GMC Complaints

This is my 4th GM 3500 dully and the first time with this kind of problem. I took my truck in for inspection and it came back with a clean bill of health about 25,000 miles on the 2024. When I got it back I noticed a vibration when breaking. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.

While driving down the highway at moderate speed (60mph), the deflector, top of the grill broke off the truck, hit the windshield and the top of the truck (causing paint damage) and flew into traffic behind us. The incident put my family's safety and other drivers safety, at risk. I took the truck to a dealership immediately afterwards and they indicated the 2023 version is not under warranty, although a recall exists for previous years for this exact issue. There were no warning lights or messages received prior to the incident.

Nothing has yet failed, but my engine has consumed oil but is apparently within the GM standard of less than 1 quart in 2,000 miles. My vehicle is also involved in the GM loss of engine propulsion recall that I was notified of on 4/24, but a remedy for my vin is still not available. How can something that could lead to loss of engine function take this long to remedy?

Transmission shutting and torque converter came apart destroying the transmission.

I purchased the vehicle, and twelve days later while operating the vehicle I experienced full braking power failure. My foot was to the floor board while trying to get the car to slow down. Up until the point of brake failure, there were no warning lights or "symptoms" that would alert me as to an impending problem. My young child was also in the car so that was extremely scary also. During this time, the "service brake assist" light and ABS light came on. I was able to slow the car down enough, restart the car, and the brakes seemed to work, however all of the related braking lights were on my dash. It was brought to the dealer the next day. The dealer has noted that its the master cylinder that needs to be replaced. However, they replaced it, and the new master cylinder has also failed, so they'll need to try and replace it again. I'm concerned this issue could cause severe accidents in the future if it continues to not be addressed.

1. The engine is malfunctioning, leading to excessive oil consumption and random shutdowns. The vehicle is available for inspection at Alexander Buick GMC, Oxnard, CA, where it has been taken for repairs multiple times. 2. The engine's random shutdowns pose a significant safety risk. The vehicle can stall without warning while in motion, which could lead to accidents, especially in high-traffic situations or at high speeds. This puts the driver, passengers, and other drivers at risk. 3. Yes, the dealership Alexander Buick GMC has confirmed the excessive oil consumption and has observed the engine shutting down. However, they have not been able to determine the root cause of the shutdowns. 4. The vehicle has only been inspected by the dealership Alexander Buick GMC which is an authorized service center for the manufacturer. It has not been inspected by any other parties. 5. There were no warning lamps or messages consistently appearing before the engine shutdowns. Sometimes, the oil pressure warning light would flicker briefly before a shutdown, but not always. The excessive oil consumption was noticed approximately a year ago before the shutdowns began. Not too sure when these shutdowns started occurring.

10 speed transmission It’s been at the dealer for a month and they checked it today. Same issues as the mass recall Dash alert for reduced speed drive with caution. It was extremely dangerous because it malfunctioned on curvy winding roads

I was notified by GMC of recall N25249000 by letter in May 2025. Shortly after I scheduled an appointment with my GM dealer to get the recall repaired but the dealer told me that GM has not told them how to repair the issue. The GM dealer told me they would let me know when GM tells the dealer how to repair the issue, so I could bring the vehicle back to repair the recall. I just received another notice from GMC about the recall today (08/11/2025). It has been roughly 4 months of waiting to get this recall fixed on my vehicle.

Driving on highway at 70mph loss of power. Transmision slipping and vehicle rapidly lost speed creating a very hazardous situation. Was able to barley get of highway safely going down to 40mph. Vehicle went into limp mode.

1.    First incident While driving, the brakes failed and the entire infotainment/tablet system locked up. This presented a severe safety risk to my family and others on the road. The vehicle had to be towed to DEALER where I was told that “no problems were found.” I documented the incident with photos and videos showing the warning messages and system status.     2.    Second incident Approximately one week ago, after shutting off the vehicle, a “steering wheel lock” warning appeared and the truck became completely disabled. Even with jumper cables, it would not start. The vehicle had to be flatbed towed to DEALER. I again documented the incident with photos and videos showing the warnings.