GMC Complaints

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at approximately 20 MPH, the vehicle lost motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact moved the transmission lever from drive(D) to neutral(N) to reverse(R) several times and was able to drive back to the residence. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the failure and determined that the transmission control valve had failed and needed to be replaced. The vehicle was repaired; however, the contact stated that the failure had reoccurred. The vehicle was taken back to the same dealer who advised that the transmission control valve had failed, but the parts needed to complete the repair were on back-order. The vehicle was not repaired. The contact had asked the dealer what the possibility of the same failure reoccurring after the second replacement of the control valve and the dealer advised that the valve would fail again. The vehicle was awaiting repair. The manufacturer was informed of the failure. The failure mileage was 27,676.

Subject: Safety Complaint Regarding Steering Airbag Trim and Steering Axle Issues Dear National Highway Traffic Safety Administration (NHTSA), I am writing to formally file a complaint regarding serious safety issues with my GMC vehicle. Specifically: 1.The steering airbag trim has begun to crack, which raises concerns about its structural integrity and potential interference with airbag deployment in the event of a collision. 2.The steering axle is making unusual noises due to loose bolts and worn bushings, posing a potential risk to steering control and overall vehicle safety. I recently took the vehicle to an authorized GMC dealership for inspection and repair. However, the dealership refused to address these issues despite their clear impact on safety and their apparent connection to manufacturing defects. Given the critical nature of these problems, I urge the National Highway Traffic Safety Administration (NHTSA) to investigate this matter thoroughly. These defects not only compromise the safety of the vehicle but also endanger the lives of the driver, passengers, and others on the road. Thank you for your attention to this matter. I am happy to provide any additional information or documentation required for your investigation.

The contact owns a 2017 GMC Yukon XL. The contact stated while parked and attempting to start the vehicle, the contact heard an abnormal knocking sound coming from the vehicle. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that a dealer and an independent mechanic were contacted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the camshaft was not aligned. The contact was informed that the independent mechanic would be able to align the camshaft; however, if the failure persisted there would be a cost for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to N232430470 - Special Coverage (Camshaft Position Actuator Valve Solenoid - Bank 2 (Left Side) Exhaust); however, the VIN was not included in the special coverage program. The approximate failure mileage was 131,000.

Truck acted like it would not start several times in a day. Had battery replaced and it still did not fix the issue. Was told by dealership I would need to bring in and let them look at it. Was going to delearship and noticed a llight knocking in my engine then all of a sudden lost power. Was able to coast out of traffic and onto a curb. Truck would not start or even try, yet every light and such still worked. Had taken to dealership and this morning was told it was the engine.

The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the vehicle. No warning light was illuminated. Additionally, the vehicle had an oil change approximately 50 miles prior to the failure. The contact stated that the vehicle lost automotive power and the contact was able to pull into a nearby gas station. The vehicle failed to restart. The message "Battery System failure" was displayed on the instrument panel. The contact stated that the GMC App diagnosed the vehicle with Stabili-trak Stability Control System Failure. The vehicle was towed to a local dealer where it was diagnosed with metal shaving in the engine which caused the noise. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost and remained at the local dealer. Upon further investigation, the contact related the failure to an undisclosed NHTSA Investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.

The gmc trailering app will not read trailer tire pressure above 100psi. When trailer tires carry a safe psi amount above 100psi the trailering app will not be able to confirm if the trailer tire is low in pressure which could cause a massive wreck if driver did not know the trailer tire was going bad. Truck was taken to dealer, they tried to follow bulletin 22-NA-172 to have the pressure to read above 100psi. But they could not get it to work, I was told it was a trailering app issue and nothing they can do until GM takes the steps to fix the trailering app.

I was driving along the freeway with my family of five. There were no warning lamps. There was an odd noise for about 10 seconds, and then the engine completely seized/locked up. I lost all ability to use the engine. I was able to come across three lanes of traffic, thankfully, without hitting anything without the ability to accelerate. GMC dealership inspected the car the next day. The engine is completely seized up. They are replacing the entire engine, but it has been a month without my car. They still do not have the parts available. We are fortunate. There were no other cars around us and I was able to steer to the Berm Across three lanes. This could’ve caused a catastrophic accident for my family.

ADDITIONAL INFORMATION RE ODI 116346689: Tried to report to GM using 800-462-8782 provided by you. Agent would not accept ANY information that I tried to provide, including year/make /model and would not confirm or deny that the issue was known by them. Agent said that the dealer would report their inability to fix the issue directly to GM, and that I could not. I have no way of knowing if the dealer made this report to GM. Calling this number was an infuriating, complete waste of time.

The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The manufacturer was notified of the failure. The failure mileage was unknown.