GMC Complaints

On July 5, 2024 while traveling and towing our 5th wheel (7,200lbs) with our 2017 GMC 2500 6.0L GAS engine (with the 6L90 transmission) and without any previous warnings or signals the check engine light illuminated and approximately 10 mins later the vehicle went into limp mode with "Transmission Hot.....Idle Engine" warning, causing us to lose power of the vehicle. We coasted over to the side of a 2 lane road with no shoulder and stopped the vehicle to let it cool down. This happened several times leaving us stranded in places that were NOT safe to allow the transmission to cool because we had no other choice since we were on country roads with no pullouts. At this point, we were just trying to get to the closest safest place to disconnect the trailer, so we could have the vehicle looked at by the GMC dealer. The closest place was an RV park approxiamately 20 miles away, so we limped there and disconnected from the trailer. Our safety and the safety of other drivers was a huge issue since there was nowhere we could pull over where we would be out of danger. We had no warning that our transmission was bad up until this point. The dealer inspected the vehicle and confirmed on July 8, 2024, that the vehicles transmission failed and needs to be replaced. We serviced our vehicle religiously and had the transmission flushed/changed at 49,944 miles. The failure of the this transmission occurred at approximately 54,000 miles. We were stuck and without our vehicle for 7 days while we waited for The GMC dealer to replace our transmission. There are plenty of problems with the GMC/Chevrolet 6L90 transmissions and unfortunately, we fell victim to this problem. GMC should be held accountable for issuing a recall as we could have easily caused an accident and serious damage to ourselves as well as others. This transmission is failing causing it to be is unsafe.

The contact owns a 2021 GMC Sierra 2500. The contact stated while driving approximately 25–35 MPH, the tailgate unlatched and opened unexpectedly. The contact stated that while the vehicle was parked, the tailgate opened independently. The contact stated that the tailgate down message was displayed after the failure. The vehicle was taken to an independent mechanic at a body shop, who determined that the failure was due to the touchpad. The vehicle was repaired. The vehicle was taken to a body shop, where it was replaced. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. Parts distribution disconnect.

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked and turned off, the electronic rear tailgate door erroneously unlatched and opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 58,000.

driving 65mph on interstate, attempted to change lanes to pass slower vehicle and pressed upon accelerator pedal...truck violently skidded to a stop and sent me onto shoulder, many vehicles behind me swerved to avoid my vehicle. GM wont repair and says since they cant replicate its not really happening. this has happened twice in last 2 weeks.

When attempting to park vehicle, the alert "Shift to Park" populates and the car will not completely shut down. This happens sporadically and can take up to 15 minutes to get vehicle in the right position to completely park and shut off. If it's not in the proper park position, the car can continue running, battery drainage and possible roll out of place. This also causes issues with the transmission not shutting off. I have not had this particular vehicle inspected, but contact with dealer service departments confirms continued complaints of this issue and it has not been addressed by GMC/General Motors. Problem has been occurring at various times over last 3 years.

The contact owns a 2019 GMC Canyon. The contact stated while driving 60 MPH, the vehicle stalled and failed to restart. There was an abnormal scratching noise detected. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that an unknown part had fractured inside the engine. The mechanic informed the contact that the engine needed to be replaced. The contact was informed that there was no warranty coverage on the vehicle. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 64,000. The VIN was not available.

Encountering trailer brake issue where the brakes on our 5th wheel do not activate via the GMC Trailer Brake control module. Have just had it replaced and still experiencing the same issue where it posts an alert on the screen multiple times and does not activate brakes on trailer. This is a widely known issue with GMC trucks and the trailer brake that has been outstanding for over 3 years now and is a safety issue as there doesn't appear to be a fix from any dealerships or GMC. GMC has not taking adequate accountability for this issue. I'm looking at putting together a class action lawsuit with several other customers having the same issue. We are fed up with the inaction and falsely advertised towing package as we are unable to safely tow anything with their trucks.

1) Wiring harness to the wireless charging pad on the center console that is wired through the door hinge. Shorts out when opening or closing center console. 2) Caused a fire that led to smoke and melted components inside center console hinge. Caused smoke and awful plastic burning smell while my kids and I were parked. I had just started the vehicle. My two kids and I had to jump and run from the vehicle. 3) No, but by many forums that dealers and mechanics are aware of this issue and charges you hundreds to fix it when it is MANUFACTURE ERROR. 4) This vehicle has been inspected many times. By all the other inspection laws Missouri has in place. How has it gotten passed many times with this known issue? 5)NO! This put mine and my kids life at risk. It is a known and wide issue yet no one takes this seriously. As it just affected me and my two children, I hope this is taken seriously. Hold manufactures responsible and dealers for selling vehicles with these known issues. Protect people.

The vehicle will not go into reverse. The vehicle shifted into neutral while driving 30 mph in traffic and then shifted back to gear aggressively. No fault codes or check engine lights are displayed.