GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 GMC CANYON
    - North Port, FL

    The contact owns a 2021 GMC Canyon. The contact stated that while driving approximately 50 MPH, the vehicle vibrated and shuddered abnormally. The contact stated that there were no warning lights illuminated. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated that the check engine warning light had recently illuminated. The vehicle was taken to several independent mechanics who informed the contact of a known transmission failure and a national recall. The contact searched online and related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, the local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 2500
    - Rapid City, SD

    The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving approximately 70-80 MPH, the transmission downshifted, and the rear wheels locked up. The contact was able to coast to the side of the road. The contact was unsure if a warning light had illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. There were metal shavings found mixed in with the transmission fluid; however, the vehicle remained with the dealer unrepaired. The contact was informed by the dealer that the warranty had expired, and the vehicle could not be repaired. The manufacturer was notified of the failure but declined to assist in covering the cost of the repair. The failure mileage was approximately 166,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 GMC SIERRA 1500
    - Longview, TX

    The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving at various speeds, there was an abnormal banging sound coming from the vehicle. There was no warning light illuminated. The contact inspected fluids but found no defects with the vehicle. The vehicle was then taken to an independent mechanic, where the mechanic discovered that the lifters and cam shaft were defective. Due to the failure, the engine was replaced. The contact stated that recently, the abnormal tapping sound returned. The vehicle was taken back to the independent mechanic, who confirmed that the failure with the lifters had returned. The vehicle was taken to a dealer who confirmed the lifter failure, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure, and the contact was provided a case number. The contact was then referred to the NHTSA to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 GMC SIERRA 1500
    - Celina, TX

    The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the engine made an abnormal sound. No warning lights were illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 GMC YUKON
    - Indian Trail, NC

    GM may be installing recalled engines into other vehicles through warranty replacements, avoiding recall accountability. I purchased a 2021 GMC Yukon built before recall N252494002. Before my ownership, the original engine failed and was replaced under warranty at 24,339 miles on 9/16/2024. The dealer verbally told me it was new, but it had salvage yard markings and no serial number—indicating it was used. This donor engine was likely from a vehicle later covered by the recall. GM appears not to track donor VINs for warranty replacements, meaning recalled engines can remain in service without repair. This creates a serious safety risk and allows defective engines to escape recall compliance. I urge NHTSA to require manufacturers to track and report donor VINs for used engines and major components installed under warranty so they remain subject to applicable recalls.

    Source: NHTSA WEB SITE
  • 2019 GMC ACADIA
    - Big rapids, MI

    When put in park it dings for a long time shift to park. I have read that this is an issue there has been recalls but mine is not on recall. However this does this like every other time I use it . I’m worried I will be left stranded with dead battery

    Source: NHTSA WEB SITE
  • 2021 GMC SIERRA 1500
    - Somerset, KY

    ? Background: •2021 GMC Sierra Denali – 6.2L V8 •VIN included in GM’s engine defect recall (connecting rod/crankshaft) •Recall status shows “No current remedy available” •Defect acknowledged by GM can cause “engine damage, loss of propulsion, or complete engine failure.” Timeline of Events: •~1 month ago – Truck began running rough with noticeable ticking/knocking noise. •Dealer could not schedule appointment for 3 weeks. •08/08/2025 – Dealer inspection confirmed failed lifters and damaged camshaft. •Repair estimate: $9,300 (see attached dealer estimate). Connection to Recall: •Lifter and camshaft are internal engine components dependent on the same lubrication and oiling system as the crankshaft/connecting rods cited in the recall defect. •The defect’s potential to contaminate oil and cause internal engine damage makes this failure consistent with recall-related damage.

    Source: NHTSA WEB SITE
  • 2021 GMC YUKON
    - Goodyear, AZ

    Dealership refused to inspect engine and provide new oil in regards to recall, they charged me $208.75 for oil that was supposed to be completed under recall L87 for GM

    Source: NHTSA WEB SITE
  • 2024 GMC SIERRA 1500
    - Soddy Daisy, TN

    I have not had an incident yet. However GM itself has told us that the car has a high probability of having a major problem while driving and it has caused numerous injury related accidents. In fact, they will not let us trade the vehicle or sell the vehicle because the car is dangerous to drive. They also have no timeline on fixing the vehicle, which requires an engine replacement. This is also an environmental problem as the temporary mitigation of the problem (I say mitigation because it does NOT solve the problem) significantly changes the fuel efficiency of the vehicle. GM should be forced to let us trade the vehicle back with a solid valuation of our vehicle as if the problem did not exist. No solution short of putting a new engine in the vehicle or allowing us to trade the vehicle in immediately should be acceptable. NHTSA is aware of the problem but for some reason seems to be ignoring it. When VW had an engine problem, which was not a safety hazard, VW made it right. GM has no intention of doing anything about it.

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Victor, NY

    Driving and pulling up into my driveway when suddenly the message “push start button to start engine” comes on with an alert sound - I notice my gear is lighting up “N” and when I pushed the start button it sounded like my engine restarted. I remained in neutral and had to change it back to drive myself. The engine randomly cut off

    Source: NHTSA WEB SITE