2009 HONDA CIVIC Complaints

TAKATA RECALL. MY COMPLAIN IS THE HONDA MANAGER 'JOSE DOMINGUEZ ' IS NOT HANDLING THINGS PROFESSIONALLY. I MADE A APPOINTMENT WITH A HONDA REPRESENTATIVE BECAUSE I HAVE A RECALL ON MY 2009 HONDA CIVIC. I MADE THE APPOINTMENT WITH HER AND SHE TOLD ME SHE'D BE ABLE TO GET ME A CAR TO USE BECAUSE A SHUTTLE WOULDN'T WORK. I SHOW UP ON MY APPOINTMENT DATE MARCH 12 AT 7:30. THEY TOLD ME THEY COULDN'T GIVE ME A CAR AS I WAS UNDER 21. I UNDERSTAND THAT BUT NO ONE COMMUNICATED WITH ME THAT YOU HAD TO BE AT LEAST 21 YEARS OF AGE. SO I WAS VERY UPSET AS I HAD TO WAKE UP EARLY WHEN IT COULD'VE BEEN AVOIDED IF I GOT ASKED THE RIGHT QUESTIONS. SECOND COMPLAINT, JAMES DOMINGUEZ (SANTA FE HONDA MANAGER) WANTS ME TO COME WHEN I'M WORKING TO BRING IN MY CAR BUT I CANNOT DO THAT BECAUSE I HAVE TO STAY ON THE JOB SITE. I EXPLAINED THAT TO HIM. HE SAYS, 'THAT'S YOUR FAULT BECAUSE YOU DON'T HAVE TIME TO BRING IT IN'. I ONLY HAVE SUNDAYS AVAILABLE, WHICH I TOLD HIM, BUT HE SAID HE CAN'T ACCOMMODATE ME. SO I DON'T KNOW WHAT TO DO ABOUT THIS AIR BAG RECALL BECAUSE I DON'T HAVE TIME TO TAKE IT IN.

TAKATA RECALL. BUEN DA ESTIMADOS, QUIERO SABER SI A MI AUTO LE CORRESPONDE EL CAMBIO DE LAS BOLSAS DE AIRE TAKATA, YA QUE NO LOGRO COMUNICARME CON LA CONCECIONARIA CABALLITO AUTOMOTORES. HE ENVIADO UN MAIL CON LA CONSULTA TAMBIEN A ELLOS POR QUE ME ENTERE POR LOS MEDIOS DE COMUNICACIN EN EL DA DE AYER 20/02/2018. LUEGO DE TRANSCURRIDOS 9 AOS.

"TAKATA RECALL" WHILE DEALER HAS TOLD ME AIR BAG WAS COMPLETED, IT WAS SOLD TO ME WITH AN OPEN ENTRY OR QUESTIONABLE COMPLETION. UPON DRIVING THE CAR I FOUND IT FELT SHAKY & WAS TOLD THEY WOULD FIX ANY PROBLEMS HOWEVER NOW THAT I HAVE TAKEN IT IN TWICE AND IT HAS STAYED THERE OVER A WEEK, AND THEN TAKEN HOME (WITHOUT MY APPROVAL) BY SERVICE MANAGER, WHEN I STILL COMPLAINED THAT IT DOESN'T FEEL SO STABLE AND MAYBE WE SHOULD CALL OFF THE DEAL OR TRADE FOR ANOTHER CAR, I WAS TOLD.."DEAL IS DONE, THE CAR IS YOURS, WE'VE SPENT $$ TO FIX THINGS". MY RESPONSE WAS "WHATEVER ITEMS DONE WERE ITEMS THAT SHOULD HAVE BEEN DONE PRE-SALE AND WERE AGREED TO BE DONE". THE AXLE ENDED UP BEING BAD AND SOMETHING STILL FEELS LIKE THE CAR STAGGERS HOWEVER I GOT TIRED OF COMPLAINING. I'M NOT ENTIRELY SURE THAT I'M DRIVING A SAFE CAR AND THAT IT WAS NOT IN AN ACCIDENT. NOT SURE WHAT TO DO AS NOW I OWE A LOAN & HAVE BEEN DRIVING CAR. MY MAIN CONCERN HAS ALWAYS BEEN SAFETY. I BROUGHT ALL THIS TO THE TABLE PRE PURCHASE. I BROUGHT CAR IN AGAIN BECAUSE IT WAS SHAKY, STRUGGLING & STAGGERING TO GO UP HILL, WOULD NOT PROPERLY ACCELERATE, AND WAS HAVING A BURNT SMELL. WHAT THEY FOUND WAS BAD AXLE AND SOMETHING WITH ROTOR (WHICH WAS NOT CAUGHT ON FIRST TIME I BROUGHT IN THAT IT SPENT A WEEK THERE). CAR FAX DID NOT INDICATE ACCIDENT BUT DRIVABILITY SEEMS QUESTIONABLE. I BOUGHT CAR 12/31/17, BROUGHT BACK IN FIRST WEEK TO COMPLETE THE OPEN ITEMS (ONE BEING THE AIR BAG ISSUE) I BROUGHT ALL CONCERNS UP PRE-PURCHASE W/AGREEMENT THEY WOULD TAKE CARE OF ALL. I BROUGHT IT IN & IT REMAINED ABOUT A WEEK. PICKED UP 01/13/18. HAD TO BRING IN AGAIN 01/30/18 DUE TO STAGGERING & BURNT SMELL. PICKED UP 2/02/18 & WHEN I BROUGHT UP THAT I THINK WE SHOULD JUST TRADE CAR AS I FELT MAYBE I GOT BURNED, THEY SAID: CAR IS YOURS, YOU BOUGHT IT (IN A NUTSHELL). I HAVE ALL EMAILS OF CONCERNS BROUGHT UP. JUST WANT TO BE SURE.

