2011 HONDA CIVIC Complaints

CORRECTION ACTION REQUIRED ON AIRBAG STATUS. THE AIRBAGS WERE FIXED LAST YEAR NOVEMBER 2ND, 2019 AT HONDA ROUSH DEALERSHIP IN WESTERVILLE, OHIO PLEASE CONTACT HONDA ROUSH FOR DETAILS

AT APPROXIMATELY 35 TO 40 MPH WHEN APPLYING THE BRAKES LATELY DUE TO TRAFFIC SLOWING DOWN IN FRONT I HAD ABSOLUTELY NO BRAKE PEDAL AT ALL. THE PEDAL WENT IMMEDIATELY DOWN TO THE FLOOR AND THE VEHICLE HAD FAILED TO SLOW OR STOP. TO AVOID ACCIDENT I VEERED TO THE DIRT SHOULDER AND BEGIN TO SPIN OUT OF CONTROL ENDING UP BACK ON THE ROAD AND CRASHING INTO ANOTHER VEHICLE. THE SEATBELTS HAD FAILED TO LOCK AS IF THE BRAKE PEDAL WAS NEVER DEPRESSED AND IT APPEARED THAT AS SOON AS THE TIRES HIT THE DIRT SHOULDER THE VEHICLE GAIN SPEED. IN ADDITION AIRBAGS WERE NEVER DEFLATED.

THE SUN VISOR FOR THE CAR HAS BEEN REPLACED EVERY YEAR SINCE PURCHASING THE VEHICLE, AS IT MELTS OFF IN THE SUMMER HEAT. THE VISOR WILL HANG AND BLOCK VISIBILITY FOR THE DRIVER CAUSING HAZARDOUS CONDITIONS. AFTER 7 REPLACEMENTS, THE VISOR HAS SINCE BEEN REMOVED. I AM UNABLE TO DRIVE DURING SUNRISE OR SUNSET. I WILL LIKELY HAVE TO GET RID OF THIS VEHICLE FOR THIS REASON, AS I CANNOT SAFELY DRIVE IT FOR A LARGE PORTION OF THE DAY.

TL* THE CONTACT OWNED A 2011 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS SMOKE COMING FROM THE PASSENGER'S SIDE A/C VENTS. ADDITIONALLY, THERE WAS A LOUD POPPING SOUND ALSO COMING FROM THE PASSENGER'S SIDE FRONT A/C VENT. THE VEHICLE WAS PULLED OFF THE ROADWAY AND CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE PASSENGER IN THE FRONT SEAT SUSTAINED A MINOR BURN TO HER RIGHT LEG. MEDICAL ATTENTION WAS NOT SOUGHT. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IAA TOWING FACILITY IN FREDERICKSBURG, VIRGINIA. NEITHER THE LOCAL HONDA DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *BF *TR

AIR CONDITION COMPRESSOR RELAY STUCK AT 75K MILES. COMPRESSOR NOT ENGAGING AT 83K MILES. WINDSHIELD GASKET/TRIM BEGAN DETERIORATING ABOUT THE SAME TIME.

TAKATA RECALL: 1/26/19 HAD A MVA WHERE FORD FUSION PULLED OUT IN FRONT OF ME. I TBONED HIM AROUND 20-30MPH, MY AIR BAGS DID NOT DEPLOY AND SEAT BELTS LOCKED ALL THE WAY OUT. I HIT STEERING WHEEL AND WOUND UP WITH STERNAL FRACTURE WHICH IS NOW A NONUNION FRACTURE. I HAD TAKEN CAR INTO HONDA DEALER TO HAVE RECALL FIXED WHICH THEY SAID THEY DID ( I HAVE RECEIPTS) BUT THEY OBVIOUSLY DIDN'T. HONDA RECALL 16-048

THE AIR CONDITIONING COMPRESSOR HAS BEEN CHANGED ONCE BEFORE. IT IS AGAIN GIVING PROBLEMS AND IS ONLY PRODUCING MILDLY COLD AIR. MY MECHANIC HAS INFORMED ME THAT I NEED TO CHANGE THE COMPRESSOR AGAIN. THAT WOULD BE #3!

CAR LOST CONTROL ON THE ROAD AND MOVED OUTSIDE OF THE ROAD WHEN THE SIDE AIR BAGS GOT DEPLOYED. WHEN THEY GOT DEPLOYED THE AIR BAGS DID NOT INFLATE. THIS HAS CAUSED THE HEAD TO BE HIT ON THE WINDOWS OF THE CAR PRETTY HARD. HOW COULD IT HAPPEN THAT THE AIR BAGS GOD DEPLOYED BUT NO AIR GOT INFLATED INTO THE AIRBAGS. THEY JUST FELL AS IF A CLOTH \ CURTAIN WAS COMING OUT WITHOUT INFLATING. ATTACHED PICTURES SHOULD GIVE YOU AN IDEA.

TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE DRIVING 20 MPH OVER A POTHOLE, THE AIR BAGS DEPLOYED AND THE WINDSHIELD FRACTURED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 194,000.

FOR THE PAST YEAR I HAVE BEEN CALLING HONDA OF NORTH AMERICA REGARDING MY DASH FLICKERING OUT WHERE I CAN NOT SEE HOW FAST I AM DRIVING, MY ENGINE TEMPERATURE AND HOW MUCH FUEL IS LEFT IN MY CAR. ON OCTOBER 22, 2018 I FINALLY GOT IN TOUCH WITH SOMEONE AT HONDA IN THE PRESIDENT'S OFFICE WHO SAID THIS IS A SAFETY ISSUE THEY WOULD ADDRESS THE ISSUE. THEY TRANSFERRED ME TO AN AGENT WHO WAS CREATED A TICKET FOR MY COMPLAINT. THE TICKET NUMBER IS [XXX]. THEY SAID SOMEONE WOULD CONTACT ME AND THAT DIDN'T HAPPEN. WHEN I CALLED BACK IN ON TUESDAY OCTOBER 23, 2018 THEN TOLD ME THAT THEY DON'T WANT ADDRESS THIS ISSUE UNLESS I PAY FOR A HONDA DEALERSHIP TO RUN DIAGNOSTICS ON MY CAR AND I PAY FOR IT OUT OF POCKET. FOR THE DIAGNOSTICS. I KNOW I AM NOT THE ORIGINAL OWNER OF MY HONDA BUT IF HONDA ADMITTED TO ME THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED, I FEEL HONDA SHOULD ADDRESS THIS ISSUE AT NO CHARGE TO ME. PLEASE CONTACT ME BACK AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR