2015 FORD TAURUS Complaints

FROM DRIVER ' ' I DISCOVERED THE CAR EITHER CAUGHT FIRE INSIDE OR THE DOOR PANEL EXPLODED. I OBSERVED NO VISIBLE DAMAGE UPON MY RETURN TO FLETC ON MONDAY 9/9; TODAY 9/12 WAS UNABLE TO OPEN THE DRIVER'S SIDE DOOR, RESPONDED TO THE PASSENGER SIDE OF THE VEHICLE AND OBSERVED THE DRIVER'S SIDE AIRBAGS DEPLOYED, SMELL OF BURNT MATERIALS, AND DAMAGE ON THE DRIVER'S SIDE CONSISTENT WITH A FIRE/EXPLOSION. EXTERIOR OF THE VEHICLE IS STILL INTACT, CAR IS NOT OPERABLE." *TR

WHILE DRIVING MY VEHICLE HOME FROM WORK THE ENGINE BEGAN SHUDDERING, SURGING, AND FINALLY DIED LEAVING ME STRANDED ON THE SIDE OF THE ROAD CAUSING POTENTIAL HAZARD FOR MYSELF AS WELL AS OTHER DRIVERS. I TOWED THE VEHICLE TO MY MECHANIC WHO TOLD ME IT COULD BE EITHER THE HIGH PRESSURE FUEL PUMP OR THE FUEL PUMP CONTROL MODULE. THE VEHICLE ONLY HAS 61,000 MILES ON IT MAKING IT JUST OUTSIDE THE MANUFACTURER'S 60,000 MILE WARRANTY. FORD REFUSED TO EXTEND ANY KIND OF WARRANTY WHEN THE MECHANIC CALLED. WHEN I CHECKED THE ISSUE ONLINE I LEARNED OF A 2016 FORD RECALL REGARDING THE FUEL PUMP CONTROL MODULE FOR 2013-2015 FORD VEHICLES WHICH APPARENTLY DOES NOT COVER MY CAR. BOTH THE MECHANIC AND I ARE BAFFLED THAT A FUEL PUMP COULD SUDDENLY FAIL WITH ONLY 61,000 MILES ON THE VEHICLE AND HE WAS VERY SURPRISED THAT FORD WOULD NOT DO ANYTHING TO EVEN ASSIST WITH THE COST OF THE REPAIR. AS FAR AS THE FUEL PUMP CONTROL MODULE, I AM STILL IN THE PROCESS OF TALKING WITH FORD ABOUT IT.

TL* THE CONTACT OWNS A 2014 FORD TAURUS. THE CONTACT STATED THAT THE FUEL PUMP MODULE FAILED. THE CONTACT PURCHASED THE PART AT FRAMINGHAM FORD DEALER, (1200 WORCESTER RD, FRAMINGHAM, MA 01702,) AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP MODULE WAS REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT AFTER RESEARCHING THE FAILURE HE BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT HE REPLACED THE FUEL PUMP RELAY MODULE ON HIS OWN. JARRETT FORD, INC. LOCATED AT 38300 DICK JARRETT WAY, DADE CITY, FL 33525, WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

VEHICLE WAS STATIONARY, AS I HAD JUST TURNED IT ON. STEERING WOULD NOT MOVE, CALLED FORD TO ASK AND SET UP AN APPOINTMENT AND WENT BACK OUT AND IT WORKED AGAIN. STEERING FELT VERY FUNNY AND DID NOT DRIVE IT TILL I TOOK IT TO THE SHOP. FORD NEVER STATED THE PROBLEM, NO CODE PRESENT. THEY REPLACED THE WHOLE STEERING RACK AND CALLED IT GOOD. I BELIEVE THIS IS THE ISSUE WHERE STEERING FAILS TO WORK. A RECALL SHOULD OCCUR.... THIS COULD BECOME A HUGE ISSUE IF I WAS IN MOTION. I BELIEVE THE CAR WAS AT 45 K MILEAGE.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST MOTIVE POWER, BUT REMAINED IDLE. THE CONTACT COASTED THE VEHICLE OFF OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THE BATTERY WAS RECHARGED. THE VEHICLE OPERATED AS INTENDED FOR SEVERAL DAYS HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO (CORTESE FORD/LINCOLN, 2500 W HENRIETA RD, ROCHESTER, NY 14626), WHERE IT WAS DETERMINED THAT THE FUEL PUMP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,316.

