2011 HONDA CIVIC Complaints

TAKATA RECALL I RECEIVED MY SAFETY RECALL LETTER IN JULY WHICH STATED I PARTS WOULD BE AVAILABLE LATE SUMMER/FALL. WE PROCEEDED IN NOT ALLOWING SOMEONE IN OUR PASSENGER SIDE OF OUR CAR. WE CALLED ABOUT THE RECALL AND WERE TOLD THE PARTS WERE NOT IN. WE CALLED AGAIN AND WHERE TOLD NOONE HAD PUT OUR NAME DOWN FOR THEM TO ORDER THE PARTS. WE LEFT OUR NAME AND WE WERE TOLD THEY SHOULD BE IN IN A WEEK. WE CALLED BACK AND THE PARTS WERE NOT IN AND WERE TOLD THEY WOULD CALL AS SOON AS THEY GOT THEM. WE ARE NOW AT THE END OF OCTOBER AND AFTER SEVERAL CALLS WE HAVE NOT BEEN CALLED BACK OR RECEIVED ANY MORE INFORMATION. WE HAVE CALLED AGAIN AND SAME ANSWER NO PARTS. WE USE OUR VEHICLE TO TRANSPORT OUR CHILDREN TO SCHOOL. WE HAVE NOT EVEN BEEN OFFERED A FREE CAR RENTAL TO USE UNTIL THEY GET IT FIXED. THIS ISSUE STARTED IN JULY.

TAKATA RECALL - THE AIRBAGS DEPLOYED AFTER GOING OVER AN AREA OF ROAD CONSTRUCTION ON A CITY STREET. I WAS STOPPED AT A RED LIGHT, WENT OVER THE BUMPY ROAD CONSTRUCTION AREA FOR 10 FEET AND THE AIRBAGS DEPLOYED. THE CAR DID NOT LURCH FORWARD, WE WEREN'T HIT BY ANOTHER CAR AND WE DIDN'T HIT A CAR, BUT THE AIR BAGS DEPLOYED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WENT TO HONDA DEALER THIS WEEK. ASKED IF THERE WERE ANY RECALLS SINCE HAVING PROBLEMS WITH VISORS. HONDA SERVICE REP SAID NONE. FOUND YOUR WEBSITE MENTIONING RECALL WITH AIR BAGS THAT DIDN'T KNOW ABOUT, ALSO COMPLAINTS (NOT RECALL) WITH VISORS. BOTH SUN VISORS HAVE SEPARATED AT SEAMS, SAME PROBLEM AS MY 2006 CIVIC. UNFORTUNATELY BY THE TIME I HEARD ABOUT RECALL I HAD TRADED MY CAR IN. BUT IT'S THE SAME PROBLEM, THE VISOR WILL NOT STAY UP AND THIS IS A SAFETY HAZARD. THE HONDA SERVICE REP SAID NO RECALLS. HONDA DEALER WANTS ME TO PAY $63 PLUS TAX FOR A NEW DRIVER VISOR (FORGET REPLACING PASSENGER VISOR). IT SHOULD BE RECALLED SINCE IT'S THE SAME PROBLEM AS THE PAST CIVIC MODELS. NOW NEED TO PURSUE THEM ON AIR BAG RECALL SINCE I WASN'T AWARE OF THIS AND HE SAID THERE WERE NO RECALLS WHEN AT HONDA DEALER THIS WEEK. *TR

TPMS SENSORS NEED TO BE RESET BY DEALER AT $100 IN ORDER TO PUT SNOW TIRES ON THE CAR. BECAUSE OF THIS THOUSANDS OF AMERICANS INCLUDI? MYSELF FOREGO SNOW TIRES FOR ALL SEASONS. ANY TIME A NEW SET OF WHEELS WITH DIFFERENT SENSORS ARE PUT IN T HE CAR YOU MUST GO TO DEALERSHIP TO HAVE SYSTEM RESET.

TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON SEVERAL OCCASIONS, WHILE MY DAUGHTER WAS DRIVING AT NORMAL SPEED OF TRAFFIC ON THE HIGHWAY, AS WELL AS ON STREETS, THE CAR SIMPLY SHUTS OFF. THIS OCCURS REGARDLESS OF THE LEVEL OF FUEL, EVEN WHEN IT IS FULL. THE CAR HAS BEEN SERVICED AND MAINTAINED PER RECOMMENDATIONS BY HONDA. IT IS NOT A BATTERY ISSUE. AFTER A FEW MINUTES, THE CAR IS ABLE TO START AGAIN. IT IS VERY SCARY WHEN IT HAPPENS. MY DAUGHTER TOOK THE CAR TO A HONDA DEALERSHIP AND AT FIRST THEY DID NOT FIND ANYTHING WRONG SO THEY "RELEASED" IT BACK TO HER. UNFORTUNATELY, IT STALLED OUT AGAIN WHILE SHE DROVE IT SO SHE BROUGHT IT BACK TO THE DEALERSHIP. THEY HAVE SINCE BEEN ABLE TO REPLICATE THE "STALL OUT"THEMSELVES BUT HAVE NOT BEEN ABLE TO FIND THE CAUSE. THEY HAVE BEEN IN CONTACT WITH HONDA ENGINEERS TO INVESTIGATE, BUT IT IS UNCLEAR IF THEY HAVE RULED OUT A DEFECTIVE FUEL LEVEL SENSOR, IGNITION PROBLEM,OR ELECTRICAL PROBLEM OR OTHER ISSUE. THEY HAVE HAD THE CAR FOR THREE WEEKS.

TAKATA RECALL I WAS INFORMED BY MY FRIEND TO CHECK THE VIN OF MY CAR FOR A RECALL ON 6/24/16 BECAUSE HE RECEIVED A NOTICED ABOUT A RECALL ON CERTAIN MODELS OF HONDA VEHICLES. I SEARCHED MY VIN ON THE RICK CASE HONDA DAVIE WEBSITE AND FOUND OUT MY CAR WAS AFFECTED AND MADE AN APPOINTMENT TO GO IN ON 7/2/16 12 PM. WHEN I WENT IN TO THE DEALERSHIP FOR MY APPOINTMENT WITH ARNOLD FERNANDEZ, HE STATED THAT THEY DO NOT HAVE THE PARTS AND HAD TO ORDER IT BY EACH CAR'S VIN. HE TOLD ME HE ORDERED THE PART AND WHEN IT WAS READY SOMEONE FROM HONDA WOULD CALL ME AND HELP ME MAKE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO FIX IT. HE TOLD ME IT WOULD PROBABLY TAKE 2 WEEKS. LATE JULY I FINALLY RECEIVED A LETTER FROM HONDA INFORMING ME ABOUT THE RECALL. AT THIS TIME IT HAD BEEN 3 WEEKS SINCE THE PART WAS SUPPOSEDLY ORDERED, I CALLED HONDA'S CUSTOMER SERVICE TO SEE IF THE PART WAS IN YET AND THEY SAID IF I DIDN'T RECEIVE A CALL FROM THEM THEN ITS NOT IN YET. I ASKED THE CUSTOMER SERVICE REP TO CHECK TO MAKE SURE THE PART WAS ORDERED AND SHE SAID SHE COULD NOT CHECK AND I HAD TO WAIT FOR THE CALL. IT IS NOW 8/31/16, EXACTLY 60 DAYS FROM THE DAY I MADE MY FIRST APPOINTMENT WITH THEM ON 7/2/16. THIS ISSUE HAS NOT BEEN RESOLVED. I HAVE BEEN DRIVING IN A CAR FOR 60 DAYS THAT IS UNSAFE FOR ME AND MY FAMILY.