GENESIS Complaints

Rear Diff replaced three times. Multiple reports of people having the same problem.

The contact owns a 2023 Genesis GV70. The contact received notification of NHTSA Campaign Number: 23V094000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Genesis GV70. The contact received notification of NHTSA Campaign Number: 23V094000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I recently leased a Genesis GV60. I was not told that there was no spare tire. I have since called Genesis multiple times asking if there is an approved spare tire that I can purchase to have with my vehicle. The first call was on May 15. My 3rd call was today on May 23. Each time I have simply been told that Genesis is researching the matter with no answer to a basic safety question. It is amazing that Genesis can sell a car in this country without providing information about a spare tire.

After a recent dealership visit for maintenance, the car began emitting a warning chime every 5 to 10 seconds and replace the tachometer display with "uneven road ahead" or "slippery road ahead". This takes place during the entire time the vehicle is on, at 5 to 10 second intervals. This renders the tachometer unusable. It dramatically decreases the usefulness of the warning chime for anything real since it is constantly going off. It is EXTREMELY distracting in city driving to have a warning alert constantly going off. Genesis is aware of the problem, but has provided no fix and simply says "June" for the purported release of a fix

-rear differential -risque of failure of delivering power to the wheels and stopping in the middle of traffic -yes -the component inspected by the dealer and been replaced -the only warning is a loud noise when you drive above 50 mph and it appeared in the early miles of the first 5400k

On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Rear limited slip differential actuator failure. Vehicle became unstable while driving although dashboard feedback did not indicate an immediate need for service. Genesis unable to remotely diagnose. Dealer has reported multiple incidents with the same issue.

I had 2 accidents in the same week. First one was Monday 2-20-2023. Leaving work heading home, I was at a red light. The light turned green and the car in front proceeded to go. As I hit the accelerator, my car ran into the back of a car full speed. Every attempt to stop car and was unsuccessful. I called to make appt at dealership to have car inspected. Before I could get to said appt at dealership, a very similar incident happened again 2 days later as I was pulling into parking lot of work. Pulling into parking spot, my car continued to accelerate into the building. Again, attempted to stop but was unsuccessful. I suffered mild concussion from hitting head on steering wheel. Air bags DID NOT deploy. No warning from car until impact happened. Was taken to hospital via ambulance for further examination.

I purchased GV80 in Genesis of Cumming, GA in May 6, 10:00AM, on the same day, while driving on the highway returning home, low tire pressure warning was poped up in the center cluster, then right after rear-driver side tire unexpectedly ripped off from the rim, causing me to lose control of the car and almost causing a serious accident. No symptoms recognized before incident while I drive on the flat road. Anyway, fortunately I could make the vehicle stopped without any minor collision and body injuries except rim damage and paint peel off on the rear bumper. After parking in a safe place, looking at the other tires and saw a damaged tire is on front the driver's side. (Rim is clean) In this case, the dealer who delivered the vehicle to the customer without inspection is also a problem, but it is the fault of the car manufacturer that manufactured the defective vehicle and sold it without quality inspection. All vehicles in stock must be inspected for all tires and taken over by the customer for safe riding.