GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 GMC YUKON
    - Cypress, TX

    The contact owns a 2024 GMC Yukon. The contact stated that while at a stop light the vehicle stopped and failed to move forward. The contact restarted the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle with her young children inside. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 11,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 GMC SIERRA 1500
    - Niceville, FL

    My 2021 GMC Sierra 1500 with L87 engine, covered by recall 25V274. None of my local dealers are inspecting for this recall. This truck is my daily driver and I routinely drive on interstates for my work. GM has been slow to address this major manufacturing defect and has not remedied the problem. My truck is no longer worth what is was previously and is lowering trade in or sale value. I am requesting that GM buy back my vehicle due to ongoing safety risks and loss of value.

    Source: NHTSA WEB SITE
  • 2021 GMC YUKON
    - Fort Valley , GA

    I have again taken my vehicle in for about 8th time trying to get an understanding of why my vehicle vibrates. Again, I was told that the problem could not be duplicated. However, when picking up, I had a discussion with the service manager whom had driven the vehicle as well.. He stated that he felt and heard something from the rear end. I explained that I had the differential fluid change about 2 months ago due to a growling noise when making a left turn. He printed the service bulletin for the differential and put it with my paper. I was told I would receive a call from him the following Monday to bring my truck back in to further investigate because it sounded like the vehicle has a bad rear end. I have not received a call back and have attempted to make contact with service manager twice. My powertrain warranty is almost up and fear that after is when they will finally make a diagnosis of the issue. My engine and transmission vibrates and the whole vehicle shakes when cranking and turning off. This is in addition when driving at any speed. At idle it vibrates and can be felt throughout the entire vehicle. I am afraid that this vehicle is going to stall or fail why traveling with my family. The problem is only getting worst, transmission fluid temperature is starting to rise higher than normal. I am just afraid at this point that I have wasted thousands of dollars on a vehicle and GMC is not willing to fix the problem. I have the L87 and just not understanding with the problems I am having why my truck hasn't been recalled. It was built before 07/2021 when the Arlington plant had to stop make on rear axle drive shaft for propulsion. This truck is a safety hazard. 3rd notice to NHTSA

    Source: NHTSA WEB SITE
  • 2021 GMC SIERRA 1500
    - Copperas Cove, TX

    The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was stopped, the vehicle idled intermittently. In addition, an abnormal sound was coming from the left side of the engine. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 GMC ACADIA
    - Spring Hill , TN

    About a month ago when I shifted my vehicle into park and shut the vehicle off, "Shift to Park" appeared on dash display for which I had to restart the vehicle, shift it into another gear and attempt to shutoff the vehicle again. Occasionally this would work but not all the time. Other times when shifting into other gears did not work I had to restart the vehicle, press the shifter button multiple times and then was able to shut the car off with no "Shift to Park" appearing. On 7/11/25, Arrived to work and had to performed the shifting the vehicle into another gear and was able to shut the vehicle off. When I went to leave for lunch, the car would not start at all, check the GM App and it stated "Critically Low Battery". A co-worker helped jump the battery and I was able to start the vehicle. When I went to leave work for the day, the vehicle would not start again with no notification as to why. My co-worker jumped the battery again and vehicle started now with all the system lights on dash staying on and warnings displayed. 7/12/25 Vehicle struggled to start and all system lights were still on. Later in the day, the vehicle would not start and all overhead, dash, display, taillights would not shut off. We jumped the battery and took the vehicle to our local dealer.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Dover, PA

    Check engine light came on. Cooling fan for engine running none stop. Reduce power mode from engine. Took to dealer, said it’s the coolant control valve. Dealer said the part is on back order and don’t know when they will get it in. Looked up the issues and sounds like many people are having the same problem with the 3L diesel from GMC. These people reporting the same thing and having to wait months for the part. My truck was just out of warranty by 200-300 miles

    Source: NHTSA WEB SITE
  • 2022 GMC SIERRA 1500
    - Seabrook, TX

    The contact owns a 2022 GMC Sierra 1500. The contact stated while driving 25-30 MPH, the transmission shifted hard while depressing the accelerator pedal. The contact stated that while driving 75 MPH with the cruise control activated, the vehicle hesitated with the message "Service Transmission Immediately" displayed. The vehicle stalled and the contact coasted the vehicle off to the shoulder of the highway. Due to the failure, the vehicle was towed to an independent mechanic. While speaking with a relative that owned a similar vehicle, the contact was informed of NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the vehicle was not under recall; the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 100,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 GMC SIERRA 1500
    - Christiansted, VI

    The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving at approximately 50 MPH, there was a loud squeaking sound coming from the front driver’s side of the vehicle before the vehicle lost power. Simultaneously, the check engine warning light started blinking. The vehicle was pulled over to the side of the road and the sound became louder, before becoming a knocking sound. The vehicle was restarted, and the failure persisted. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired, but a dealer stated that there was as recall associated with the VIN; however, parts were not yet available to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 GMC SIERRA 1500
    - bentonville, AR

    There is an active recall regarding the safety of my vehicle. NHTSA: 25V274 Manufacturer: N252494000 I contacted GM and was told to see a dealer to have my engine replaced. The dealer is refusing to remedy the recall and pointed me back to GM stating that "GM told us not to service this recall because there isn't yet a remedy". I'm stuck with a very unsafe vehicle that is less than 1 year old and the manufacture is refusing to honor their own recall.

    Source: NHTSA WEB SITE
  • 2018 GMC TERRAIN
    - Foster, WV

    Component Affected: Service Brakes, Hydraulic – Brake Vacuum Pump Summary of the Problem: I am reporting a serious safety issue involving the brake vacuum pump on my 2018 GMC Terrain. The brake pump failed catastrophically ("blew up"), resulting in a sudden loss of braking power. This occurred without warning and posed a significant risk to my safety and others on the road. We were traveling to vacation in Florida and thankfully had just gotten off the interstate. Details: The failure caused the brake pedal to become extremely hard to press, and the vehicle required a much longer distance to stop. We experienced no brake at the brake booster and a blown vacuum pump is due to a faulty vacuum pump which is a known issue for this model. Fortunately, no accident occurred, but the situation could have easily led to a collision. A certified mechanic confirmed that the brake vacuum pump exploded and needs to be replaced. I have incurred significant out-of-pocket repair costs due to this issue. We had to uber to our vacation room, get Walmart Plus to have groceries delivered to our room. We had to have Uber Eats deliver other supplies. We have had to walk to various places for dinner and entertainment because Avis and Budget had no vehicles available to rent and Enterprise was closed as we arrived on Saturday afternoon. I have checked for recalls and service bulletins using my VIN, but none are currently listed for this specific issue, despite similar problems being reported in other GM vehicles. Request: I urge the NHTSA to investigate this issue further. The failure of a critical braking component without warning is a serious safety concern. I believe this may be part of a broader pattern of brake system failures in GM vehicles and should be addressed through a recall or safety campaign. Also, the estimate for the repair is $2,500 so any reimbursement would be greatly appreciated. We just received this estimate but I can provide it at a later date.

    Source: NHTSA WEB SITE