THIS CAR WAS INVOLVED IN A ONE CAR ACCIDENT SEVERE ENOUGH TO DEPLOY AIRBAGS AND NONE OF THE AIRBAGS DEPLOYED. THE CAR WITH ONLY A DRIVER ON BOARD WAS TRAVELING 65 MPH ON A HIGHWAY WHEN IT CROSSED THE CENTER LINE AND THEN WAS SWERVED TO MISS AN ONCOMING CAR. CONTROL WAS LOST AND THE CAR HIT THE DITCH AT AN ANGLE AND FLIPPED SIDEWAYS 360* LANDING BACK ON THE WHEELS. THE CAR WAS SERVICED LAST JULY FOR THE AIRBAG RECALL AT BOB HOWARD HONDA IN OKLAHOMA CITY, OK. THERE WAS A POLICE REPORT FILED BY OKLAHOMA HIGHWAY PATROL IN COMANCHE COUNTY. THE HIGHWAY PATROLMAN SAID THAT THERE WAS NO DOUBT THAT THE SIDE CURTAIN AND STEERING WHEEL AIRBAGS SHOULD HAVE DEPLOYED DURING THIS ACCIDENT. THIS CAR WAS VERY WELL MAINTAINED BY MYSELF AND WAS REGULARLY SERVICED.

THE PAINT ON THE CAR IS FADING AWAY AND I HAVE NO CLUE WHY. I WANTED TO KNOW IF IT WOULD BE FREE TO REPAINT THE CAR.

I KEEP GETTING THE LIGHT OF "SIDE AIR BAG OFF" ON MY DASH COME ON AND OFF. IT HAS BEEN DOING FOR ABOUT 1YR.

ALLERGY STARTED OCCUR ON MY BODY , WENT TO THE DOCTOR AND HE SAID THAT THIS ALLERGY IS CAUSE BY A CHEMICAL OCCUR IN MY CAR.

WHILE DRIVING AT HIGHWAY SPEED (~65-70MPH), THE MOLDING/SEAL ON THE PASSENGER SIDE OF THE WINDSHIELD CAME LOOSE, AND BEFORE I COULD GET TO A SAFE PLACE TO PULL OVER, IT BROKE FREE. WHILE IT WAS ATTACHED, IT WAS BANGING INTO THE ROOF OF THE CAR AND AGAINST THE REAR PASSENGER-SIDE WINDOW. IT WAS HITTING THE WINDOW WITH ENOUGH FORCE THAT I FEARED IT WOULD CRACK THE GLASS. ADDITIONALLY, THAT IT BROKE FREE AND FELL OFF CREATED A SAFETY HAZARD FOR OTHER VEHICLES NEAR ME. IN THE ATTACHED PHOTO, IT SHOWS THE SPACE WHERE THE SEAL CAME LOOSE BETWEEN THE EDGE OF THE GLASS, AND THE FRAME AT THE TOP.

TAKATA RECALL WAS REPAIRED 2017. PAINT PEELING MORE THAN HONDA RECALL AREAS. HONDA REFUSES TO REPAINT. 8/2017 9/2017 IN MOTION : DRIVER SIDE SUN VISOR IS BROKEN AND DROPS DOWN AND BLOCKS MY VIEW OUT OF THE FRONT WINDOW. I CAN NOT AFFORD TO REPLACE.

THE SRS LIGHT INTERMITTENTLY COMES ON DISPLAY ON THE DASHBOARD. HONDA DEALERSHIP RAN A DIAGNOSTIC TEST TWICE AND DETERMINED IT WAS A FAULTY CABLE REEL. THE CAR HAS NEVER BEEN IN A MAJOR ACCIDENT AND HAS NEVER HAD AN AIRBAG DEPLOYED. HONDA EXPLAINED THAT THE CABLE REEL IS A "BAD PART", AND QUOTED REPAIR ESTIMATES AT 700 DOLLARS FOR PART AND SERVICE. HONDA WARNED THAT THERE IS A 50 PERCENT CHANCE THAT THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN AUTOMOBILE ACCIDENT. HONDA COMPANY REFUSES TO COVER THE COST AND SERVICE OF REPLACING THE CABLE REEL DUE TO EXPIRED WARRANTY FOR AIRBAG PARTS (2-YEAR WARRANTY). AFTER MUCH RESEARCH, IT APPEARS THAT MANY HONDA AUTOMOBILES (ESPECIALLY HONDA CIVICS MANUFACTURED AROUND 2009) ARE HAVING THE SAME ISSUE. THIS IS A CRITICAL SAFETY ISSUE AND LIABILITY FOR THE COMPANY TO SELL CARS AND ADVERTISE THEIR PRODUCTS AS DURABLE, WHEN IN FACT SAFETY FEATURES BECOME FAULTY AFTER A FEW YEARS. IT IS CONCERNING THAT HONDA IS SELLING AND MARKETING PRODUCTS WITH COMPROMISED SAFETY SYSTEMS THAT BECOME DEFECTIVE AFTER A COUPLE YEARS OF USE. I HAVE FILED A COMPLAINT THROUGH HONDA, AND I WOULD LIKE TO HAVE THE ISSUE INVESTIGATED BY NHTSA.