WHILE DRIVING THE CAR. IT WAS NOTICED THAT THE VEHICLE WAS PUTTING OUT COOL AIR ONLY WHEN THE HEAT WAS ENGAGED. IT WOULD EVENTUALLY WARM A BIT BUT WOULD RETURN TO BLOWING COOL AIR ONLY. WHEN THE VEHICLE WAS TAKEN TO A MECHANIC, IT WAS EXPLAINED THAT THE PROBLEM WAS THE WATER PUMP. WE WERE TOLD THAT THE DESIGN OF THE VEHICLE REQUIRES THE ENGINE TO BE REMOVED TO GET TO THE PUMP AND THE COST OF THE REPAIR WOULD BE IN EXCESS OF $2000. THE VEHICLE CANNOT BE DRIVEN IN ORDER TO PREVENT FURTHER DAMAGE

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE ATTEMPTING TO DRIVE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO GORNO FORD (22025 ALLEN RD, WOODHAVEN, MI 48183) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE OF $2,400. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.

I BEGAN HAVING ISSUES WITH MY 2016 FORD TAURUS SEL WHERE MY BACK LEFT DOOR WOULD NOT OPEN. THE ELECTRONIC SYSTEM IN THE CAR WAS NOT DISTRIBUTING ANY POWER TO THE BACK DOOR TO ALLOW IT TO OPEN. THE LOCKING KNOB WOULD NOT RISE OR LOWER USING THE LOCKING SYSTEM INSIDE THE CAR OR THE KEY FOB. SHORTLY THERE AFTER, THE OTHER REAR PASSENGER DOOR ON THE RIGHT SIDE BEGAN HAVING THE SAME ISSUE. CURRENTLY BOTH OF MY REAR DOORS CANNOT BE OPENED ELECTRONICALLY. I PHYSICALLY HAVE TO LEAN IN THE BACK OF THE VEHICLE AND RAISE THE LOCKING KNOB TO OPEN THE DOOR. PULLING THE DOOR HANDLE FROM INSIDE THE CAR WILL NOT OPEN THE DOOR. IT HAS NO RESISTANCE TO THE HANDLE WHATSOEVER. THE ONLY WAY TO OPEN THE LOCKED DOOR IS TO PHYSICALLY PULL UP THE LOCKING NOB NEAR THE WINDOW. THIS HAS CREATED DIFFICULTY IN ME TRANSPORTING ANY PASSENGERS AND IS EXTREMELY INCONVENIENT TO PLACE ANYTHING IN THE BACK SEAT. THE INABILITY TO LOCK THE BLACK DOORS WITH THE KEY FOB OR ELECTRONIC SYSTEM IN THE CAR HAS RESULTED IN THE DOOR BEING LEFT UNLOCKED IF NOT THE LOCKING KNOB IS NOT PHYSICALLY PUSHED DOWN EVERY TIME. I TOOK MY VEHICLE TO A LOCAL MECHANIC WHO INFORMED ME THAT I WOULD NEED A NEW DOOR LOCK ACTUATOR ON BOTH REAR DOORS BUT THAT IT HAD TO BE DONE AT A FORD DEALERSHIP. I CALLED FORD AND THEY INFORMED ME THAT THE DOORS WOULD NEED TO BE REPROGRAMMED AFTER INSTALLING THE DOOR LOCK ACTUATORS TO ENSURE THE DOORS ARE PROPERLY SYNCED TO THE ELECTRONICA SYSTEM OF THE CAR. THE COST OF THIS IS OVER OVER $500 PER DOOR AND I HAVE NO OTHER OPTIONS TO FIX THIS PROBLEM. I HAVE HAD PRIOR ISSUES WITH MY 2010 FORD TAURUS WHERE THE BACK DOOR WOULD NOT OPEN AND HAD TO PAY ABOUT $500 FOR A REAR DOOR ACTUATOR TO BE INSTALLED AND SYNCED. THE USABILITY OF THE DOORS DOES NOT CHANGE WHEN THE CAR IS OFF, ON, PARKED, OR IN MOTION. MY PASSENGERS COULD POTENTIALLY BE AT RISK AND THE COST OF REPAIR MAKES THIS ISSUE CONTINUING.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO BYERLY FORD (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 35,250.