVED AWAY FROM HER AS SHE WAS LOSING CONTROL OF VEHICLE. SHE WAS ABLE TO BRING THE VEHICLE TO A STOP SAFELY ON THE SHOULDER. WE IMMEDIATELY TOOK THE TRUCK TO THE DEALER WHERE THEY COULD NOT GET THE ISSUE TO REOCCUR. THEY SENT IT OUT THE DOOR IN SAME CONDITION. ISSUE REOCCURRED MANY TIMES. FINALLY I WAS ABLE TO RECORD IT ON VIDEO AND ONLY THEN WOULD WESLIE FORD TAKE IT IN AND DO WORK ON IT. SERVICE WRITER [XXX] SAID FORD DID NOT HAVE A REPAIR FOR THIS ISSUE. SHE SAID THEY WOULD PUT SOME SHIMS IN TO HELP. IT DID A BIT. BUT STILL ACTUALLY BOUNCES SO BAD SOMETIMES THAT THE WHEELS LEAVE THE ROAD AND YOU LOSE CONTROL OF STEERING.. CALLED SERVICE MANAGER [XXX] AT DEALER AND TOLD HIM WE ARE LUCKY THAT MY WIFE AND DAUGHTER DIDNT GET IN A ACCIDENT, HURT, OR KILLED BECAUSE OF THE TRUCK MALFUNCTION. HE SAID "UNFORTUNATELY SOMETIMES THATS WHAT IT TAKES TO GET SOMETHING DONE". REALLY? I WAS SHOCKED! PLEASE FOLLOW UP WITH THIS AND ENSURE THAT WESLIE FORD, SERVICE WRITERS AND OTHERS ARE AWARE OF THIS ISSUE. PEOPLES LIVES ARE IN DANGER AND AT RISK. ALL I ASK IS THAT FORD STAND BEHIND VEHICLE MALFUNCTIONS AND REPAIR THEM SO THAT PEOPLE ARE SAFE. THANK YOU INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE DRIVING ON THE HIGHWAY AROUND SPEEDS OF 60MPH -70MPH IF A FRONT WHEEL WOULD STRIKE ROUGH PAVEMENT, I WOULD LOSE CONTROL OF THE TRUCK. THE FRONT END WOULD SHAKE VIOLENTLY AKA "DEATH WOBBLE", AND I WOULD HAVE TO IMMEDIATELY BRAKE AND BRING THE TRUCK TO A STOP, FOR THE SHAKING TO STOP. EVERY TIME THE "DEATH WOBBLE" HAS HAPPENED I HAVE ALMOST CAUSED AN ACCIDENT BECAUSE I COULD NOT CONTROL THE TRUCK. MY TRUCK HAS ONLY 29000 MILES, AND THE ISSUE BEGAN BEFORE I HAD 5,000 MILES ON THE TRUCK. I HAVE TAKEN MY TRUCK IN FOR THIS ISSUE SEVERAL TIMES AND THE ISSUE WAS NOT FIXED.

TL* THE CONTACT OWNS A 2017 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOBBLED UNCONTROLLABLY UPON HITTING A BUMP IN THE ROADWAY. THE VEHICLE WAS TAKEN TO EIDE FORD LINCOLN (800 E BISMARCK EXPY, BISMARCK, ND 58504) ON SEVERAL OCCASIONS TO BE REPAIRED. THE STEERING DAMPER WAS REPLACED, THE TIRES WERE ROTATED, BALANCED, AND ALIGNED HOWEVER, THE FAILURE PERSISTED. RECENTLY, THE CONTACT WAS INFORMED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A COMPLAINT WAS FILED. THE CONTACT WAS THEN REFERRED TO ANOTHER FORD DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *BF CONSUMER STATED DEATH WOBBLE HAS OCCURRED 4 TIMES.*JB