GENESIS Complaints

View complaints related to GENESIS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 GENESIS GV70
    - Chattanooga, TN

    I was driving down highway, no cars nearby. Heard a loud pop. Found a crack in the lower left portion of the windshield. No chip or rough spot outside or inside of window.

    Source: NHTSA WEB SITE
  • 2023 GENESIS GV60
    - Hayward, CA

    Complete ICCU failure resulting in loss of power on the freeway during rush hour, extremely dangerous for me and everyone around me. Car was towed twice over three years for the same issue, despite having all recalls done. Eventually lemon law eligible, did a buyback.

    Source: NHTSA WEB SITE
  • 2018 GENESIS G80
    - Fitzpatrick, AL

    When operating the headlights in auto dim mode and the headlights are bright, when I try to dim the headlights manually using the dimmer switch, the headlights go out completely. When operating the headlights with auto dim mode turned off and the headlights are bright, when I try to dim the headlights manually using the dimmer switch, the headlights will not dim. This places myself and oncoming traffic at risk by them either being blinded by the high beams when I'm unable to dim or me hitting them or another object when the lights go out completely when I try to dim them. I reported this to the local dealer who mentioned similar issues on model years prior to mine which were sold under the Hyundai Genesis branding. I will note that the Hyundai Genesis model and my Genesis G80 model use the same platform.....the cars are identical except for the branding. The Hyundai Genesis model referenced had a recall for this issue, so I don't understand why the same recall hasn't been issued for the Genesis G80 model, which is having the same safety issues.

    Source: NHTSA WEB SITE
  • 2026 GENESIS G80
    - Chowchilla, CA

    While driving at highway speeds (55–73 mph), the vehicle has repeatedly and unexpectedly applied the brakes on its own and on at least one occasion experienced a loss of power. These events occurred without any vehicles, pedestrians, or obstacles present, and without any driver input. Road and weather conditions did not warrant braking. On multiple occasions, the vehicle suddenly decelerated while adaptive cruise control was engaged, then immediately re-accelerated back to the set speed. This created a serious risk of being rear-ended or involved in a high-speed collision. On one occasion, the vehicle experienced a loss of power while driving at highway speed, requiring immediate driver intervention to avoid a dangerous situation. These incidents make the vehicle feel unpredictable and unsafe to operate as intended. I regularly transport family members, and these failures place my safety and the safety of others at significant risk of serious injury or death. The vehicle has been inspected by an authorized Genesis dealership on two separate occasions. Despite extended road testing, the dealership has stated they were unable to reproduce the issue and no permanent repair has been performed. The manufacturer has been notified, and the defect remains unresolved. No warning lights or messages were present prior to the incidents. The failures occur suddenly and without advance indication.

    Source: NHTSA WEB SITE
  • 2026 GENESIS GV80
    - Apache junction, AZ

    Genesis gv80 - DAW - need coffee Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining. The warning alerts even when eyes are persistently and continuously on the road. The warning randomly activates every 2-5 minutes and extremely disruptive and distracting to driving.

    Source: NHTSA WEB SITE
  • 2025 GENESIS G90
    - ATLANTA, GA

    Inattentive driver alert activates randomly and without cause. Seems to happen when wearing sunglasses, regardless of drivers actual state of alertness. genesis has removed the ability to disable this feature starting with the 2025 models year, which poses a safely issue due to repeated audio and visual warnings while driving.

    Source: NHTSA WEB SITE
  • 2024 GENESIS GV70
    - littleton, CO

    I'm seeing frequency emergency braking when trying to back into a clear parking space. This occurs about 8-10 times a year. The sensors are clean. There are no doors or lift gates ajar.

    Source: NHTSA WEB SITE
  • 2022 GENESIS G80
    - Forest Hills, NY

    When turning on the car, the right side of the dashboard (digital panel) will not turn on, it will not display rpm, gas or speed. The turn signals are not making the click noise. The issue happens randomly and I haven’t been able to replicate it in the presence of the dealer. Once the dashboard is back on the service engine light will come on and a service code is noted on the diagnostic system. This has been ongoing since the car was brand new, the first instance at 1,200 miles

    Source: NHTSA WEB SITE
  • 2023 GENESIS G70
    - MEXICO BEACH, FL

    I had heard a thumping noise in the front end when I would turn the vehicle. On the date of crash, there was a very loud pop noise, then loss of brakes and impact. Air bags deployed due to impact. Total loss.

    Source: NHTSA WEB SITE
  • 2019 GENESIS G70
    - North Port, FL

    The contact owns a 2019 Genesis G70. The contact stated that while driving at an undisclosed speed, the audiovisual navigation screen displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was persistent, and the audiovisual navigation screen was peeling and distorted. The contact was willing to pay out of pocket for the repair; however, parts were not available by any vendors. The manufacturer was made aware of the failure and a case was filed. The contact stated that several complaints were filed. The contact stated that coverage for the repair was denied. The failure mileage was approximately 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE