2017 FORD F-350 SD Complaints

We were driving and noticed a few white puffs of smoke. The next thing that happened was a loud bang from the engine and the cab of the truck filled with black smoke. Within 5 minutes, the entire truck was engulfed in flames, as well as our camper. There was no warning indication on the dash. The insurance company had investigators look at the remains. However, since the truck was aluminum and the fuel filter housing and low pressure side of the fuel system was plastic, everything totally melted. The truck was properly serviced prior to our travels.

The front end of my Ford F350 can cause a forceful wobble when going over small bumps. The last time this occurred was on 11/26/22 while driving on the highway at 65 mph and I drove over one of the seams in the pavement. The front end began to wobble so forcefully, I had to slow down to around 30 mph, putting me and anyone behind me at risk of a rear end collision. I haul a travel trailer and if this were to happen while hauling, it could have more catastrophic effects. I've not been able to get it in to Ford to troubleshoot due to their long delays (7 to 9 weeks) in servicing vehicles. I'm trying again this week to take it in. It's not been inspected by anyone yet. There's no warning when this occurs. The first time this happened was either in the Fall of 2021 or early Spring of 2022.

The contact owns a 2017 Ford F-350. The contact stated that while driving at approximately 5 MPH, the front driver’s side door was erroneously unlatched and opened. The contact indicated that on several occasions, the door would not remain latched. On other occasions, the door would not open as needed, causing the driver to use the front passenger’s side door to exit the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 290,000.

The contact owns a 2017 Ford F-350. The contact stated that a "water in the fuel system" warning message appeared on the instrument panel. The contact watched videos online that showed him how to drain and prime the fuel system to correct the failure; once he performed the repair, the warning light disappeared. When the contact refueled the vehicle, the warning message displayed, and the vehicle began to hesitate upon depression of the accelerator. The vehicle was towed to the dealer and the contact was informed that there was DEF (Diesel Exhaust Fluid) in his fuel tank which caused the failure. The contact disputed the diagnostic result and stated that he did not place def fluid in the fuel tank. The manufacturer was notified of the failure and referred him to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 68,000.

I've already done one on the linkage but I mean the steering damper. But now the steering is wanting to try to get real stiff on me sometimes right in the middle of turning and come to find out it's got a recall on something another in the steering which may cause it to lock up while I'm driving and I need to get this stuff fixed. I mean this is crazy. I've been noticing this for a while. I just didn't know that there was a recall on it until now. I've been trying to deal with these people for quite a while now to get some of this stuff resolved and they've done everything under the sun to blow me off. Please help. [XXX] thank you! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The engine block heater cord is malfunctioning and it's also hanging down. I've tried over and over to get it to stay up and that is a problem. And also it's got a problem with a corroding and I plugged it in one time and it sparked so I need that fixed also. God I hope these people will finally do something. I've had a real problem with them and I spent a lot of money with them. This is the third vehicle I bought from Ford

The tailgate has been malfunctioning since day one and I had it kind of working here and there but then it ended up coming apart completely and the backup camera has been lost due to that and I just seen that that is a problem that they've had with many of these vehicles and I would love to get that fixed. Also because I do not have no backup camera on this truck it's just crazy. I mean I use it for work and I pull a lot of trailers and it was just you know. I don't even know what to say. I would please love it if somebody could help me get these problems fixed with Ford. I have tried and tried to no avail. I think they're trying to wait for me to get many many miles on my truck. I started trying to get this stuff fixed when I was back at $65,000 mi. You know and they was will not fix nothing. I realized that the door had water in it way back then and they just won't fix it. The tail lights do the same thing. My number is [XXX]. Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Okay, been hearing a lot of noises up underneath it, got under there and looked at my heat shields, that are just flaking off everywhere. I'm scared that my truck is going to catch on fire at this point. All of the heat shields around pretty much everything are disintegrating and falling apart. I've already filled out several of these and I went and tried to turn the truck in and to no avail. They have done everything in their power to not fix nothing on my truck. Nothing. I need some help. Please give me a call [XXX] The linkage, the power door locks and the door handles leaking, are all problems that I have and every one of them they know about and I'm scared that the front end is going to fall apart because of that linkage problem.. I can't get them to do nothing for me. I'm so tired of dealing with them and I was going to buy another truck from them and now I'm on the verge of not buying another one from them cuz they won't even fix the problems on this one. I would really appreciate if somebody would reach out to me and help me. Someone please give me a call and let me know what steps I need to do to get this taken care of. Thank you very much. I firmly believe that with your help they will do the right thing. Thank you have a blessed day INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Third time returning my Ford F350 to the Friendly Ford dealership where it was purchased because of death wobble. Vehicle is driving at high speeds all three times has been on the freeway and all of a sudden it shakes violently and almost loses control of vehicle. The first time happened in January 18 of 2020 the second time happened June 25 of 2022 and then just three days ago October 12, 2022. The vehicle was almost crashed the last two times it happened. The shaking was so violent on the last time did it caused my fuel line to come loose and spell diesel fuel all the way back into town. again it has been to the dealership three times now to fix the problem and was told this last time that everything looked OK and that I had to test drive it and re-create the situation in order for them to diagnose it. Extremely dangerous to re-create the death wobble. during the second incident when my wife was driving with my three children in the back she narrowly avoided colliding with a concrete barrier. The most recent incident with my self driving and my three children in the back and my wife in the front seat almost caused an accident with a semi driver And the person behind me as it shook violently and I tried to get off the road to stop shaking. There were no warning lights messages or other symptoms of problem prior to the failure. Vehicle has been inspected three separate times by Friendly Ford of Las Vegas at 660 N. Decatur Blvd., Las Vegas, NV 89107. Do not feel safe driving the vehicle.

The contact owns a 2017 Ford F-350. The contact stated that while hauling a trailer and reversing, the powered tailgate erroneously opened and struck the trailer. During the failure, the tailgate and the trailer were damaged. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 103,000.