GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2017 GMC SIERRA 1500- Gravette, AR
I was slowing down in a parking lot to park. I applied the brake and the pedal was very stiff and the vehicle wound not stop. I finally stood on the pedal and it acted as though the antilock activated and started shuttering. It finally stopped without damage. A warning of service brake assist displayed on the dash. This began to happen about 3 months ago intermittently, but now is a more frequent action. I have not taken it to the dealer and thought of replacing the brake vacuum pump but don't know what to do. Any assistance you can provide will be greatly appreciated. Thank you and have a great day! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- Altadena, CA
The contact owns a 2019 GMC Sierra 1500. The contact stated that while his wife was driving 60 MPH, the engine seized, nearly causing a crash. The driver was able to veer to the side of the road. The check engine warning light was illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The dealer informed the contact that the upper part of the engine was previously rebuilt, and that the current failure was related to the lower part of the engine. The dealer informed the contact that there was a cost for the repair. The manufacturer was notified of the failure and offered a discount towards the repair. The dealer later informed the contact that the manufacturer would partially cover the repair cost. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 GMC SIERRA 1500- Yakima, WA
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact stated that several nearby drivers assisted with pushing the vehicle off the roadway. The contact stated that the first failure occurred the day after the vehicle was purchased. In addition, the contact stated that the failure had also occurred three times within one week. The vehicle was towed to the dealer where the vehicle was purchased. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 123,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 GMC ACADIA- Milford, OH
The contact owns a 2021 GMC Acadia. The contact stated that the door locks failed to lock and unlock while using the key fob or the buttons on the outside or inside the vehicle. The locks failed to operate as needed until after the vehicle was driven. The contact had to manually lock the door; however, after locking the door, the contact was unable to unlockthe vehicle. The contact had to climb through the trunk of the vehicle to enter the vehicle. The contact stated that the failure only occurred while it was raining. The vehicle was taken to the dealer, who was unable to duplicate the failure because it was not raining at the time. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not included in GMC Special Coverage: N22378380. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 GMC YUKON XL- Watsonville, CA
I report years ago the seat belts wasn’t work, also all time I report with GMC vibrations and stops power at roads or low power to go in the freeways some times are to , and screen for gos and radio wasn’t work, this was a bad car . I take some videos but the agency try to charge me to check the car. Al of those put my person or others person in a risk because I lost the power in the middle of the road also, 2 of the seats belts are not working 1 of those is for my child, and the screen for gps can make me crazy at roads the system report construction or objects at road and I decrease the velocity in roads and the car was behind me slow or the screen jump from gps to radio or news or whatever some times the touch doesn’t work and I was lost in the roads driving around. The last thing is the vibration went I use the brakes to stop the car is shaking this was my first new car and is bad car and unsafe car
Source: NHTSA WEB SITE -
-
2023 GMC SIERRA 1500- Meridian, ID
My wife and I were traveling westbound on [XXX] just outside of Durkee Oregon, when while going up a hill with Cruse set to 72, the truck began to slow down drastically. When I looked down I was then going 60 and showing down fast. I was able to get to the side of the road and then the truck stopped, it shut off. At that point the truck has not be back on. It would not turn on and Onstar reported that there is an issue with the Engine and transmission. No warning lights came on until we stopped. Then the Engine light was on and the truck said that it was overheating but the oil temps were normal. I feel lucky that there was not much traffic. My wife and I were on the side of the road for 2 hours at dusk and in the dark with 65+ MPH traffic zooming by. Also had a impossible time tracking down a rental call just to continue to my wife's grandmother's funeral service. I just talked with the dealer and they will not have a diagnoses for me until late tomorrow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Hays, KS
The electronic tailgate randomly opens on it's own/fails and opens when it has not been pushed to open. The vehicle is available for inspection. The tailgate opens randomly and can be unknown that it is open. No warning of it at all. It has happened multiple times, the most recent being today 4/7/2025. I know that a recall has happened with other models for this exact same issue.
Source: NHTSA WEB SITE -
2015 GMC YUKON XL- Metamora, MI
Lifter failure due to AFM. Car shuttered suddenly and then threw codes and had a bad misfire with engine shaking. Spent $6,700 to rebuild.
Source: NHTSA WEB SITE -
2021 GMC SIERRA 1500- Navarre, FL
Engine failure. Engine Locked up and truck shut down in the middle of the Freeway. Barely made it to the side of the road.
Source: NHTSA WEB SITE -
2021 GMC YUKON- Rio Rancho, NM
I was driving my vehicle at a speed of around 50 MPH when the vehicle had an sudden loss of power. The vehicle displayed press the start button while the vehicle was still moving with the motor off. I pressed the start button and the vehicle shifted to park and went to complete loss of power functions. The hazard lights would not work, the vehicle would not start or move out of park. The vehicle was stuck in the fast lane in park with no way of moving it or warning others with hazard lights. My daughter and I almost got hit by a semi due to the vehicle issues. I had to call 911 to get police there for safety concerns and a tow truck to take the vehicle back to the dealership. The tow truck couldn't get the vehicle out of park as well, so he had to drag my vehicle onto the tow truck. I have a 2021 Yukon Denali with the 6.2 engine. The dealership told me I need a new engine because of a known failure with the engine. They can't promise me replacing the engine will fix the issue. The vehicle has less then 60,000 miles on it. This engine issue put my life and my daughters life in danger. I had to carry my daughter across the highway because it was unsafe to stay in the vehicle. I can only imagine what could of happened if we were traveling at higher speeds with no way to exit the vehicle. The dealership told me it is going to be 3 to 4 months before I get my vehicle back and they can't promise the new engine won't do the same thing. This is a huge safety concern that GMC needs to address. I am stuck paying for a vehicle that puts my family in danger. Something needs to be done immediately. The dealership told me they have several Yukons in the shop with the same issue waiting for an engine replacement.
Source: NHTSA WEB SITE