GMC Complaints

My vehicle was being driven by my Nanny and had my children in the car, the engine started making a strange noise so she was required to pull over on a busy highway bridge in Tulsa, OK. There was no warning of any issues with the vehicle before this incident. It then would not start and had to be towed to a GMC Dealership in Broken Arrow, OK. They informed me the entire engine is locked up and has to be rebuilt.

Our 2023 GMC Yukon XL Denali that has suffered multiple severe mechanical failures well beyond what is reasonable for a vehicle of this class. G At approximately 14,000 miles, the vehicle’s 6.2L engine catastrophically failed, rendering it inoperable and requiring a full engine replacement. The engine seized and failed while operating the vehicle with her 3 small children on board and nearly caused a catastrophic accident. As a result, the vehicle was out of service for eight weeks, an unreasonable disruption and an unacceptable failure for a luxury SUV of this caliber. Now, (02/11/2025) at just 20,400 miles, the vehicle’s injectors have failed, further reinforcing that this vehicle is defective, unreliable, and unfit for continued ownership. This vehicle was purchased with the expectation of owning a dependable, high-performance SUV—not one plagued with major mechanical failures at such low mileage. The repeated, severe defects have substantially impaired the vehicle’s use, value, and safety, leaving use without reliable transportation for extended periods. Given these circumstances, it is clear that this vehicle does not meet the quality and durability standards expected from General Motors’ flagship SUV lineup and present SERIOUS risks of catastrophic injuries and/or death.

I see you are investigating GM on their 2019 to newer vehicles with the v-8 motors over the active fuel management stuff causing motors to blow, I’ve got a 2017 gmc with 5.3 with 30,000 miles and have issues with it over that mess. Just wondering why vehicles back to 2015 aren’t included in it that have that active fuel management stuff that are having problems? Thanks

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and shuddered. The vehicle was taken to the dealer, where the fuel tank was cleaned, and the contact added fuel treatment to the fuel, as recommended by the dealer; however, the failure recurred. The contact stated that while driving from a complete stop, uphill, and while driving 50 MPH, the vehicle shuddered and experienced erratic transmission shifting. The check engine warning light was illuminated. The vehicle was taken to Dixie Buick GMC (14565 S Tamiami Trl, Fort Myers, FL 33912); where it was determined that the vehicle was experiencing a abnormal shudder. The dealer replaced the transmission fluid; however, the failure persisted. The contact stated that the failure had become progressively worse and mostly occurred at 1,200 RPM. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.

At 125,000 miles, the CEL came on and the code is P0016, which is for the timing chain has stretched and jumped a tooth. The engine was new in 2019 and in 2021, they redesigned the timing chains due to early failure. The oil pump belt is listed for inspection/replacement at 150,000 miles, but the timing chain does not give any interval for replacement and should easily outlast the oil pump belt to at least 250,000 miles. GM knows that there is a timing chain issue with the 3.0 Duramax LM2 engine and it is costing owners between, $7,800 and $10,000 to repair.

Motor locked up and went into neutral on it’s on driving 60mph. I was able to restart the vehicle and then it completely shut down at red light in a main intersection.

I was in minor accident this past December. The airbag ruptured and cut up my face. I was extremely confused as to how this could happen and after doing a little research, I found out that the vehicle has an open recall for their air bags. I was extremely shook by this information because we were never notified for such a life threatening recall! I contacted gm over 3 weeks ago. The first person I spoke with expressed that she needed to escalate the issue to the right place and that someone would contact me. A week went by and I did not hear anything so I called, I was told that it was sent to the wrong place but they were going to make sure the matter would be sent to the correct department and that they would reach out to me within a few business days. I have not heard from another person at gm since.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine suffered a catastrophic failure, including a bottom-end bearing failure, causing the camshaft to seize, the flywheel to shear off, and metal to spread throughout the engine, cooling system, and radiator. This also tripped the main fuse, resulting in an electrical short. The failed engine is currently at the dealership and is available for inspection upon request. How was your safety or the safety of others put at risk? I was driving on a 55 mph highway when the engine completely shut off without warning. Losing all power while traveling at highway speeds was extremely dangerous, and I was barely able to glide the vehicle to the side of the road before it lost momentum. It is terrifying to think of what could have happened had I not been able to get out of the travel lane in time, especially with other vehicles moving at high speeds around me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealership diagnosed the issue and confirmed the engine failure. They have determined that a full engine replacement is necessary. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by an authorized GMC dealership service center. I have not yet had it inspected by any other parties. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages appeared before the engine shut off. The failure was completely sudden and unexpected, with no prior symptoms or indications of an issue.

Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.

cylinder #1 had misfire and this was because the liftt malfunctioned which inturn caused it to grind on camshaft