GMC Complaints

Dealership is unable to remedy issue stated on recall notice in a timely manner, I stopped by today and they told me they can’t do it right now and they have no idea when they will be able to so in the meantime drive it, to which I stated just drive it and if the engine fails on me then oh well? And they said yes there’s nothing we can do right now. Ridiculous putting my family’s safety at risk if the engine fails and they won’t even do the inspections

After 1-year to date of the first time the engine seized up in 2024 and was replaced with another motor. Then around father's day weekend I went to accelerate on highway and it studder and service symbols for traction control and ESC service popped up. It shook and vibrated while running. The same dealership shop that replaced it last year stated that rods and such have failed. After not resetting the mileage on the dash board for the miles on the truck or extending the warranty on the AT4 2023 model I was skeptical as it ran rough to begin with. I was told that everything is as should be when talking to them in Jan/Feb 2025. Now we're here at the shop AGAIN. the Mechanic at the dealership the first time stated that he mentioned to the manufacturer that the issues he is seeing is tied to the motor and oil transferring and he is not surprised there are the issues but the manufacturer shrugged it off. So, after having the vehicle in my possession for 2 years, I'm having the motor replaced twice in one calendar year and without a vehicle combined and counting 2.5+ months. GMC knew about the issues and decided not to address them. I loved the truck but there were too many issues and it was my first GMC and will be my LAST. I WAS a big Chevy guy most of my life.. Now I'm considering a RAM..

The contact called on behalf of her daughter who owns a 2023 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while her daughter was driving on a back road at 55 MPH, the vehicle lost automotive power. There were no warning lights illuminated. The contact’s daughter pulled over and attempted to restart the vehicle; however, the vehicle failed to restart. The contact stated that a bystander pulled over and assisted with towing the vehicle to a local dealer to be diagnosed. The contact was informed that failure might be related to the recall; however, parts to repair the vehicle was not yet available. The vehicle was not repaired. The approximate failure mileage was 50,000. VIN tool confirms parts not available.

Tailgate opened several times without being prompted. Once while driving, two times while in park.

The contact owns a 2021 GMC Sierra 1500. The contact stated that upon starting the vehicle, there was an abnormal knocking sound coming from the engine. The abnormal sound ceased once the vehicle had accelerated; however, the abnormal sound returned while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the ball bearing caused a misfire, and two cam lifters needed to be replaced. The vehicle was repaired. The contact picked up the vehicle and on the way home, the engine failed. The contact took the vehicle back to the dealer. The technician test drove the vehicle with the contact as a passenger, and the check engine warning light illuminated. In addition, there was an abnormal sound coming from the engine. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was informed that the engine failed and needed to be replaced along with the fuel body system. The contact was informed that as per GMC, the oil needed to be changed to an oil with a thicker viscosity. The fuel body was replaced, and the oil was changed. The manufacturer was made aware of the failure and offered the contact an amended warranty. The contact was informed that GMC had elected to participate in the procedures under the Song Beverly Act. The failure mileage was approximately 50,000.

The engine failed while pulling my camper over a mountain pass. This resulted in me being stranded along side the highway with the vehicle impeding traffic. The area the vehicle broke down had no cell phone service to call for help. This engine was a replacement engine and failed with only 20,000 miles. This vehicle is effected by the recent recall the GM issued on all 6.2L engines. The were not indications the engine was going to fail.

The contact owns a 2020 GMC Sierra 2500. The contact stated that while her husband was driving 30 MPH, the rear wheels locked up and the vehicle skidded to a complete stop. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission had imploded and needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); the VIN was included but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 GMC Terrain. The contact stated while driving 40 MPH the "Brake Assist" warning light illuminated. The contact attempted to depress the brake pedal, but the pedal was stiff. The contact was unable to depress the pedal. The vehicle was taken to a local dealer and unknown repairs were performed. The vehicle was repaired; however, recently the failure reoccurred. The contact stated that the "Brake Assist" warning light illuminated, and the brake pedal was difficult to depress. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 162,000.

Speed control became stuck and I had to hit my breaks to stop acceleration. Vehicle stopped shifting while driving down the road periodically. Warning collision lights and traction control lights randomly come on with nothing in front of vehicle. Yesterday vehicle would not start or even unlock. When I did get the vehicle to start by manually unlocking it and trying over and over it would not go forward or backward although the engine did rev up. All warning lights were on including traction control and check engine. It did randomly start moving but the “service steering column” light and check engine light are still on . The car periodically revs up while going down a hill when it needs to downshift instead. It has completely shut off driving down the road through town and stopped. I had to hurry and turn it back on as there were cars behind me. It’s a 2023 and I don’t feel safe driving it with my kids.