2017 FORD F-250 SD Complaints

ON TWO OCCASIONS THIS WINTER I HAVE HAD DOOR LATCHES ON THIS 2017 FORD F-250 CREW CAB SUPER DUTY FREEZE PREVENTING THE DOOR FROM LATCHING CLOSED AFTER IT WAS OPENED. THE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 19,700 MILES. THE FIRST OCCURRENCE HAPPENED IN DECEMBER 2019. THE MORNING TEMPERATURE WAS IN THE MID 20'S (DEGREE FAHRENHEIT) AND THE TRUCK WAS PARKED OUTSIDE OVERNIGHT. AFTER OPENING BOTH FRONT DOORS OF THE TRUCK TO LOAD PERSONAL ITEMS AND MYSELF, I WAS UNABLE TO SECURE EITHER FRONT DOOR DUE TO THE FROZEN LATCHES. I TRIED SEVERAL TIMES TO SHUT AND SLAM THE DOORS AND CONDUCTED A CURSORY VISUAL INSPECTION OF BOTH LATCHES. THE 'DEFECT' WAS CLEARLY INTERNAL AND THERE WAS NOTHING I WOULD BE ABLE TO DO AT THAT TIME. AFTER SEVERAL MINUTES OF MANIPULATING BOTH DOORS, EVENTUALLY, ONE DOOR LATCHED CLOSED. REPEATED ATTEMPTS WITH THE OTHER DOOR WERE UNSUCCESSFUL. I THEN DROVE APPROXIMATELY 2 MILES TO MY DESTINATION, ON PUBLIC ROADS, HOLDING THE UNLATCHED DOOR CLOSED WITH MY HAND. I FULLY ACCEPT THE DANGER I PLACED MYSELF IN THAT DAY AND BELIEVE MANY OTHERS WILL MAKE THE SAME CHOICE WHEN FACED WITH A SIMILAR SITUATION. MOREOVER, I BELIEVE OTHERS WILL TRAVEL MUCH LONGER DISTANCES WITH FROZEN, UNLATCHED DOORS. THIS FROZEN LATCH PROBLEM WILL ONLY BEFALL MORE SIMILAR VEHICLES AS THEY AGE. I WAS AWARE OF THE POTENTIAL OF THIS PROBLEM FROM ONLINE FORUMS. I RECEIVED FORD'S LETTER ALERTING OWNERS OF A 'POTENTIAL FIX' FOR ONLY VEHICLES WHICH HAVE EXPERIENCED THE PROBLEM. I HAVE ALSO SEEN NUMEROUS ONLINE POSTINGS THAT FORD'S FIX FOR THE LATCHES IS SOMETIMES UNSUCCESSFUL. I HAVE NOT HAD THIS PROCEDURE PERFORMED AS I DO NOT BELIEVE IT 'FIXES' THE ISSUE OF FROZEN LATCHES AND A FULL REDESIGN OF THE LATCH IS REQUIRED. PEOPLE DRIVING THESE VEHICLES WITH UNLATCHED DOORS IS CLEARLY UNSAFE. THE DANGER IS EVEN GREATER IF PEOPLE DO NOT REALIZE THE DOOR IS UNLATCHED.

MY 2017 FORD F-250 HAS EXPERIENCED A SEVERE FRONT END WOBBLE AT SPEEDS OVER 70 WHEN CROSSING BUMPS OR EXPANSION JOINTS ON HIGHWAY TO THE POINT WHERE IT IS EXTREMELY DIFFICULT TO MAINTAIN LANE. THE ONLY WAY TO GET THE EXTREME WOBBLE TO STOP IS TO SLOW SPEED BELOW 25 MPH. I HAVE TAKEN TO THE DEALER SEVERAL TIMES FOR REPAIR AND EACH TIME UNTIL THE LAST THEY STATE THEY HAVE REPLACED PARTS. THIS LAST MONTH I TOOK IT IN AND THEY STATED FORD KNOWS THE ISSUE BUT PARTS ARE ON BACKORDER. THIS HAS HAPPENED A COUPLE OF TIMES AND EACH TIME PARTS COME IN AND THEY SAY IT IS FIXED THE DEATH WOBBLE COMES BACK AFTER A FEW MILES.

