2015 FORD TAURUS Complaints

Backup camera delayed display of rear view when in reverse, followed by a message stating the camera was unavailable, to contact the dealer. Small impact with parking sign when backing into the parking spot.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). Prior to receiving the recall letter, the rearview camera was displaying either an upside-down, reversed, and backward image. The rearview camera later became totally inoperable. There were no warning lights illuminated. The vehicle was taken to a local Ford dealer, who confirmed the recall status. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,000.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera display failed to function as intended. The contact stated that the message “Camera not Available” was displayed. The contact failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available for the recall repair. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,100.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rearview camera displayed a blank image, an upside-down image, or the message "Please Contact Dealer" was displayed. The contact stated that the dealer replaced the radio three times, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image unexpectedly turned off and on. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available for the recall repair. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was distorted and appeared upside down. The vehicle was taken to a dealer, where it was diagnosed and it was determined that the rearview camera system had failed and needed to be reprogrammed or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black. The contact stated that on several occasions the vehicle was shifted back to drive and driven several feet and then shifted back into reverse(R), and the screen operated normally; however, on other occasions, the screen remained black. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the camera image was distorted, blank, or the camera image was upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The message to “Contact the Dealer" was displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall. The failure mileage was unknown.

The contact owns a 2015 Ford Taurus. The contact stated that while driving at an undisclosed speed, the contact heard an abnormally loud sound. The contact stated that the sound came from the passenger's side of the vehicle. The contact stated that the sound sounded like a gunshot. In addition, the radio independently turned off and on. No warning light was illuminated. The contact stated that the failure had occurred twice. The contact had AFIB and stated that the sound was loud enough and could have caused the contact to have a heart attack. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was scheduled for an upcoming diagnostic test in January 2026. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.