2017 FORD F-350 SD Complaints

Goodyear Wrangler All-Terrain Adventure, LT265/70R18. On [XXX] at 113806 miles, I discovered that the driver's side front tire on the vehicle was flat in my driveway. Investigation revealed a puncture in the tread of the tire, caused by a gravel stone still lodged in the tire. Based on the amount of protrusion of the stone and the lack of any visible wear on it, I concluded that the stone must have originated in my gravel driveway when returning home the night before. The tire had been installed on 6/20/2023 at 104513.5 miles, being in service for 1 year and 9293 miles, not even 20% into its expected life. Initial assessment of the damage to the tire, including the puncture size and longitudinal shape, suggests that repair will not be feasible and the tire will require replacement. While a flat tire due to foreign objects is commonplace, the safety concern here is that a simple small stone from a gravel driveway should not have been able to cause the failure of a 'Kevlar reinforced' all-terrain truck tire. I believe the materials or construction of these tires may be defective and may have insufficient tensile strength in the tread material, causing them to yield and fail at much lower forces than are to be expected from tires in highway use. At any rate a well-packed gravel driveway that has been in use for many years should not be a challenge to the safety and performance of a truck tire rated for highway use. This tire failure comes less than a month and 1000 miles after a more dramatic and catastrophic failure of another tire of the same model on the same vehicle. While coincidence cannot be ruled out, two failures of the same model tire, both related to weak or defective tread sections, points to possible defects that should be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Goodyear Wrangler All-Terrain Adventure, LT275/70R18 Tire installed new on [XXX] at 79892 miles. Tires were properly maintained including proper inflation and rotated. On [XXX] at 112745 miles the driver side rear tire suffered a sudden and catastrophic tread separation failure. At the time of failure, tire had been in service for 33 months and 32,853 miles, and had significant tread life remaining. Vehicle was travelling at approximately 55 mph on an asphalt highway on a hot, dry day. The separated tread damaged the rear body panel and severed the body structural support member in half. The vehicle was brought to a controlled stop, the separated tread was retrieved from the roadway, and the spare tire was installed. The tire was replaced the following day. Given that the tire was only about 50-60% into its usable life and well within the 50,000 mile warranty, this failure was unexpected. Goodyear has not provided any method to contact them directly and instead referred me to local retailers who have been unable to process the warranty claim. A second, much newer tire of the same model on the same vehicle failed in a different manner just 3 weeks and 1000 miles later, causing me concern of structural or material defects with these tires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Noticed thumping sound in rear seat area of my truck when going over bumps. Got home and when looking in rear seat noticed the rear sliding windows was loose and was leaning inward that left a gap between the sliding window and main rear window which left alone would let rain in and may make it easier for someone to break in the truck. Had to take truck in for service the next day and when I showed them what had happened they said they had seen it before that it needed to be resealed. Since my truck has the best extended warranty they needed to get it approved to see what Ford is the repair for this issue. I contact the dealership later in the week to find out my extended warranty would not cover it and there solution was to replace the complete window. This made no since since the top track holding the window in place had come unglued. Ford solution is to replace the complete windows for around $1,600.00 at my expense. Come to find out according to YouTube this is an issue Ford since 2015 which is when they changed their rear sliding windows. Solution is to have the track taken off adhesive removed from the track and around the top of the rear windows. Use 3M window adhesive 08609 with 3M Primer -8681 and reattach the tack.

The contact owns a 2017 Ford F-350. The contact stated that while her grandson was driving at an undisclosed speed, he heard an abnormal sound emanating from underneath the vehicle, after which the vehicle began to shake violently, prompting him to pull to the shoulder of the roadway. After a visual inspection of the vehicle, the driver observed that the driveshaft had detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V880000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000.

At differing speeds the truck experienced the "death wobble" causing the front end of the vehicle to shake uncontrollably. This happened 2 times before I had the tie rod ends replaced and several times afterward. You have to almost stop the vehicle to get the shaking to go away. It is a tremendous safety risk and could cause an accident due to the shaking or due to needing to slow almost to a stop - which could cause a rear end collision. This is a common problem with Ford F250 and F350 trucks. I had my mechanic inspect all the front end parts and he recommended replacing the tie rods and track bar. No warning lamps or other symptoms. The issue happened out of the blue.

The contact owns a 2017 Ford F-350. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact then observed a loud noise emanating from the engine compartment. The vehicle stalled. The contact exited the vehicle to perform an inspection and observed condensation underneath the vehicle. Additionally, the contact stated that the vehicle was recently repaired under Emission Recall Number: 20E07 (Power Train Control Module Reprogramming). The contact stated that while driving 70-80 MPH, the RPM fluctuated between 2,300 and 2,900 RPM, and the transmission failed to shift into overdrive. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was notified of the failure. The failure mileage was 171,000.

The Fords have two issues with the fuel system. The CP4 fuel pumps have a common failure imploding and sending metal through the fuel system, a costly repair over $12,000. The second extremely dangerous failure on the fuel filter housing. It cracks spraying fuel into the engine compartment. If not shut off immediately a fire engulfs the car. Both are extremely Common, a safety hazard and expensive repair that Ford should fix immediately.

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact recently returned to the dealer and was informed that the vehicle was no longer included in the recall. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact stated that the back over prevention camera displayed a cloudy image that had worsened over time. The vehicle was not repaired. The failure mileage was approximately 25,000.

The contact owns a 2017 Ford F-350 SD. The contact stated that while walking to the vehicle, he noticed that the sliding rear window glass had detached and fell into the rear seat in the cabin of the vehicle. The contact stated that the glue adhesive, polyurethane seal, and two-sided tape had deteriorated. There were no reported injuries. The contact called the local dealer and was informed that there was no warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to a glass company but was not repaired. The manufacturer was contacted and informed the contact that the repairs were not covered under a recall and referred the contact to the NHTSA Hotline. The approximate failure mileage was 164,000.

Doors on truck will not latch as they freeze in the cold weather. This has been an ongoing issue since 2019. I have brought it to the dealership and they say there is no recalls. I have to use a ratchet strap to keep my door from opening! This is extremely unsafe! When you go under Ford’s site there are other trucks having the same issue and they say to go to the dealership to fix the issue. I have copied the info below: Description Door latch freezing concerns Campaign# 18N03 Next Steps Contact your local dealer for next steps.