2017 GENESIS G90 Complaints
View complaints related to 2017 GENESIS G90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2017 GENESIS G90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 GENESIS G90- Griffin, GA
I have replaced my thermostat four times in the last 18 months and I had it towed to the dealership again this morning for the same overheating problems.
Source: NHTSA WEB SITE -
2017 GENESIS G90- Pleasanton, CA
The contact owns a 2017 Genesis G90. The contact stated while driving 60 MPH, the vehicle inadvertently stopped while the accelerator pedal was depressed. No warning lights were illuminated. The vehicle was towed to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,433.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 GENESIS G90- Scottsdale, AZ
The contact owns a 2017 Genesis G90. The contact stated while the vehicle was turned off, locked, and parked in the driveway, he pressed the trunk release button on the key fob to open the trunk while he was standing behind the vehicle. However, the vehicle inadvertently rolled backward independently, and hit the contact, causing him to flip up in the air, and the contact fell down at the curb on the driver's side of the driveway. The vehicle continued to roll down, rolled up the hill of the driveway, rolled back down, and crashed into the wall and mailbox box. The contact stated that bystanders assisted him up. The bystanders also attempted to open the vehicle; however, the vehicle was still locked. The vehicle was not occupied at the time of the failure. The contact sought medical assistance the next day and was informed that he had sustained separation of muscles on the right side of his back. There was no police report filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field inspector to inspect the vehicle. The field inspector informed the contact that the EDR would not indicate the cause of the failure as it could not operate while the vehicle was turned off. The manufacturer later contacted the contact and informed him that they could not assist as the EDR did not reveal the cause of the failure. The failure mileage was approximately 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 GENESIS G90- BLOOMFIELD, CT
VEHICLE SHIFT HARSH/JERKY AT AROUND 25 TO 30 MPH WHEN IN MOTION. IT MAY GO BY ONE DAY WITH NO SYMPTOMS BET THEN I DOES IT FOR DAYS ON END.
Source: NHTSA WEB SITE -
2017 GENESIS G90- RESEDA, CA
I HAVE GENESIS G90 MODEL 2017 AND I HAVE ONLY 10000 MILES ON IT . ALL TIRES ARE CONTINENTAL. LAST MONTH WHEN I WAS DRIVING BACK TO HOME , ALL OF A SUDDEN I SEEN PRESSURE ON MY DASHBOARD FOR LEFT FRONT TIRE WENT 0 AND LOST CONTROL OF MY CAR AND WAS ABOUT TO BE INVOLVED IN ACCIDENT I WENT OUT CHECKING THE TIRE AND WAS ALL TORN FOR NO REASON , I CONTACTED THE DEALER AND TOLD ME IT?S CONTINENTAL COMPANY RESPONSIBILITY, I CONTACTED THEM AND THEY SAID THIS ISSUE NOT COVERED UNDER WARRANTY , I STILL HAVE WARRANTY COVERAGE TILL END OF 2020 , IS IT REASONABLE BRAND NEW TIRE AND VEHICLE AND THIS AMOUNT OF DAMAGE HAPPENS FOR NO REASON AND STILL NOT COVERED. *TR
Source: NHTSA WEB SITE -
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2017 GENESIS G90- CARTHAGE, MO
AFTER ENABLING THE STEERING ASSIST, LAST YEAR, WE NOTICED IT PULLING MORE AGGRESSIVELY THAN IT DID WHEN WE FIRST PURCHASED THE VEHICLE. WE DISABLED THE FEATURE FOR SEVERAL MONTHS THEN ENABLED IT AGAIN THIS WEEK. TODAY, WHILE MY WIFE AND FRIEND WERE DRIVING THE STEERING/LANE ASSIST PULLED THE WHEEL AGGRESSIVELY TOWARD THE OUTSIDE LANE, CAUSING THE CAR TO HYDROPLANE. LUCKILY MY WIFE WAS ABLE, AFTER THE CAR SPUN AROUND 360 DEGREES SEVERAL TIMES, TO CORRECT ENOUGH TO STAY OUT OF ONCOMING TRAFFIC AND ENDED SIDEWAYS OFF THE HIGHWAY, SHAKEN UP BUT NO MAJOR INJURIES. THE VEHICLE IS BEING TOWED TO THE NEAREST GENESIS DEALER.
