GENESIS Complaints

1-THE STEERING WHEEL AIRBAG FAILED TO DEPLOY DURING A COLLISIOM WHILE ALL OTHER AIRBAGS `AIRBAGS INCLUDING REAR SEAT AIRBAGS -DID DEPLOY. THIS SUGGEST A POSSIBLE MALFUNCTION IN THE AIRBAG CONTROL MODULE STEERING WHEEL AIRBAG UNIT OR SENSOR SYSTEM. **YES THE VECHCLE IS AVAILABLE FOR INSPECTION BY GENESIS, NHTSA, OR ANY AUTHORIZED PARTY. 2. AS THE DRIVER I WAS AT DIRECT RISK THE STEERING WHEEL AIRBAG IS DESIGNED TO PROTECT THE HEAD AND CHEST IN A FRONTAL COLLISION. ITS FAILURE TO DEPLOY LEFT ME VULNERABLE TO IMPACT WITH THE STEERING WHEEL AND DASHBOARD. THE LACK OF DEPLOYMENT HAS WORSED THE OUTCOME 3. NOT YET I AM SEEKING A DIAGNOSTIC SCAN FROM GENESIS - CERTIFIED DEALER TO CONFIRM THE FAILURE AND IDENTIFY ANY FAULT CODES IN THE AIRBAG SYSTEM. 4. THE VEHICLE IS BEING ASSIGNED TO AN AJUSTER BUT NOT YET BY GENESIS OR NHTSA. I AM REQUESTING A FORMAL INSPECTION BY GENESIS AND WILL PROVIDE ACCESS TO THE VEHICLE. 5. THERE WAS NO WARNING LIGHTS OR MESSAGES PRIOR TO THE INCIDENT. 6. I WAS NAVIGATING A TURN WHEN A DEER ENTERED THE ROADWAY I SWERVED AND THE FRONT RIGHT WHEEL BECAME STRUCK CAUSING ME TO STRIKE AN EMBANKMENT. THE CONTROL ARM BROKE AND THE IMPACT TRIGGERED FULL AIRBAG DEPLOYMENT INCLUDING REAR SEAT AIRBAGS BUT NOT THE STEERING WHEEL AIRBAG Based on the severity and location of the impact, the steering wheel airbag should have deployed. I believe this failure may be due to a sensor malfunction or defect in the airbag system. This raises concerns regarding the reliability of the vehicle’s safety mechanisms, as the absence of steering wheel airbag deployment during such a significant frontal impact posed a serious risk to driver safety.

Moisture issues in headlight assemblies from the factory. That buildup of moisture inside the assemblies is causing visibility issues when the lights are needed.

A/C does not work as blower will not put out cold air. During hot days in Florida with children and elderly in the car this poses a risk to our health. This happens when A/C has been on for approximately one hour. No warning messages whatsoever. This has been reported by many Genesis G80 owners who own a G80 from the years 2017 - 2020. Genesis Corporate is aware of the problem but has not submitted a recall.

The contact owns a 2025 Genesis GV80. The contact stated that while accelerating from a complete stop, the vehicle was pulling to the right. The contact depressed the brake pedal and was able to turn back in the intended direction. The vehicle was taken to the dealer, where the contact was advised that the failure could not be replicated. The vehicle was not diagnosed or repaired. The contact stated that the failure was a recurring failure. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.

The coolant system on my 2022 Genesis GV70 has repeatedly failed despite multiple repairs. On April 2, Greenway Genesis diagnosed a coolant leak and replaced several components. The problem returned, and I brought the vehicle back on April 29 because the coolant appeared low again and the engine sounded louder than before. On October 25, Holler Hyundai confirmed another coolant leak, this time involving the integrated thermal management system. The recurring coolant loss places my safety at risk because it can lead to engine overheating, sudden power loss, or engine failure while driving. The issue has been reproduced and confirmed by two separate Genesis/Hyundai service centers. However, the root cause has not been identified or corrected, and the manufacturer has not provided a permanent solution. The vehicle has been inspected multiple times by authorized dealerships, and repair invoices are available for review. Despite these failures, no coolant warning light or dashboard message ever appeared, which raises concern that a sensor or monitoring component may not be functioning correctly. There were no warnings or messages at any point before or during the coolant loss. The vehicle is currently at Greenway Genesis and is available for inspection. Based on multiple repeated failures and the absence of any warning indicators, there appears to be an unresolved defect that could create a safety hazard while the vehicle is in operation.

I was driving and I wasnt merging, no one was in front or behind me and my car had a collision warning and forced me to brake 3 times in a row. I was going 30 miles per hour and it made me brake really quickly, then it went forward, broke again by itself, went and then broke one more time. I had to wait for it to be normal before entering the freeway. Very scary

The contact owns a 2026 Genesis GV70. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The contact stated that the instrument cluster independently restarted. The contact stated that the instrument cluster rebooted like a computer. The vehicle was taken to the dealer and was diagnosed with a failed control unit. The contact stated that an unknown software update was performed. The vehicle was repaired. The contact stated that two days later, the failure reoccurred. The dealer was made aware of the failure. The dealer informed the contact that there were five similar vehicles with similar failures. The contact stated that the failure began two days after the vehicle was purchased. The vehicle was taken back to the dealer twice; however, the failure was not duplicated. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 2,500.

Seatbelt disengage on its own. I noticed my seatbelt disengaged the other day while I was in a drive thru. I was not driving at the moment I was waiting in the line. I know the seatbelt had been latched prior to it unlatching. I mentioned it to my husband and he said the same thing recently happened to him. Upon research I noticed this may be common with Hyundai.

On two separate occasions over a 6 month span the emergency braking system engaged while entering an underground parking garage. There were no vehicles in front or behind. The vehicle immediately engaged the brakes forced the vehicle to stop. Fortunately there were no injuries. I have opened a case with the manufacturer. I have read on blogs that others have experienced similar ghost braking issues. In their case the manufacturer and service technician claimed since nothing was recorded by the vehicle, there was nothing to be done. It is unacceptable for there to be no record of the emergency braking system engaging. Out is a core life safety protection. This issue should be investigated by the NHTSA to force the company to reevaluate the safety of their products.

Chrome trim piece above windshield detached and flew off when traveling at highway speed on freeway.