2012 HONDA ACCORD Complaints

TWICE IN THE LAST FEW MONTHS MY CAR'S ENGINE WOULD NOT TURN OVER WHEN I TURNED THE KEY TO THE START POSITION. IT ONLY MADE A BUZZING SOUND. I RETURNED THE KEY TO THE RESTING POSITION AND TRIED AGAIN. BOTH TIMES IT STARTED. I TOOK IT TO THE HONDA DEALER TO HAVE IT SERVICED. THE TECHNICIAN TOLD ME THIS WAS NORMAL. (NO. IT'S NORMAL FOR A CAR TO START WHEN YOU TURN THE KEY.) HE GAVE ME A COPY OF A HONDA "SERVICE NEWS ARTICLE" DATED "OCTOBER 2001" ENTITLED "STARTER RELAY BUZZES." IT READS, "IF YOU TURN THE IGNITION SWITCH VERY SLOWLY TO START THE ENGINE, ALL HONDA MODELS EXCEPT PASSPORT HAVE THIS LITTLE QUIRK: THE STARTER RELAY BUZZES. IF YOUR CUSTOMER COMPLAINS ABOUT IT, DON'T SPEND YOUR TIME TRYING TO FIX IT; THERE'S REALLY NOTHING WRONG. JUST TELL YOUR CUSTOMER TO TURN THE IGNITION SWITCH A LITTLE FASTER, AND THE RELAY WON'T BUZZ." *TR

MY COMPLAINT IS ABOUT SAFETY NEGLIGENCE, ON THE CORPORATE SITE FOR HONDA AND I QUOTE STATES ?YOUR SAFETY IS OUR PRIORITY?. I TOOK MY CAR TO GET CHECKED FOR A KNOCKING NOISE AND WAS TOLD BALL JOINTS RECOMMENDED TO BE REPLACED. I ASKED IF IT WAS SAFE TO DRIVE AND WAS TOLD YES BY SERVICE ADVISOR. AFTER BEING CHARGE FOR APPARENTLY TIGHTEN RODS. APPARENTLY THE CERTIFIED TECHNICIANS NEGLECT SAFETY OF THE CUSTOMER AND ALSO HAVE ATTITUDES TOWARDS CUSTOMERS WAS TOLD THIS WHEN BROUGHT CAR IN AND I QUOTE ?SO YOU KNOW MORE THAN THE HONDA ENGINEERS?. THE FRONT LEFT WHEEL OF MY CAR CAME OFF (WHERE THE NOISE WAS COMING FROM) AFTER TAKING IT TO THE DEALER AND BEING CHARGED FOR TIGHTEN RODS. NOW DEALER IS BLAMING ME FOR THE WHEEL COMING OF WHEN I WAS TOLD THAT THE CAR WAS SAFE TO DRIVE. MY COMPLAINT RESOLUTION SHOULD BE HONDA TECHS/DEALER SHOULD BE HELD LIABLE FOR THEIR SAFETY NEGLECT AND SHOULD REPAIR THE DAMAGES THAT HAVE COST ME TO MY VEHICLE WHICH I HAVE WORK HARD FOR. *TR

TL* THE CONTACT OWNS A 2012 HONDA ACCORD. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED AS A RESULT, THE VEHICLE CRASHED INTO A TREE. ADDITIONALLY THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL TO REVERSE, HE NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK TO THE FLOOR BOARD. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED AND ADVISED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 9,800.

