GMC Complaints

Based on the critical recall and safety concerns for this known issue for the 6.2 L87 Engine failure I am highly concerned that it takes over 171 days to just get an appointment to look at this issue. This is further compounded by the fact I put approx 800-1000 miles a week on my truck and now am worried about having an accident or blowing my truck up.

My Transmission went out of my truck. I was told this has happened to others of the same make and model, so this is a known issue with this transmission. I was driving down the road and the car completely stopped in moving traffic. I was almost hit by other vehicles and then had to take my truck to get it repaired. I was told it was not able to be rebuilt that it had to be completely replaced. This is radiculitis since this vehicle is not that old and again a known issue. I want to be sure mine was listed as one that had to be repaired in the event a recall is done so that I may get my money back.

This is ongoing from the purchase of the car. 1) Infotainment computer screen daytime illumination is so dark as to be a major safety issue as it causes too much time looking away from the road to operate the system. If you wear sunglasses you cannot see the screen at all. The dealer says nothing can be done to improve the problem. 2) Right rear tail light stopped working after 500 miles. Replacement requires dropping the rear bumper and quarter panel. The dealer actually damaged the body of the car while replacing the light. Where are the days of changing out a light bulb? 3) At 1200 miles the transmission torque converter is chattering and slipping on cruise control at 50 MPH. 4) Engine noise is very loud during acceleration. Seats seem flat with no bolsters and little cushioning.

Odometer Fraud. The contact purchased a 2016 GMC Acadia on February 28, 2026. After purchasing the vehicle, the contact obtained a Carfax report and discovered that there was a mileage discrepancy. The vehicle was a dealer sale. The contact called the dealer and was informed that the vehicle was purchased at an auction. The dealer agreed to refund a portion of the cost of the vehicle. The contact attempted several times to contact the dealer afterwards but was unsuccessful. At the time of purchase, the mileage was 92,400, and at the time of registration, it was discovered that the mileage was 192,000.

This is a Post-Remedy Failure of Recall 25V-274 (GMC 6.2L L87 Engine). Following a full engine replacement performed by the dealer under this safety recall, the vehicle has suffered a catastrophic electrical compromise. The vehicle is currently throwing codes P2534 (Low Ignition Voltage) and U3018 (BCM Communication). Safety Hazards: The vehicle experiences sudden loss of power, engine stalling at highway speeds, and total failure of the exterior turn signals (hyper-flash). The AC system has been disabled by the Body Control Module due to low voltage, creating a hazard in high temperatures. This vehicle fits the exact profile of NHTSA Recall Query RQ26-001 and Engineering Analysis EA25-007. The manufacturer's remedy for the safety recall has failed to restore the vehicle to a safe operating condition, and the dealership is attempting to charge diagnostic fees to investigate their own defective recall workmanship.

The contact owns a 2020 GMC Sierra 1500. The contact stated that the vehicle made an abnormal sound while idling. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine was disassembled, and the dealer determined that the crankshaft and the thrust bearings had failed. The vehicle was repaired. The contact related the failure to NHTSA Action Number: EA25007 (Engine, Engine and Engine Cooling). The manufacturer was notified of the failure and partially covered the repair cost. The failure mileage was 60,000.

At various times key can not be removed from the ignition. I understand this to be a common problem on these trucks, but dealer does not agree.

L87 engine failure 4 months after it passed the recall test. Experienced shuddering and rpm fluctuation with the cruise control set. Was thinking torque converter. Got it replaced under warranty and the the issues were still there. A week after new TC the truck was running very rough driving down the road. Check engine light along with a low oil Pressure warning and Lost all engine power going 60mph. Would not re fire. Had to coast to a stop with no headlights on only fog lights. Truck is at dealership now will be needing a new engine. P0016 engine code. The truck was in the shop multiple times for misfire and rpm’s jumping and cruise control turning off on its own.

Truck started to make loud clunking noise when driving taken it to two shops and wrong parts were installed as stated below. Bought from a used car dealership and they sold it as is now with the wrong parts.

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at 65 MPH, the DEF tank failed. The vehicle went into three phases of LIMP Mode and the vehicle unexpectedly decelerated while driving. The DEF system service message was displayed. The vehicle was taken to the local dealer, where it was diagnosed with DEF tank failure, and the tank needed to be replaced, even though the tank was full. The part was on backorder for several weeks. The contact was not provided with a loaner. The vehicle was repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 70,000.