2017 FORD F-350 SD Complaints

VEHICLE SHAKES VIOLENTLY WHEN TRAVELING 60MPH OR HIGHER ON FREEWAYS AFTER HITTING A BUMP IN THE ROAD. HAVE TO SLOW DOWN IMMEDIATELY TO REMAIN IN CONTROL OF VEHICLE. HAPPENED 6 TIMES IN LAST 2 WEEKS.

TL* THE CONTACT'S COMPANY OWNS A 2017 FORD F-350. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED THE DEALER DIAGNOSED THE PROBLEM KNOWN AS THE 'DEATH WOBBLE' OVER THE PHONE, AND STATED THAT IT WAS CAUSED BY A DEFECTIVE STABILIZER THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH. THE VEHICLE STARTED TO SHAKE VIOLENTLY, WHEN THE BRAKE PEDAL WAS DEPRESSED, IT GOT WORSE. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE JOB SITE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC, BUT THE DEALER GROOVE FORD (10039 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED BY PHONE AND THE SERVICE ADVISOR REFERRED TO THE FAILURE AS " DEATH WOBBLE "ADVISED THE CONTACT , THAT THE ISSUE WAS A COMMUN OCCURRANCE AND THEY WERE INSTALLING A SECOND STABILIZER TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. VIN UNAVAILABLE.

REFR: REAR BACK-UP CAMERA. THE BACK-UP CAMERA VIEW HAS A CLOUDY/FOGGY APPEARANCE. IT IS SEVERE ENOUGH THAT IT IS USELESS. ONLINE RESEARCH HAS SHOWN THIS TO BE A WIDE-SPREAD PROBLEM. THE VARIOUS 'FIXES' ATTEMPTED HAVE HAD SPOTTY SUCCESS IN CORRECTING THE PROBLEM. THE DEALER INFORMED ME THAT FORD IS AWARE OF THE PROBLEM. THE DEALER RECOMMENDED REPLACING THE CONTROL MODULE FOR THE CAMERA SYSTEM AT A VERY HIGH COST TO ME (I HAVE NOT DONE THE REPAIR). THE INCREASED SAFETY BENEFIT TO HAVING A BACK-UP CAMERA HAS BEEN COMPLETELY COMPROMISED. (AS A SIDE NOTE, THERE ARE SEVERAL CAMERAS ON THIS VEHICLE. ALL BUT ONE HAVE A CLOUDY/FOGGY APPEARANCE, BUT IT IS THE BACK-UP CAMERA THAT IS OF MOST CONCERN BECAUSE OF THE BLIND AREAS THAT CANNOT BE SEEN WITHOUT IT WHEN BACKING UP.)

WHEN TRAVELING AT SPEEDS ABOVE 55MPH, IF THE TRUCK ENCOUNTERS ANY ROUGH OR UNEVEN PAVEMENT SUCH AS A BRIDGE EXPANSION JOINT, THE STEERING WHEEL WILL OSCILLATE VIOLENTLY MAKING IT IMPOSSIBLE TO CONTROL THE VEHICLE. ON TWO OCCASIONS THIS HAS CAUSED MY VEHICLE TO CROSS THE CENTER LINE BEFORE I WAS ABLE TO REDUCE SPEED AND STOP THE OSCILLATION. HAD THERE BEEN ONCOMING TRAFFIC, WE WOULD HAVE HAD A COLLISION. I AM TOLD BY THE LOCAL DEALER THAT FORD IS WORKING ON A KNOWN ISSUE WITH THE STEERING DAMPENER ALONG WITH OTHER STEERING COMPONENTS SUCH AS THE PITMAN ARM. FORD KNOWS THEY HAVE A MAJOR ISSUE HERE AND I AM NOT THE ONLY ONE WHO HAS REPORTED THE SO CALLED "DEATH WOBBLE." I HAVE DRIVEN HEAVY DUTY PICKUP TRUCKS FOR OVER 20 YEARS AND I HAVE NEVER EXPERIENCED SOMETHING SO DANGEROUS AND UNPREDICTABLE AS THIS. THIS IS BY FAR A GREATER DANGER THAN THE TWO RECALLS; ONE FOR THE TAILGATE OPENING, AND ONE FOR THE SEAT BELT PRETENSIONER FIRE RISK THAT I HAVE RECEIVED SO FAR. IF THIS ISSUE HAS NOT CAUSED ANY FATALITIES IN THE PAST, I WOULD BE VERY SURPRISED.