I TOOK MY 2012 HONDA ACCORD VEHICLE TO BE SERVICED AT A LOCAL DEALERSHIP. THE VEHICLE IS A LEASED VEHICLE WITH 10 MONTHS LEFT ON THE LEASE AND IS STILL UNDER THE 36,000 MILE WARRANTY. THE DEALERSHIP TOLD ME MY AC CONDENSER WAS BROKEN AND IT WAS $710 TO FIX AND IS NOT COVERED BY WARRANTY. THEY SAID IT WASN'T COVERED BECAUSE A ROCK FLEW UP AND HIT THE CONDENSER, WHICH DOES NOT MAKE IT COVERED UNDER WARRANTY. I FEEL AS THOUGH THIS IS A DESIGN/MANUFACTURE AND FUNDAMENTAL FLAW IN THE VEHICLE AS IF I GET THIS FIXED, IT COULD VERY WELL HAPPEN AGAIN TOMORROW WITH WHERE THE CONDENSER IS AND HAS LIMITED PROTECTION FROM THE ROAD AND DEBRIS FLYING INTO IT. I FEEL AS IF THIS SHOULD BE COVERED UNDER WARRANTY AND FEEL THAT THERE SHOULD BE VERBIAGE IN THE CONTRACT WHEN I BOUGHT THIS CAR THAT THERE IS SIGNIFICANT CHANCE THIS SITUATION COULD HAPPEN. MINIMALLY, THERE SHOULD BE A SMALL PROTECTIVE SHIELD TO PROTECT THE CONDENSER FROM THIS HAPPENING. AS A CONSUMER, I DON'T FEEL MY RIGHTS ARE PROTECTED AND FEEL THAT HONDA SHOULD TAKE RESPONSIBILITY TO F IX THE CAR. AFTER A CONSIDERABLE AMOUNT OF RESEARCH I HAVE FOUND OUT THAT THERE HAVE BEEN A LOT OF SIMILAR CASES THROUGHOUT THE UNITED STATES. I WAS HOPING TO HAVE THE US DOT LOOK INTO THIS FURTHER FOR PERHAPS A RECALL OR A PUT A NOTICE OUT FOR CONSUMERS. *TR

I PURCHASED VEHICLE FROM USED CAR DEALERSHIP, OF COURSE NOTHING WAS SAID ABOUT THE WATER PROBLEM. IT MAKES A MILDEW SMELL IN CAR, BECAUSE AS IT RAINS, THE RAIN PORES INTO DRIVER SIDE WINDOW, EVEN WITH IT OPEN ONLY AN INCH. MY BRAND NEW CAR STINKS, AND I'M WET GOING INTO WORK. PLEASE HELP. *TR

I WAS ON THE STREET, APPROACHING A RED LIGHT. ALL OF A SUDDEN THE ENGINE STARTED TO SPEED UP. THE CAR DID NOT JUMP FORWARD. I IMMEDIATELY PRESSED ON THE BRAKE, PUT THE CAR INTO PARK, AND SHUT THE ENGINE. LUCKILY THERE WERE NO CARS IN BACK OF ME. I STARTED THE CAR AGAIN. EVERYTHING SEEMED NORMAL. TWO DAYS AGO, ON MARCH 22, I WAS PARKING THE CAR ON THE STREET BETWEEN TWO OTHER CARS. I WAS IN EITHER D OR R, WHEN THE VEHICLE STARTED TO RACE AGAIN. I FOLLOWED THE SAME PROCEDURE AS BEFORE, AND SHUT THE ENGINE. THE FIRST TIME THIS HAPPENED, I TOOK THE CAR TO A HONDA DEALER. IT WAS CLAIMED THEY DROVE THE CAR AND EVERYTHING SEEMED FINE. SEVERAL WEEKS AGO AS NORMAL MAINTENANCE, I HAD THE TRANSMISSION FLUID CHANGED AT THE HONDA DEALER. THIS SEEMS TO BE A VERY DANGEROUS SITUATION. PLEASE INVESTIGATE. *TR

