GMC Complaints

The back seat driver's side door shut with such impact as to amputate the finger from an adult. Vehicle was parked on incline when front driver's side door shut, the back door also shut. There were no safety features to protect fingers from the hinge side of back door. The force of the door slamming and lack of any space between the hinge side of the door and its frame caused my middle finger from the top knuckle up to be cut off completely thus amputated from hand.

The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 70 MPH and attempting the pass another vehicle, the accelerator pedal was depressed; however, the vehicle lost motive power and decelerated unintendedly. The contact pulled over and restarted the vehicle however, the vehicle failed to accelerate above 40 MPH. The vehicle was later taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 81,000.

The contact owns a 2024 GMC Yukon. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I own a 2021 GMC Denali with a 6.2L V8 L87 engine and 45,500 miles. I have confirmed the presence of metal shavings in the oil and oil filter, indicating that the engine is beginning to fail. When I took the vehicle to my local dealership, I was informed that there is currently no fix for this issue and was advised to continue driving the vehicle. This poses a serious safety risk—not just to me and my family but also to others on the road. A sudden loss of power could lead to a dangerous accident, and I do not want to be responsible for something preventable that could harm innocent people. My concern is that GM is aware of this engine issue but has instructed me to keep driving the vehicle, despite the known defect. How can GM be allowed to avoid accountability for such a critical safety matter? If a fatal accident were to occur, would the responsibility fall on GM or the NHTSA for failing to act? It’s also troubling that GM continues to profit by selling new vehicles, including the 2025 models, with similar issues, all while neglecting to provide solutions for affected customers like me. I purchased this $80,000 truck in good faith, but now no dealer wants to trade or buy these trucks without me taking a significant financial loss—something GM should be responsible for. As a taxpayer, I find it unacceptable that we bailed out GM in the mid-2000s, yet they continue to disregard accountability for their actions. I urge the NHTSA to take this issue seriously. A specific deadline should be set for GM to resolve this issue, and they should face daily penalties for every day they fail to provide a fix. If no resolution is possible, full refunds should be mandated. Please address this issue promptly, as it affects real people’s safety and financial well-being every day.

knocking, banging, engine noises, illumination of the check engine light, engine performance issues at high rpm and fluttering at low rpm. oil consumption but not leaking. The engine needs to be replaced as the bearing is shot, cylinder 7 is shot. I believe this is directly related to NHTSA Recall #25V-274 and Manufacturer Recall #N252494000

The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle was veering to the right or to the left and was moving upwards and downwards. Additionally, the contact stated that the vehicle was veering excessively to the left or to the right while turning. The vehicle was taken to an independent mechanic, where the front brakes were replaced, and the contact was informed that the sway bar end links were fractured due to rust. The contact stated that upon inspecting underneath the vehicle, the lower parts of the links had detached, and one of the links was flapping. The contact purchased new parts from the dealer, and the mechanic replaced the links. Additionally, the contact stated that the vehicle was experiencing hard shifts while driving from a complete stop and while coming to a stop. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.

NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX], 33,293 miles) GM Case [XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001, N252494002, N252494003 Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. GM acknowledges 12 potentially related alleged crashes and 12 alleged injuries in the U.S. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (106 days as of July 25, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no engine repairs performed per invoice RO# [XXX] (dated July 22, 2025, check-in April 10, 2025, 9:30 PM, ready July 22, 2025, 9:48 AM). The invoice shows only a multi-point inspection ($50.00, Customer Pay), next appointment ($50.00), and courtesy transportation (no charge). A condition report dated July 24, 2025, notes “4 issues” from a visual inspection, recommending a complete dealership check, indicating unresolved safety concerns. The dealership provided a lesser-value loaner, inadequate for a premium SUV. The vehicle was purchased on [XXX], for $87,821.64 (per Acceptance_Declination Sheet_[XXX}), entitling me to a safe vehicle under warranty. On July 23, 2025, at 3:30 PM EDT, Tom McGillis texted, “Hello, Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” No recall repairs mentioned. Maggie stated they were waiting for the “new car shine to dry,” confirmed no solution, and said engine replacement queries were “above her paygrade.” I instructed her I will not accept an unsafe vehicle. On July 24, 2025, at 8:45 AM EDT, Andrew Wilson confirmed no remedy, stated rear differential repairs are complete (not reflected in invoice), and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

The contact owns a 2021 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 GMC Yukon. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The contact attempted to restart the vehicle however, the vehicle failed to restart. There were several family members inside the vehicle during the failure. No warning lights were illuminated. A nearby driver attempted to jumpstart the vehicle; however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump modulator. The contact was referred to the dealer for assistance. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump modulator. The contact was informed that the fuel pump modulator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 21V739000 (Fuel system, Gasoline); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.

The plastic frame of the rear sliding window failed. This has allowed water to enter the cabin, which can cause mold and other health issues. This seems to be a common issue with these trucks. My truck has a certified preowned warranty and GMC said they would only cover part of it. They charged me $400 as a deductible, which there should be no deductible per certified preowned warranty. I feel like GMC needs to put out an official recall.