WHILE DRIVING ON INTERSTATE 64, GOING OVER KASKASKIA RIVER BRIDGE I EXPERIENCED A VIOLENT SHAKING, BOUNCING UP AND DOWN OF THE FRONT TIRES. I THINK THEY CALL THIS THE DEATH WOBBLE. I WAS GOING APPROX 72 MPH, TIRE PSI 65, TRUCK MILEAGE 24,600 MI. THE TRUCK WAS LIGHTLY LOADED AND NOT TOWING. ALL MAINTENANCE HAS BEEN DONE BY THE FORD DEALERSHIP FROM NEW. I HAD TO BRAKE AND PULL ONTO THE SHOULDER, SLOWING TO 20 MPH BEFORE I REGAINED CONTROL OF THE TRUCK. I TOOK TRUCK TO DEALER THE NEXT DAY, THEY SAID THERE WAS A SERVICE BULLETIN ON IT AND ORDERED PARTS. PARTS ARE BACKORDERED WITH NO DELIVERY DATE.

I HAVE HAD MY TRUCK IN ON 3 DIFFERENT OCCASIONS TO FORD DEALERSHIPS TO HAVE THE DEATH WOBBLE CORRECTED ON THE SUSPENSION SYSTEM. THE FIRST (2) REPAIRS WERE UNDER WARRANTY AND THE 3RD REPAIR WAS JUST OVER THE 36K MILES AND WAS NOT COVERED UNDER WARRANTY AND HAD TO PAY OUT OF POCKET. THIS IS A MAJOR SAFETY ISSUE DUE TO THE LOSS OF CONTROL ALONG WITH HAVING TO DO SUDDEN BRAKING TO GET THE VEHICLE UNDER CONTROL. CARS THAT WERE BEHIND ME HAD TO SWERVE TO GET OUT OF THE WAY AND I HAVE HAD 2 NEAR INCIDENTS THAT I WAS ALMOST HIT BY ANOTHER VEHICLE. I CANNOT BELIEVE THAT THIS HAS NOT BEEN A SAFETY RECALL BY FORD AND I AM VERY FRUSTRATED THAT THIS ISSUE HAS BEEN GOING ON FOR SO MANY YEARS WITH OUT HOLDING FORD RESPONSIBLE. I HAVE LOST DAYS OF WORK ALONG WITH COSTS OF RENTAL VEHICLES WHILE MY VEHICLE WAS IN THE SHOP FOR REPAIRS THAT DID NOT CORRECT THE ISSUE.

RETURNING FROM NASHVILLE TO MANDEVILLE, LA WE HI IT A BUMP IN THE ROAD AT 70 MPH WHEN THE TRUCK BEGAN VOLENTLY VIBRATING. SIMILAR TO A BLOWN TIRE. WE HAD TO PULL OFF THE HIGHWAY FOR IT TO STOP. IT HAPPENED FOUR TIMES IN LESS THAN AN HOUR.

AT 8,600 MILES, WHILE DRIVING DOWN THE INTERSTATE AT 70MPH,, I DROVE OVER THE SEAMS ON A OVERPASS. THERE WAS A SHIMMY AND THEN THE STEERING WHEEL BEGAN TO VIOLENTLY SHAKE BACK AND FORTH RESULTING IN LOSS OF CONTROL OF THE TRUCK. THE NEXT WEEK I TOOK IT INTO THE FORD DEALER AND THEY PERFORMED A WHEEL ALIGNMENT AND SAID THE TRUCK WAS FIXED. AT 12,000 MILES AFTER PASSING OVER SOME MINOR BUMPS THE SAME EXPERIENCE HAPPENED AGAIN RESULTING IN LOSS OF CONTROL OF THE VEHICLE AND HAVING TO STOP IMMEDIATELY IN TRAFFIC ALMOST RESULTING IN A AUTO PILEUP. BACK TO THE DEALERSHIP WHERE I GOT ANOTHER WHEEL ALIGNMENT , BUSHINGS REPLACED. TOLD IT WAS FIXED. HAPPENED AGAIN AT 17,400 MILES, 19,000 MILES AND 20,500 MILES RESULTING IN RETURNING TO THE FORD DEALERSHIP.PUT NEW STEERING STABILIZER ON AND SAID IT WAS FIXED. AT 23,500 THE SAME EXPERIENCE HAPPENED AGAIN. CURRENTLY SCHEDULED FOR 4TH TRIP TO FORD DEALERSHIP ON 1/13/2020. I HAVE COPIES OF ALL THE "ATTEMPTED REPAIR" ORDERS FROM FORD.