AT APPROXIMATELY 8000 MILES ON THE TRUCK GOING DOWN THE INTERSTATE AT 65MPH TOWING AN ENCLOSED 20FT TRAILER I HIT A BUMP IN THE ROAD AND THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I HAD TO GET HARD ON THE BRAKES TO BRING IT BACK UNDER CONTROL. I TOOK THE TRUCK TO THE DEALERSHIP, THEY WERE HELPFUL AND UNDERSTANDING. THEY REPLACED THE STEERING STABILIZER AND CHECKED THE ALIGNMENT. AT 14000 MILES SAME THING HAPPENED AGAIN EXCEPT I DIDN'T HAVE A TRAILER IN TOW. DEALERSHIP REPLACED STEERING STABILIZER WITH A NEWER MODEL PART PER FORD RECOMMENDATION. MOST RECENTLY AT 27000 MILES IT HAPPENED AGAIN WHILE TOWING. DEALERSHIP REPLACE CONTROL ARM BUSHINGS AND TRACK BAR. THE TRUCK STILL FEELS SLOPPY IN THE STEERING AND I HAVE NO TRUST IN IT. I PLAN ON SELLING THE VEHICLE AS I'M ACTUALLY SCARED TO DRIVE IT. IT SHOULD BE NOTED THAT IN EVERY INSTANCE THE DEALER WAS ABLE TO DUPLICATE THE CONDITION WITH NO TRAILER ATTACHED.

THE DRIVER'S SIDE DOOR RATTLES. I BROUGHT TO MY HOME DEALERSHIP TWICE WITH NO LUCK FOR THEM TO DIAGNOSE. I BROUGHT TO A 3RD PARTY FORD DEALERSHIP, THEY DIAGNOSED THE PROBLEM AND REPLACED THE SEAL/GASKET LINER AROUND THE DOOR. 2 YEARS LATER, THE SAME ISSUE HAS RETURNED. I BROUGHT TO MY DEALERSHIP WHERE I CURRENTLY LIVE TWICE WITH THEM STATING THEY COULD NOT RETRIGGER THE NOISE, ALTHOUGH IT'S VERY AUDIBLE ANY TIME THE TRUCK IS DRIVEN. PRICED ME $500 TO CORRECT, EVEN THOUGH I HAVE AN EXTENDED WARRANTY THAT APPARENTLY COVERS NOTHING. NOT SURE IF IT'S CONNECTED TO THE DOOR LATCH ISSUE OR NOT, BUT A CLEAR WIND AUDIBLE NOISE IS HEARD ANYTIME THE TRUCK IS DRIVEN.

MY TRUCK HAS BEEN AT THE DEALER 3 TIMES TO TRY AND FIX THE DEATH WOBBLE THAT CONTINUES. IF YOU HIT A BUMP AT HIGHWAY SPEEDS, THE WHEELS VIBRATE OUT OF CONTROL AND SHAKE THE ENTIRE TRUCK VIOLENTLY UNTIL SLOWING TO UNDER 40 MPH. FORD KNOWS ABOUT THIS, BUT STILL HAS NOT DONE ANYTHING TO FIX IT. I AM PAYING RENTAL CAR FEES AND EXTENDED WARRANTY DEDUCTIBLES EVERY TIME I HAVE TO GO BACK, WHICH IS TOO OFTEN. THIS IS DANGEROUS AND FORD SHOULD BE FORCED INTO A RECALL TO FIX THIS UNCONTROLLED VIBRATION.

TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL VIBRATED AND THERE WITH AN ABNORMAL CLUNKING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (SAMES KINGSVILLE FORD 2501 US-77, KINGSVILLE, TX 78363 (888) 903-4562) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.

THE TRUCK DOES THE DEATH WOBBLE (FRONT END BOUNCES SIDE TO SIDE) AT HIGHWAY SPEEDS. IT'S BEEN IN 5 TIMES FOR THE SAME PROBLEM, AND IT CONTINUES. I'M SCARED TO HAVE ANYONE IN MY FAMILY DRIVE THE TRUCK.

WHILE DRIVING ON INTERSTATE @ APPROXIMATELY 70 MPH AND GOING STRAIGHT, I HIT A SMALL BUMP IN THE ROAD WITH THE LEFT FRONT TIRE. THERE WERE 4 PEOPLE IN THE TRUCK AND WE WERE PULLING A 21 FOOT BOAT APPROXIMATELY 4000 POUNDS. THE STEERING WHEEL BEGAN TO SHAKE SO I LET OFF OF THE THROTTLE, THE SHAKING BECAME MORE VIOLENT AND BEGAN TO VEER UNCONTROLLABLY TO THE LEFT. THE SHAKING WAS SO VIOLENT THAT I COULD NOT SEE CLEARLY AND MY PASSENGERS THOUGHT THE TRUCK WAS COMING APART. THE ONLY RECOURSE IN MY MIND WAS TO JAM ON THE BRAKES. THIS DID EVENTUALLY STOP THE SHAKING AFTER SLOWING THE VEHICLE TO A SPEED OF LESS THAN 30 MPH. FORTUNATELY THERE WERE NO SEMI'S OR OTHER VEHICLES BEHIND US AT THE TIME. THE STRESS OF THE SHAKING ON THE STEERING SYSTEM HAS NOW CAUSED VIBRATIONS WHILE TRAVELING AT LOWER SPEEDS. THE TRUCK WAS SERVICED FOR A VIBRATION PROBLEM ON 9/6/2019 WITH 20512 MILES ON IT. THERE IS NOW ONLY 23300 MILES ON THE TRUCK.