GMC Complaints

My 2019 GMC Acadia is now undergoing the same repair for at least the second time. This is the common issue known as the Shift-To-Park issue. You can read about it here - [XXX] Below are the commonly affected years: 2017 – Acadia 2018 – Acadia 2019 – several models (I own a 2019 GMC Acadia) 2020 – several models 2021 – Acadia and Traverse Despite falling into the year, make, model and issue - When I look up my VIN - No recall or warranty information is available, saying that my vehicle is NOT affected by this issue. However, this is now the 2nd (maybe 3rd) time I am having to come out of pocket to have this issue repaired. It originally happened in July of 2022 with around 40-44k miles on the vehicle. It is now happening again May of 2025 with around 72k miles on the vehicle. If I search further back, I imagine the first owner may have had the same work done too. Clearly this vehicle is affected by the issue buy according to my VIN it is not. GM (General Motors) told me that they offer no sort of help or reimbursement unless my VIN is associated with the issue. Can you guys please either add my VIN or extend out the warranty / recalls to ALL - Because this is absurd. My car doesn't recognize that it is in Park and stays on, preventing me from shutting down the vehicle / engine. Asking me to "Shift-To-Park" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 GMC Sierra 1500. The contact stated that while inspecting the vehicle, the contact became aware that the subframe had started to rust. The local dealer was contacted; however, the vehicle was not repaired due to the failure being declared a cosmetic issue. The contact related to the failure of Technical Service Bulletin: 19-NA-225; however, the vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 7,565.

The contact owns a 2024 GMC Yukon XL. The contact stated while driving approximately 65 MPH, there was an abnormal bang coming from the vehicle and the contact became aware that the front section of the sunroof had exploded. The contact stated that there was no other vehicle nearby. The contact stated that the sunroof sprayed glass fragments onto the instrument cluster, front seats, and rear seats. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

I looked up my recall on my vehicle about my headlights being recall. Never received any information there was a recall.

Driving at freeway at 65mph, suddenly is air noise like air conditioning blows air at high fan speed, than the dash info shows (Engine Power is Reduce) try to accelerate to pull out of lanes, and it did not, keep losing speed, as slowly move lanes to the right of freeway, and then exit.. This is the second time of this incident, first time under warranty, dealer fix transmission first time, then two months later, the tansmission was replace wit a newone, now is passed warranty, had the car taken to dealer, they gave me and estimate of more then $10,000 to fix the vehicle, this happen on May 21, 2025...

Car stalled at intersection and unable to restart. The car would not go into neutral to get the car out of the roadway. The fuel pump driver or fuel pump fail with 41k miles. The condition is very unsafe.

The roof of the car has a metal defect that is causing the paint to bubble off. The manufacturer initially misdiagnosed the problem as a paint issue. The car was repainted but the paint is coming off again within a year. I am afraid that the integrity of the roof is compromised by corrosion. The manufacturer claims that the car is no longer in warranty and does not have to repair it.

Transmission valve control system malfunctioned, causing rear wheels to lock up at high speeds, in turn causing tires to skid out. This issue almost caused me to loose control of the vehicle, potentially endangering the safety of myself and others near me at the time. This is the second time this has happened while I have been driving this vehicle. There was a recall related to this issue, which was addressed, but very clearly did absolutely nothing to prevent this incident from occurring.

Transmission valve control malfunctioned, causing rear wheels to temporarily lock, skidding the tires. This almost caused me to loose control, endangering myself and others around me. This is the second time this problem has happened. A recall related to this was addressed on this truck, though it has clearly done nothing to prevent it from happening.

The contact owns a 2017 GMC Acadia. The contact stated that while attempting to shift into park, the message "Shift to Park" was displayed. There was no warning light illuminated. Due to the failure, the contact was unable to turn off the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The contact referenced Technical Service Bulletin: PIT5616; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.