GENESIS Complaints

UNDER 30 DAYS OF PURCHASE AND UNDER 1000 MILES - CHECK ENGINE LIGHT KEPT COMING ON-A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM. TWO TRIPS TO SERVICE DEPARTMENT, PART IS ON BACK ORDER UNTIL JUNE. SERVICE DEPT HAS VEHICLE FOR LONGER THAN I HAVE OWN THE CAR.

TL* THE CONTACT OWNS A 2017 GENESIS G80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MYRTLE BEACH HYUNDAI (1887 HWY 501, MYRTLE BEACH, SC 29577, (843) 626-3657) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING DOWN THE HIGHWAY AT 70MPH, NO OTHER VEHICLE IN FRONT OF ME. THE MOVABLE SECTION OF THE SUNROOF EXPLODED WITH A LOUD BANG AND GLASS RAINING DOWN ON ME AND MY PASSENGER. ALL WIDOWS CLOSED, SUNROOF CLOSED, SUNSHADE OPEN. 60SUNNY MORNING. I'M EXTREMELY CONFIDENT THAT NOTHING HIT THE ROOF. I HAB NEVER HAD AN ISSUE WITH THE ROOF AND ACTUALLY SELDOM OPEN IT....

VEHICLE SHIFT HARSH/JERKY AT AROUND 25 TO 30 MPH WHEN IN MOTION. IT MAY GO BY ONE DAY WITH NO SYMPTOMS BET THEN I DOES IT FOR DAYS ON END.

REGARDING NHTSA RECALL REPORT #21V-160 THERE SEEMS TO BE SOME CONFUSING INFORMATION REGARDING ACTION TO BE TAKEN BY THE VEHICLE OWNER. IN THE SECTION DESCRIPTION OF THE SAFETY RISK IT SAYS THAT THERE IS A RISK OF A FIRE WHEN THE VEHICLE IS "PARKED OR DRIVING". IN THE SECTION DESCRIPTION OF REMEDY IT STATES "CUSTOMERS CAN CONTINUE DRIVING THESE VEHICLES". IT SEEMS BASED ON THESE TWO STATEMENTS YOU'RE TAKING A CHANCE OF A VEHICLE FIRE IF YOU CONTINUE TO DRIVE. THE FIRST STATEMENT SAYS THE PROBLEM CAN OCCUR WHILE DRIVING AND THE SECOND SAYS YOU CAN STILL DRIVE THE VEHICLE. BASED ON INFORMATION FROM OTHER SOURCES QUOTING GENESIS THE INSTALLATION OF A PARTICULAR FUSE, LOCATED IN THE ABS MODULE WILL PREVENT THE CHANCE OF A FIRE. I'M ASSUMING THIS IS A TEMPORARY FIX SINCE GENESIS IS STILL TRYING TO LOCATE THE EXACT CAUSE OF THE PROBLEM. CAN YOU ELABORATE ON EXACTLY WHAT FUSE SHOULD BE REPLACED. MY LOCAL DEALERSHIP AND GENESIS NATIONAL CUSTOMER SERVICE HAVE NO CLUE ABOUT THIS FUSE STOP-GAP MEASURE AND ARE REFUSING TO LOOK FURTHER INTO THE MATTER. AT THIS POINT, BASED ON THE INFORMATION IN THE NHTSA REPORT I AM AFRAID TO USE MY CAR. CAN YOU PLEASE CLARIFY WHETHER OR NOT I CAN SAFELY OPERATE MY VEHICLE? CURRENTLY IT IS SITTING IN MY DRIVEWAY AS I DON'T WANT TO TAKE A CHANCE TRANSPORTING MYSELF OR FAMILY. THANK YOU.

PURCHASED BRAND NEW AND WITHIN 1,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING. TOOK TO DEALER AND THEY DETERMINED IT WAS DUE TO DEFECTIVE FUEL INJECTOR SYSTEM. BACKORDER ON PARTS, SO THE CARE HAS BEEN IN THE SHOP FOR AS LONG AS WE HAVE OWNED IT. WONDER IF SIMILAR ISSUE TO THAT WHICH LED TO RECALL OF THE 2021 G70?

WHILE DRIVING A LOW PRESSURE WARNING POPPED UP ON THE DASH. WHEN I GOT OUT I NOTICED THE REAR DRIVER SIDE TIRE WAS LOW. I DID A VISUAL INSPECTION OF THE TIRE AND I NOTICED NO DAMAGE. WHILE ADDING AIR I NOTICED THE PRESSURE WOULD NOT GO OVER 33PSI AND I COULD HEAR AIR ESCAPING THE TIRE. THERE WAS A BULGE AT THE BEAD OF THE TIRE. THE TIRE WAS COMING OFF THE RIM. WHILE DRIVING THE DAY PRIOR I NOTICED THE VEHICLE WAS UNSTABLE. I BROUGHT THIS VEHICLE IN COUPLE OF TIMES FOR BALANCING ISSUES.

VEHICLE OCCASIONALLY BECAME UNSTABLE AND UNPREDICTABLE WHENEVER IT COMES IN CONTACT WITH OBJECTS/ BUMPS IN THE ROAD. RATTLING FROM LEFT SIDE SUSPENSION UPON RESTARTING DURING IDLE AND GO. ALSO HAVE A BALANCING ISSUE AT HIGHWAY SPEED THAT CAN BE FELT THROUGHOUT THE VEHICLE.

THE GPS, RADIO AND OTHER ELECTRONIC NOTIFICATION SYSTEM ARE MALFUNCTIONING SUCH THAT THEY EITHER FREEZE UP OR GIVE ERRONEOUS INFORMATION BEGINNING WITHIN MINUTES AFTER THE CAR IS STARTED. THIS HAS BEEN GOING ON FOR SEVERAL WEEKS AND THE DEALER' S SERVICE DEPARTMENT CLAIMS IT IS A PROBLEM WITH SIRIUSXM AND OUT OF THEIR HANDS TO FIX. HOWEVER, A GOOGLE SEARCH REVEALS NO EVIDENCE THAT SIRIUSXM IS HAVING ANY TRANSMISSION PROBLEMS AND IT STILL WOULD NOT EXPLAIN THE WIDESPREAD ELECTRONIC MALFUNCTION. THE DEALER CAN NOT SAY WHEN THIS PROBLEM WILL BE SOLVED. I AM CONCERNED THIS ISSUE FORETELLS A POSSIBLE MORE SUDDEN, CATASTROPHIC FAILURE OF THE AUTOMOBILE'S ELECTRONIC/COMPUTER SYSTEM WITH POTENTIALLY DANGEROUS CONSEQUENCES TO THE DRIVER AND ANY PASSENGERS. THE DEALERSHIP IS COCONUT CREEK AUTO MALL. 4960 NORTH STATE ROAD 7, COCONUT CREEK, FL. 33073 CONTACT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT*JB

TL* THE CONTACT OWNS A 2019 GENESIS G90. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL CLICKING NOISE DETECTED FROM THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH BAY HYUNDAI (20433 HAWTHORNE BLVD, TORRANCE, CA 90503, (310) 974-8180) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.*DT*JB