IN OCT OF 2019 MY TRUCK, A 2017 FORD F250, DEVELOPED THE "DEATH WOBBLE." WHILE TRAVELLING ON I-25 IN COLORADO SPRINGS, AT APPROX 65 MPH, I WAS CHANGING LANES OVER A BRIDGE JOINT. THE TRUCK STARTED TO SHAKE UNCONTROLLABLY, FORCING ME TO CROSS A LANE OF TRAFFIC. I MADE AN APPOINTMENT WITH THE DEALERSHIP I PURCHASED FROM AND REPAIRS WERE DONE IN ACCORDANCE WITH TSB 19-2274. THE INVOICE NUMBER WAS 912963 FROM PHIL LONG FORD CHAPEL HILLS, COLORADO SPRINGS CO. THE TRUCK MILEAGE AT THE TIME OF SERVICE WAS 24298. THE STOCK TIRES WERE/ARE STILL ON THE TRUCK AND NO MODIFICATIONS HAVE BEEN MADE TO THE TRUCK. AS OF JAN 2020, THE TRUCK HAS STARTED HAVING THE SAME ISSUES. I HAVE AN APPOINTMENT ON 17 JAN 2020 TO RE-ADDRESS THE ISSUE. THE CURRENT MILEAGE ON THE TRUCK IS 27631 AND STOCK TIRES ARE STILL ON THE VEHICLE AND NO MODIFICATIONS HAVE BEEN MADE TO THE VEHICLE.

HIGHWAY DRIVING ABOUT 70 MPH. WENT ONTO BRIDGE/OVERPASS/. AS SOON AS FELT THE BUMP OF THE TRANSITION BETWEEN ROAD AND OVER PASS, MY TRUCK BEGAN VIOLENTLY SHAKING AND WOULD NOT STOP. I HAD NO STEERING CONTROL OF THE TRUCK. WAS ABLE TO FINALLY REDUCE SPEED TO ABOUT 40 MPH ON THE BUSY HIGHWAY AND THE SHAKING STOPPED. WAS TOWING AN EMPTY 10-12 FOOT ENCLOSED TRAILER. TRUCK ONLY HAS JUST OVER 27000 MILES ON IT. TRUCK IS FULLY FACTORY STOCK.

VEHICLE HITS SLIGHT POTHOLE AND STEERING SHIMMIES UNCONTROLLABLY UNTIL I SLOW VEHICLE TO 40 TO 50 MPH. TOOK IT TO DEALERS TWICE FOR STEERING STABILIZER REPLACEMENT AND ONLY TEMPORARILY FIXED PROBLEM. NOW I WILL TAKE TO THE DEALER A THIRD TIME FOR CORRECTION. TWO SIGNIFICANT SAFETY CONSIDERATIONS WHEN TRAVELING AT HIGHWAY SPEEDS AND THE 'DEATH WOBBLE' OCCURS: THE VEHICLE IS NEARLY UNCONTROLLABLE DURING THE WOBBLE EVENT; AND ON A BUSY HIGHWAY AT SPEED THE VEHICLE MUST BE SLOWED TO 40-50 MPH, CREATING AN UNEXPECTED SLOWDOWN FOR DRIVERS/VEHICLES TRAVELING BEHIND.

WHEN TRAVELING AT HIGHWAY SPEEDS BETWEEN 55 TO 70 MPH AND HIT A BUMP THE STEERING WHEEL AND CAB VIBRATES VIOLENTLY AND NEED TO SLOW DOWN TO 30 TO 40 MPH TO STOP THE VIBRATION. THIS OCCURRED SEVERAL TIMES ON A MAJOR INTERSTATE WITH HEAVY TRUCK TRAFFIC AND ALMOST CAUSED A ACCIDENT WHEN SLOWING DOWN TO MAINTAIN CONTROL AND PULL OFF THE SHOULDER. I GOT OFF THE INTERSTATE AND DROVE AN HOUR OUT OF MY WAY TO AVOID TRAVELING AT HIGHWAY SPEEDS. 2017 FORD F-250 24000 MILES.