THE BRAKE HAS FAILED FOUR TIMES STARTING AT ABOUT 22 MONTH OLD. WHEN THE BRAKE PEDAL WAS PRESSED DOWN, THE WHEELS KEPT RUNNING. FIRST TIME, I WAS EXITING FROM HIGHWAY. THE ROAD WAS SLIGHTLY SLIPPERY. THE BRAKE WORKED FINE INITIALLY BUT STOPPED WORKING IN THE MIDDLE OF THE CURVE. THE CAR ZIGZAGGED FOR THREE TIMES BEFORE REACHING THE STRAIGHT ROAD. THE SECOND TIME WAS ON DECEMBER 14, 2012 AFTER SNOWING FOR ABOUT 20 MINUTES. AS I WAS SWITCHING TO THE LEFT TURN LANE, THE TRAFFIC LIGHT TURNED YELLOW, THE BRAKE WORKED INITIALLY SO I WAS ABLE TO SLOW DOWN. HOWEVER, AS I WAS APPROACHING THE CAR IN FRONT OF ME, THE BRAKE FAILED AGAIN AND THE CAR CONTINUE TO CRUISE FORWARD EVEN THOUGH I WAS APPLYING THE BRAKES FIRMLY. AT THE END, I HAD TO TURN THE CAR TOWARDS CURB ON MY LEFT SIDE AND THE IMPACT OF HITTING THE CURB FINALLY STOPPED THE CAR. I TOOK MY CAR BACK TO THE DEALER FOR REPAIRS ON THE SAME DAY. THE DEALER CHECKED THE BAKE AND DIDN'T FIND ANY PROBLEM. THE PROBLEM OCCURRED AGAIN TWICE IN THE MORNING OF FEBRUARY 26, 2014 WHEN MY HUSBAND WAS DRIVING MY SON TO MIDDLE SCHOOL ON SLIPPERY ROAD. THE FIRST TIME, THERE WAS A SLIGHT TURN TO THE LEFT AND A SMALL DOWNWARD SLOPE, AND APPLYING THE BRAKES COULD NOT STOP THE CAR EVEN THOUGH THE CAR WAS MOVING AT AROUND 10 MPH. THE SECOND TIME WAS NEAR AN ELEMENTARY SCHOOL. WHEN HE WANTED TO STOP AT A STOP SIGN, ON A STRAIGHT ROAD WITHOUT AN INCLINE, THE CAR PULSATED (ASSUMING ABS STARTED) BUT DID NOT STOP AND DID NOT EVEN SLOW DOWN. I TOOK THE CAR BACK TO THE DEALER AGAIN. HOWEVER, THEY WERE NOT ABLE TO IDENTIFY AND FIX THE PROBLEM. *TR

I BEGAN TO HEAR AN INTERMITTENT SCRAPING, RUBBING NOISE IN THE BACK OF THE CAR. I TOOK IT IN TO THE DEALER WHERE I BOUGHT THE CAR AND THEY TOLD ME I NEEDED REAR BRAKE PADS ONLY AND THE FRONT BRAKES WERE FINE, NO PROBLEM'. SOON AFTER, I HAD NECESSITY TO BRAKE SUDDENLY ON THE FREEWAY AND I DISCOVERED THAT THE FRONT END SHOOK VIOLENTLY WHEN BRAKING AT 55-60 MPH! I FELT A DREAD TO TELL THE DEALER DUE TO PREVIOUS ISSUES WITH THEM. I FINALLY TOOK IT BACK AND WAS TOLD THAT NOW THE FRONT BRAKES WERE WARPED AND NEEDED THE 'ROTORS TURNED! AT A COST OF $300.00+ TO ME. I COMPLAINED THAT THIS CAR IS STILL UNDER EXTENDED WARRANTY AND DID NOT HAVE ENOUGH MILEAGE FOR SUCH DRASTIC MEASURES OF TURNING THE ROTORS. I RECEIVED A VAGUE ESTIMATE WHICH OFFERED TO REPAIR AT NO CHARGE TO CUSTOMER. WHY CAN'T HONDA REPLACE THESE ROTORS AND NOT JUST TURN THEM? I AM STILL PAYING FOR THIS CAR AND CERTAINLY NEVER ANTICIPATED SUCH A MESS AS THIS WHEN IT IS STILL NEW! IS THERE SOME PROBLEM WITH THESE ROTORS AS YET UNDISCLOSED BY HONDA? I DID MONTHS OF RESEARCH AND TEST DRIVING AND LOOKING FOR MY FIRST BRAND NEW CAR. I EXPECT MORE FROM HONDA AND THIS IS VERY DISAPPOINTING! HONESTLY, I THOUGHT I WOULD HAVE THIS CAR FOR MANY YEARS TO COME AND NOW I FIND MYSELF WONDERING WHY I BOUGHT A NEW CAR IN THE FIRST PLACE. THIS IS NOT A GOOD START! PLEASE PROVIDE SOME ANSWERS FOR ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WINDOW ON THE DRIVER SIDE IS WOBBLING, AND CAUSING EXCESSIVE, ANNOYING NOISE. IT'S GETTING WORST WITH TIME.

WINDSHIELD CRACKS FROM LEFT END CORNER OF DRIVER SIDE UNDER COLD WEATHER WITHOUT ANY FORCE FROM OUTSIDE. *TR