Source: NHTSA WEB SITE -
2017 GENESIS G90- LAWRENCE, NY
5 BLOWN TIRES IN LESS THEN 18000 MILES-MOST RECENT ONE WAS WHILE SITTING IN TRAFFIC TIRE WAS SHREDDED SEEM TO BE USING DONUT AS MUCH AS REGULAR TIRE WONDERFUL CAR BUT AFRAID TO DRIVE IT
Source: NHTSA WEB SITE -
2017 GENESIS G90- JACKSONVILLE, NC
TL* THE CONTACT OWNED A 2017 GENESIS G90. WHILE DRIVING 5 MPH IN A DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO RESPOND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT FOOT AND RIGHT SIDE RIBS. MEDICAL ATTENTION WAS RECEIVED AND THE CONTACT WAS HOSPITALIZED FOR SIX DAYS. THE AIR BAG DEPLOYED. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE DEALER (PARKWAY HYUNDAI, 5920 MARKET STREET STE A, WILMINGTON NC, 28405, (910)-392-4888) WAS CONTACTED AND INFORMED THE MANUFACTURER ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BEGAN AN INVESTIGATION. THE FAILURE MILEAGE WAS 8,500. *TT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 GENESIS G90- CHALROTTE, NC
ON 06/10/2017 WE PURCHASED A G90 GENESIS FROM SOUTH CHARLOTTE HYUNDAI AT 8525 SOUTH BLVD CHARLOTTE NC. THE TEAM WAS VERY CONVINCING ABOUT THE QUALITY OF THE VEHICLE & THE 10-YEAR WARRANTY. THE CAR WAS A VERY EXPENSIVE CAR COSTING $74,678.47, BUT WE WERE ASSURED IT WAS THE BEST CAR & WARRANTY IN THE BUSINESS. WE STARTING TO HAVE CRASH SENSORS GOING OFF EVEN AT TIMES WHEN NO OTHER CARS WERE EVEN NEAR THE CAR. THEY INDICATED THAT THEY FIXED THE PROBLEM, BUT THE 'FALSE' CRASH WARNING PERSISTED & EVEN EXPERIENCED THE CAR AUTO STOPPING IN AN INTERSECTION WHEN IN FACT IT WAS A FALSE SENSOR AS NO CAR WAS EVEN IN FRONT OF THE VEHICLE. THIS BECAME LIFE THREATENING & SERIOUS. SOUTH CHARLOTTE HYUNDAI HAD THE CAR IN THE SHOP YET AGAIN & THEN INDICATED THEY COULD NOT FIND THE PROBLEM NOR COULD THEY RECREATE IT. SO, THEY COULD NOT FIND THE PROBLEM & THEY HAD DONE ALL THEY COULD. BECAUSE THE CRASH SENSORS STAY ON FOR AN EXTENDED TIME ONCE THEY GO OFF, WE WERE ABLE TO RECORD A VIDEO OF WHAT WAS GOING. THIS WAS SHARED WITH THEM & EVEN AFTER THE VIDEO THEY INDICATED THEY COULD NOT FIND THE PROBLEM EVEN BROUGHT IN 'FACTORY EXPERTS' & SO WE SHOULD BE GOOD. WE EXPERIENCED OTHER CRASH LOCKUPS & AT ONE POINT GOING DOWN THE INTERSTATE WITH NO CARS AROUND THEY CRASH SENSORS WENT AWRY. OVER THE COURSE OF THE PAST YEAR THE CAR HAS BEEN IN THE SHOP MORE THAN 5 TIMES. I AM ATTACHING THE LATEST ONE WHERE THE CAR WAS IN THEIR POSSESSION FOR OVER 14 DAY & THE ORDER SHOWS THEY REPLACED SENSORS. UNFORTUNATELY, WE JUST RECORDED ANOTHER FALSE CRASH EVENT. THERE SEEMS TO BE THE POSSIBILITY THAT THERE IS EITHER AN ISSUE WITH SOUTH CHARLOTTE HYUNDAI OR PERHAPS A BROADER ISSUE WITH THE SENSORS IN THE GENESIS LINE OF VEHICLES. WE HAVE BEEN TOLD THAT HYUNDAI IS AWARE OF OUR SITUATION & SEEMS TO BE NON-RESPONSIVE WHICH MAKES US THINK THERE IS MORE TO THE FALSE CRASH WARNINGS & ABRUPT STOPS.
Source: NHTSA WEB SITE -
2017 GENESIS G90- TUCSON, AZ
TRANSMISSION CAN POP OUT OF GEAR WHEN THE SHIFT HANDLE IS INADVERTENTLY NUDGED WHILE DRIVING. ALSO, WHEN SHIFTING INTO GEAR WHEN STOPPED, THE TRANSMISSION WILL REVERT TO NEUTRAL (POP INTO) IN AN EMERGENCY SITUATION UNLESS YOU HOLD THE HANDLE FORCEFULLY AND IN DRIVE OR REVERSE. EVEN WITH YOUR FOOT ON THE BRAKE. BOTH HAVE RECURRED MULTIPLE TIMES. DEALER HAS NO SOLUTION. GENESIS HAS NO RESPONSE.
Source: NHTSA WEB SITE