GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 GMC YUKON XL- Glenn dale, MD
While operating the vehicle at normal highway speed, the engine suddenly failed without warning. The vehicle immediately lost power, forcing me to coast to the shoulder. This created a dangerous situation in active traffic. The vehicle was later towed to an authorized GM dealership. The dealer inspected the vehicle but refused to provide assistance or take responsibility for the engine failure. Based on the symptoms and information available, the failure appears to be caused by a known GM engine defect. This issue poses a serious safety hazard since the engine can fail abruptly during highway driving, increasing the risk of accidents or injury. I am requesting that NHTSA investigate this matter and that GM be held accountable for addressing this known defect.
Source: NHTSA WEB SITE -
2021 GMC ACADIA- NEWARK, TX
*Transmission or torque converter. *Vehicle shuddering or shaking at low speeds or when shifting. *Studders while trying to drive fromstop. Can casue accident. *No check engine lights or any warnings prior to failure. *Did not accuse anything when checked by diagnostice tool. *Issue started in Sept but is ongoing
Source: NHTSA WEB SITE -
2025 GMC YUKON- sour lake, TX
The 6.2 engine in our 2025 Yukon Denali with 3,200 miles just locked up. It needs to be replaced. They said they fixed the problem and it was only affecting 2021 to 2024, but it is carrying over into 2025. They should just buy this vehicle back.
Source: NHTSA WEB SITE -
2017 GMC ACADIA- Laporte, MN
SHIFT TO PARK Warning comes on & you can't lock the vehicle nor will it shut off completely. I've had to start & reverse several times before it engages/recognizes that it is in park. OBVIOUSLY this is a KNOWN issue by reading all the other posts relating to this. Please issue a recall....
Source: NHTSA WEB SITE -
2023 GMC YUKON- Manhattan, KS
On star module completely out No internet on vehicle No ability to use OnStar during an emergency Unable to connect to vehicle Noticed it all stopped after a vehicle update
Source: NHTSA WEB SITE -
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2020 GMC SIERRA 3500- leavenworth, WA
the engine seized at 65mph. available for inspection. was left stranded in a limited access area with no cell service. there was no warning, the engine just stopped at highway speed and would not restart. the problem was confirmed by an independent service center. they couldnt identify which component had failed without a costly teardown. occurred at 112,000 miles, past the 100,000 mile powertrain warranty.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 2500- El Dorado, AR
I have taken the vehicle to my local dealership six times. The tailgate started opening and the headlights were blinking on and off. This happened 3 months after I bought it. The dealership told me they changed the tailgate switch and they said there wasn’t anything wrong with my lights. Two weeks after the dealership said they changed the tailgate switch, the tailgate started opening and closing. The lights also stopped working driving down the road at night. This happened 3 different times at night. The tailgate opened when I was pulling a trailer and it caved in and I had to pay to have it repaired. The dealership said it wasn’t their problem. During this time the power steering fluid was leaking under my steering wheel and ruined my carpet. The dealership has yet to acknowledge that problem. I still have to put power steering fluid in the truck every week and my interior is ruined. The tailgate is still opening on its own. I had to start charging my batteries up every morning because they were dead. I got up one morning and the batteries were dead and the truck wouldn’t start. I had to buy a new $300 key. Took it back to the dealership for an appointment. The truck sat there for a week and I called for an update and they didn’t even remember the truck was there. It still sat there 4 days after that. They told me the truck needs new batteries and it wasn’t under warranty. I spent $1000 on 2 batteries. Tailgate is still going down. The lights are still going on and off. And then the lights and the locks will go on and off while the truck is parked and turned off. And now the new batteries are becoming weak and I am having to get the truck jumped off several times. I have had the truck at the dealership 6 times and they still haven’t fixed anything. When they have my truck I am losing money because I am a business owner and I use my truck for work. I lost all of my tools. I have lost time and money because the dealer has yet to help and do their job. I need help GM
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Oviedo, FL
The top of front grille broke off at 70 mph, struck the windshield then the fixed antenna on top of the truck then into traffic behind me all doing 70+ MPH across a one mile long 2 lane bridge with no place to avoid the debris. The failed part endangered myself, my family and anyone traveling behind us. No one has seen the remnants of the event/ issue but The part was approximately 2ft long and 8 inches wide. The truck has a top piece that sits between the hood and the top of the grille. The part is gone but one can see the broken clips and flimsy plastic. The previous year model of the truck had a recall opened earlier this year for the same problem but not my truck. Multiple forums online report the same event as mine occurring on multiple model years.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 2500- Chesterfield, VA
We were towing a fifth wheel camper with our truck on an interstate highway in Pennsylvania when our serpentine belt burst suddenly and without warning. Our truck is a 2025 model with only 10,000 miles driven. We lost all power steering and power brakes of both the truck and the camper and the motor shut off while we were driving at 65 mph. My husband struggled to gain control of the truck and camper which was severely fishtailing and was eventually able to get over to the shoulder and stop the vehicles. We were towed to a GMC dealership where a factory technician happened to be on site providing an in-service for the dealership's service team. He inspected our truck and we were told that he said that GMC is aware of catastrophic failures in these serpentine belts. We were also told that he took photos and was sending a report to the GMC factory regarding our situation. When the serpentine belt blew, it damaged fan blades, shroud, oxygen sensors and our air conditioner belt (which fell off 200 miles later). We had absolutely no warning of the sudden catastrophic failure of the serpentine belt and came close to losing our lives. Our biggest concern is that the serpentine belt was replaced with the exact same model of belt that failed. What does it take for a company to recall a known defective belt? A fatality? We were very fortunate to have walked away without injury or losing our lives. We have written a letter to GMC but they have not contacted us as of yet.
Source: NHTSA WEB SITE -
2008 GMC YUKON- CANTON, MI
the passenger-side frontal airbag inflators, The determination was made that the propellant in these inflators may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to rupture during a deployment.
Source: NHTSA WEB SITE