GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 GMC SIERRA 2500
    - Bloomfield , NY

    I was driving home from work and my truck down shifted and rear wheels locked up, now it’s in limp in mode and will not shift.

    Source: NHTSA WEB SITE
  • 2018 GMC TERRAIN
    - Spring Hill, FL

    The contact owned a 2018 GMC Terrain. The contact stated that while driving and nearly coming to a complete stop in the right lane, another vehicle driving approximately 40-50 MPH crashed into the rear of the vehicle, causing the contact to hit her face against the steering wheel, and the contact became unconscious temporarily. The contact stated that upon regaining consciousness, the contact noticed that the vehicle had moved to the grass by the left lane of the road, where traffic was going in the opposite direction. It was unknown whether the vehicle was involved in a second collision. A message advising that an accident was detected and inquiring whether 911 should be contacted was displayed. The contact stated that the air bags failed to deploy, and the front driver's side seat belt failed to retract as needed. A bystander opened the driver's side door to verify that the contact was safe. The contact noticed that she was bleeding significantly and was unable to move the right shoulder and the neck. The emergency units assisted the contact out of the vehicle. The emergency units placed braces on the contact's neck and placed the contact on a stretcher. The contact was transported to the hospital, where the contact underwent X-rays and CT scans. The contact was informed that she had sustained a concussion, lumbar injuries, a fractured nose, loss of taste and smell, laceration on the inner and outer side of the bottom lip, carpal tunnel on the right hand, severe whiplash, laceration on the right shoulder, and a cut behind the right ear. The contact was in the process of undergoing MRIs. A police report was filed. The vehicle was towed and totaled, but was still under investigation. The dealer was not notified of the failure. The manufacturer was notified of the failure, and a case was filed; however, no further assistance was provided. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 GMC SIERRA 1500
    - Darlington, IN

    I am experiencing an issue with a hard brake pedal on my 2014 GMC Sierra 1500. This same issue was previously addressed through a recall and special coverage program by GM, which I had performed. However, the hard brake pedal condition has returned, significantly impairing stopping power at low speeds. This poses a serious safety risk, especially when towing or parking. I can no longer park my trailer safely. The vehicle is difficult to stop, and braking distance has increased substantially. This is a known issue with this model and year. It appears the prior recall may not have adequately resolved the root cause. I am requesting that NHTSA investigate whether additional action or recall extensions are warranted.

    Source: NHTSA WEB SITE
  • 2022 GMC SIERRA 1500
    - Farwell, TX

    The contact owns a 2022 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 GMC ACADIA
    - Clayton, NC

    While driving the thermostat will go to zero and the steering assist is disabled. I have read a lot of forums that this is a known issue. The only way to reset it, so we have A/C is to disconnect the battery and it will last a day or two and do the same thing.

    Source: NHTSA WEB SITE
  • 2018 GMC SIERRA 1500
    - Hazel Green, AL

    The contact owns a 2018 GMC Sierra 1500. The contact stated that while depressing the brake pedal, the brake pedal displayed more resistance than expected, causing the contact to have to apply more pressure while depressing the brake pedal. The contact stated that the braking distance was extended due to the failure. The vehicle was taken to the dealer who diagnosed that the brake vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 GMC SIERRA 1500
    - Benavides, TX

    Unknown There is a recall on the this model but with different motor but when I took mine in they said it was a.manufactured defect but I was out of warranty because I purchased it cash and didn't get extended warranty now im having to replace and pay for a head and new engine over 10,000 when vehicle doesn't even have 70,000 miles it started with a engine light going on amd off for 2 weeks then it just stopped working It's too coincidental that the sister truck make n model to this had a recall for exactly what is wrong with mine

    Source: NHTSA WEB SITE
  • 2014 GMC ACADIA
    - Aurora, CO

    The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 GMC SIERRA 2500
    - Choctaw, OK

    Transmission fluid overheating, which is a known issue in other GM models with 6.6L diesel with 12 speed allison transmission. Confirmed by warning message received on dashboard and transmission fluid temperature gauge. This occurred within 3 weeks of purchase. Dealer confirmed “Valve” needs to be replaced. Part is on back order with no arrival eta. Service advisor indicates the truck is not safe to drive and remains in the service department.

    Source: NHTSA WEB SITE
  • 2012 GMC ACADIA
    - Webb, AL

    I was driving along [XXX] . I stopped at Walmart and shopped for about 2 hours. I was Leaving Walmart and was stopped at a red light at the exit from Walmart [XXX] and traction control light comes on and a message came up and stated traction control off and to service stability control and the vehicle loses power right at the light. I checked everything I could and dis connect the battery for about 30 minutes and connected the battery back up vehicle still would not start. After sitting there for 3 hours the vehicle starts up. A week later the same thing happens again. I had to go through all the steps again so after a couple of hours. The vehicle started up. A few days later it happens shin but this time I'm at a stop sign on a busy road. I called Road side service for a tow. No one showed up so I went through Ll those same steps of disconnecting the battery and hooking it back up after a couple of hours and it stated up. I drove it home and started doing some research and found something saying to change the brake pedal position sensor so I done that and it worked for a few days and started doing the same thing all over again. S week later I drive it to the store and got almost home and the vehicle shut down again and would not start back up. I had it towed to my uncle shop Nd he done a diagnostic on it and got about 4 or 5 codes. All of those things are very expensive to purchase. I just ran the Vin to check for recalls on the vehicle but couldn't find any but it should have been a lot of recalls because there are so many of these vehicles the exact same model and year with trouble with stability control ND brake and traction control issues. All the issues they hD on this car thT I have should not have been sold to anyone except the manufacturer. I wish I could just get my money back that I paid for it. $4700.00 not included in the work I had done like the cv axles replace on both sides in the front. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE