2017 FORD F-350 SD Complaints

While driving on the highway at 65 MPH, my driver’s door flew open, and the door will not latch. This almost caused my truck to hit another car causing me to swerve to the shoulder to prevent a major accident. This was a very scary incident and should be investigated further.

The contact owns a 2017 Ford F-350. The contact stated that the check engine warning light illuminated, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the diesel particulate filter was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 20M06 as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.

While traveling down the road a bump or dip in the road causes the front wheels begin to shake and jerk violently causing the vehicle to drift over the road and loose steering control. This situation is amplified when carrying or pulling a load and is extremely difficult to manage and stop once started. Braking exacerbates the situation resulting in almost loosing control. This has happed multiple times, multiple dates over the years, at different speeds usually over 45mph.

2017 Ford F-350 with door latches that freeze. There are multiple symptoms which occur whenever the temperature drops below 32 degrees: (1) The door will not open when door handle pulled, (2) the door opens but latch sticks in the "open" position which does not allow door to latch closed, or (3) the door opens while driving due to not being fully latched. I have only had #3 happen once. Primarily, #2 is the scenario that happens most often. I am able to open the driver's door, but cannot drive the vehicle until I am able to exercise or warm up the latching mechanism enough to safely latch the door. This is accomplished by pressing the door lock/unlock switch repeatedly or slamming and holding the door, then pressing the lock button. I am told by the dealership that my VIN does not qualify for Recall 17S33. It did qualify for Customer Service Program 18N03, which was performed in 2022. However, the "fix" did not last beyond a month or so and Ford clearly states that 18N03 is a "One Time Only" repair. It seems to me that Ford knew back in 2017 (or before) they had problems with freezing door latches as this also occurs on the F150 and there have been MULTIPLE recalls that still have not fixed the issue. At best, this is annoying that a $75,000 vehicle cannot be driven until the door has been slammed, exercised, or manipulated enough times to allow the door to latch. This, of course, assume the door opens to begin with. At worst, this vehicle is a rolling deathtrap as the occupants wait for the door to suddenly open while moving. My dealer is no help. They lean on the "One Time Only" clause in 18N03. They have charged parts to my extended warranty without knowing if the part is bad or the cause of the problem, then smile as they tell me there is "no charge" to me.

The contact owns a 2017 Ford F-350. The contact had received notification of NHTSA Campaign Number: 18V894000 (Engine), and the vehicle was taken to a dealer for the recall repair. The contact stated that recently upon plugging in an extension cord into the block heater, the plug started to melt. The contact discovered black plastic on his fingers because of the failure. Upon investigation, the contact linked the failure to the recall. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford F-350. The contact stated while driving 70-74 MPH, the message "Loss of Power" was displayed, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a high-pressure fuel pump failure. The dealer determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 250,000.

the fuel pump failed causing the truck to lose power and ultimately shutdown while driving down the interstate. no warning messages received. our safety was put at risk because the vehicle completely shut down causing us to almost get rear ended on the interstate this problem has been confirmed not only in our vehicle but thousands of other vehicles of the same year, make, and model.

During recent oil change at a Ford dealership, Ford warned of an Oil Leaknon the “Upper Oil Pan” that could cause a fire and total loss. This problem was due to the improper installation of a gasket sealant at the time of manufacture. 2020 variants of the same vehicle saw the silicone gasket previously being used replaced be a conventional gasket which has rectified the issues being experienced by these models. These affected vehicles could pose a major risk not only the owners but to other motorists in the event a fire spontaneously ignites. They should be recalled and a conventional gasket (as has been implemented by Ford themselves) installed.

I experienced what is known as the “Death wobble” after contacting a bumpy road at approximately 70 mph. I was able to exit the freeway and determine that it wasn’t a blown tire or some other condition that caused this. After some research on my vehicle, I determined that this “death wobble” is fairly common with my model and year of truck.

The contact owns a 2017 Ford F-350. The contact discovered that the vehicle was leaking oil from the upper oil pan. No warning lights were illuminated and the vehicle was drivable. The vehicle was taken to an independent mechanic where it was diagnosed that the upper oil pan was indeed leaking, and advised the contact to take the vehicle to the dealer in order to replace the upper oil plan. The vehicle was not repaired. A dealer was contacted. The contact referenced NHTSA ID Number: 10177883, as possibly being related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 26,300.