GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 GMC ACADIA- Chaska, MN
I am having trouble with my 2019 GMC Acadia. I keep getting a message that says shift to park. How many I get this repaired at no charge?
Source: NHTSA WEB SITE -
2018 GMC SIERRA 1500- Prescott, AZ
Like many of the 2014 and 2015 models, my vehicle has experienced the exact same failure in the radiator due to the thermostat over cycling. There is already a TSB for those models, yet GM changed nothing in the subsequent models and the problem persists.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 3500- Felton , DE
Vehicle will not start due to known GM issues. This failure left my family stranded in cold dark unsafe area once already. If we were in the flow of traffic or had to leave an area immediately we would have been unable too. Known GM issue, engine fault code P12A6 fault code. Bulletin: PIP5719A discusses this issue. I am being told by the dealer there is a newer bulletin which advises ECM update. GM dealer is stating ECM software upgrade is required to resolve at owners expense. Owner is responsible for diagnostic fee in addition to repair costs. If the issue is not resolved vehicle may continue to experience starting failure and or other electrical problems. The night the vehicle left us stranded instrumentation was erratic and not reading properly on the instrument cluster. Very unsafe and GM should reach out to customers to inform them a software update is needed and it should not be at the expense to the consumer if the consumer is out of the bumper to bumper warranty.
Source: NHTSA WEB SITE -
2021 GMC ACADIA- Alexandria, LA
The fabric on my headliner/ceiling is coming unglued or the clips are not holding it. It is a danger to my driving the car as it is continually loosening; which could potentially fall while I am driving the car. It is making an irritating squeaking noise which distracts my concentration from driving carefully. I took the car to Walker GMC in Alexandria, Louisiana. The mechanic and the service advisor both told me GMC has issued an instruction form on how to fix this problem as GMC has had complaints with this happening to the Acadias. I contacted GMC customer service. They will not let me know if they will cover the cost of the repair until I get an estimate. Walker is wanting to charge approximately $188 for the estimate. Since this is a safety issue, I am reporting this problem to your agency so that others may be protected and GMC will take care of this problem.
Source: NHTSA WEB SITE -
2017 GMC TERRAIN- Georgetown, KY
The air bags will show that they are shut off while we are driving down the road with my wife sitting in the seat and they will also does it if we are just sitting in the drive way. Also they had a recall in the older models of this car for the pvc valve getting clogged and building pressure and causing the lower seal to bust and that happed to my car but they never gave a low oil light when it happed. All that happed was my wife was driving and the lower engine power came on while she was driving in traffic causing her to freak out and feel unsafe with my kids in the car as well. I contacted them about and they said there is no recall for the car at all about it. They clearly still had the same issues in my car because the pvc valve was clogged and then now I’m loosing all of the oil from my motor. When I went to out oil in it after work I had to add 4.5 quarts of oil to it and it only holds 5 quarts. It still never had a low oil light when I went to start it to get it to level ground so I could check it. Clearly this is a safety issue and I don’t want it to happen to someone while they are on the Interstate during heavy traffic and potentially cause an accident.
Source: NHTSA WEB SITE -
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2017 GMC SIERRA 1500- Petersburg, MI
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle experienced severe transmission shudder and was vibrating while driving up inclines. The vehicle was taken to the local dealer who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 80,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 GMC ACADIA- Wisconsin Rapids, WI
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 GMC YUKON- Booneville, MS
Air intake stayed on after shutting vehicle off and locked. It seemed it was in auto start mode from the key fob. Now it is hesitating to go and struggling to switch gears. Local mechanic is unable to pinpoint issue. Will bring to GMC dealership next. The rear camera intermittently works. If you open and close it sometimes it will fix it. USB ports intermittently work. Both taillights had to be replaced due to intermittently going out. Both front heated seats only work on top.
Source: NHTSA WEB SITE -
2015 GMC ACADIA- Croton-On-Hudson, NY
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC CANYON- Mineral Ridge, OH
The contact owns a 2023 GMC Canyon. The contact stated while driving at approximately 35 MPH and following a slight bend in the roadway to the left, the Forward Collision Avoidance system detected the oncoming traffic in the opposite lane and made an emergency stop. The contact stated that the failure had become a recurring failure. The contact turned off the Forward Collision Avoidance feature. The contact had taken the vehicle to a local dealer who was unable to locate a malfunction or failure in the system. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 13,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE