2022 GRAND DESIGN IMAGINE Complaints

I have received mail from the manufacturer, Grand Design, stating my RV is subject to NHTSA Recall No. 22V-308. They provided details to indicate my RV may have a cracked fitting in it's propane gas distribution system. A physical inspection must be performed, and the fitting must be replaced if it has a crack. Obviously, this is troubling because it represents a danger of fire, explosion, or both, in other words life threatening. I have moved 1,200 miles from where I lived when I purchased this RV, so returning to the franchised dealer who sold me the RV isn't an option. I have contacted Grand Design for assistance. They state they cannot help me. Their franchised dealers here in Colorado, where I live now, only accept warranty or recall service requests from people who purchased their RV at the dealership. After calling their dealers here, I informed Grand Design of that, and they said they cannot help by compelling their dealers to do the recall inspection and/or repair. Grand Design does have a mobile service repair team, but they refused to schedule me via that service. They told me on the phone that it is up to me to find somebody who is willing to do the inspection, is qualified to do it, and that I must pay for if I want this safety recall inspection and/or repair to be performed. This doesn't seem right. Can a manufacturer legally put me in this position? If not, what can I do to compel them to correct my vehicle? Can I compel them to buy it back from me f they can't/won't fix it? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Both trailer hitch safety chains have been severed/cut where they attach to the trailer's safety chain mounting loop. This is due to contact with the tow vehicle's ball/hitch on tight turns. At the trailer dealer's advice, I contacted Grand Design's customer service to obtain a case# (181049) and guidance for a warranty repair. Instead, they claim I was sold the wrong trailer hitch and that they are not responsible. After researching online trailer owner groups, I have found many instances of this same problem occurring. It's obviously a safety problem and since the hitch in question is a very popular brand, I feel that there needs to be safety recall to avoid potential accidents.