GENESIS Complaints

The contact owns a 2022 Genesis GV70. The contact received notification of NTHSA Campaign Number: 26V229000 (FUEL SYSTEM, GASOLINE) however, the part to do the recall repair was not yet available.  The local dealer was contacted.  The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.  The manufacturer was made aware of the issue. The contact had not experienced a failure.

Parked my car at home at 3pm on 11/20/25. At 3:07 my neighbor banged on my front door & told me my car is on fire. The fire was under the hood with flames emerging in front of the windshield. Called 911 as we got to safety. Within minutes, the car was engulfed in flames & we watched as it went up in flames, with popping sounds, glass breaking, alarms going off, & the siding melting off the house, etc until the FD got there. They put out the fire, & checked the home- the car was a total loss, & the front of the house needed major repairs. We had a fire investigator come within days seeing that the fire was hottest on the drivers side. A report was submitted for insurance, as well as claims to car and home. No warning lights, or problems appeared prior to. My insurance company did not report anything to Genesis, so I reached out on 1/3/26, & they sent me a letter offering a $1500 good faith settlement but wanted me to exclude/release myself from any further future claims, actions, etc.  They claim they were not given the option to do their own investigation (the car was in my driveway for 2.5 weeks). The insurance company said they'd reach out the them- so we did not. We looked at the pile of ash, & smelled chemicals for weeks. I countered their offer (as Genesis cars from this year (& more) have had fires & mine could potentially be included). They were reviewing my offer for a month & asked if I retained a lawyer, or just got guidance (I just got guidance). They declined my counter offer, & four days (2/17/26) later they overnight-ed their initial offer, stating I had 5 days to accept, or my case would soft close on 2/25/26. I recently asked to have the case reopened. Genesis continues to issue multiple recall notices affecting various models, increasing the risk of fire. I am now reporting this in the hopes someone else doesn't have to go through what I did. I have more documents if needed.

Related Recall: 24-01-023G DTC P1A9096 CHECK FOR ICCU & FUSE REPLACEMENT & ICCU SOFTWARE UPDATE (RECALL 021G) On August 8, 2025 I was vacationing and attempted to charge the vehicle at a hotel's level 2 destination charger (32 amp) but the vehicle refused to charge. I then drove 20 minutes away to DC Fast Charge and it worked, and tried level 2 charging again, it still did not work. I ruled out that the level 2 charging station was the problem due to seeing someone else successfully charging from that station. When I returned home, I found that my home charger also stopped charging at 32 amps (though slower 16 amps still worked). On December 14, 2025 I was driving on the highway when I heard a loud pop noise and the vehicle immediately lost propulsion, resulting in a dangerous situation where the car needed to limp at low speeds to the side of the road. There, the car fully lost all mobility and needed to be towed to a Genesis dealership. They diagnosed the problem as a faulty ICCU, and replaced it as well as installed new software to prevent this situation from reoccurring. In May 29, 2026 the vehicle once again no longer charges at 32 amps at home. The charging would initiate and last a few minutes before fully disengaging and the car reports "Charger Not Connected". Since this is a repeat of the same ICCU failure (above), and I DO NOT wish to lose vehicle propulsion on the highway like before, I have stopped driving the vehicle until it can be diagnosed and fixed by Genesis dealership. I am awaiting for the local Genesis dealership's next availability in a week. I no longer can safely drive my vehicle until this is fixed for a second time. The issue is still unresolved as of today, June 8th 2026.

The contact owns a 2023 Genesis GV70. The contact stated that while the vehicle was parked, the contact noticed that the windshield had cracked at the bottom without impact. The contact stated that the crack had progressively expanded. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000.

My vehicle is at the Genesis dealership with what they even consider a common problem. Road debris putting a hole in the unprotected Turbo Intercooler Radiator. This is a safety issue because the loss of power in the vehicle once you lose your turbo. The radiator is very unprotected down at the bottom of the front of the vehicle and Genesis needs to do something about this. This is going to cost me $1500 to fix there not covered by Genesis even though it's a serious design flaw. I know I'm not the first person to report this, as I've seen forum posts about it and the issue is quite common. If it's so common, and it's so vulnerable, there most definitely is a design flaw in the vehicle.

Windshield cracks- I got two windshield cracks from a very small rocks, going at very low speeds. The glass does NOT seem thick/resistant enough. the two crack occurred on the SEPARATE occasions. There are multiple complains about his known issue with GV80 and other Genesis vehicles. After getting a small chip, it quickly develops into a crack as the glass is not holding as it should.

The contact owned a 2025 Genesis GV70. The contact's spouse stated that while attempting to make a turn, the brake pedal was depressed and the accelerator pedal was inadvertently applied. The contact's spouse was unaware whether any warning lights were illuminated due to the failure. The contact stated that the vehicle unexpectedly accelerated, causing the vehicle to crash into a sidewalk and then into a ditch. No injuries were sustained at the time of the crash, and no medical attention was sought immediately following the incident. However, the contact later suffered neck and knee injuries. The contact's spouse stated that none of the air bags deployed during the crash. A police report was filed. The vehicle was towed and was later deemed a total loss by an independent mechanic. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,100. The VIN was unavailable.

A 2024 Genesis G70 with 10,860 miles suffered a severe multi-system safety failure. While driving at highway speeds, the vehicle executed unexpected, unprompted automatic emergency braking (phantom braking) X2 with no forward threats present, creating an immediate highway collision hazard. Prior to this, the forward-facing cabin multifunction camera assembly near the rearview mirror experienced an electrical short and thermal runaway event, reaching a recorded surface temperature of 363°F and causing occupant blister burns to fingers. The failure caused a total collapse of the ADAS sensor grid, shutting off the Adaptive Cruise Control, Lane Keeping systems, HDA, etc. Additionally, the vehicle exhibits a severe rear differential/driveline humming, a drastic drop in fuel economy to 10.3 MPG, an A/C condensation line blockage flooding the lower undercover, and a replacement headlight housing with a dangerous 25-foot dead spot. Werner Hyundai looked at the vehicle which was 3 days days without resolution, and it has now been flatbedded to Jenkins Genesis of Ocala. The vehicle remains an unresolved, dangerous safety defect. This has been 39 days since this started. I have been trying to get Genesis Corporate to help me in this and it has been 40 days tomorrow with no avail.

When slowly backing up my GV70 from a parking spot, on two occasions the brakes have slammed on. In both instances there were no cars in close proximity behind my vehicle and no hazard or obstacle was present.

The air conditioning system in my 2022 Genesis GV70 appears to have a recurring evaporator core failure that results in loss of cold air and unsafe driving conditions. The first failure occurred in March 2026 at approximately 60,541 miles. Prior to failure, the vehicle produced a whirring noise and inconsistent temperatures from different vents, eventually stopping the production of cold air entirely. The vehicle was taken to a dealership/service center, where no visible leak was found after a dye test was conducted. The refrigerant was evacuated and recharged, temporarily restoring operation. During that visit, a service representative stated the issue could be related to the evaporator core. The same issue returned only a few months later at approximately 61,500 miles, requiring the vehicle to be brought back to the dealership for service in May 2026. At drop-off, dealership staff again indicated the evaporator core was likely the cause. This defect creates a significant safety concern in hot and humid weather conditions because the air conditioning system is unable to properly dehumidify the cabin and defog the windshield. My visibility while driving was impaired because the windshield fogged during rainy and humid conditions. Opening the windows to reduce fogging was not a practical solution due to heavy rain. No warning lights or messages appeared prior to either failure. Based on my own research, other 2022 Genesis GV70 owners appear to be reporting similar recurring air conditioning and evaporator core failures involving repeated refrigerant loss and temporary recharge repairs that do not permanently resolve the issue.