2010 HONDA CR-V Complaints

TAKATA RECALL -- NO REMEDY AVAILABLE FOR THIS RECALL 12 MONTHS (MARCH 2016) AFTER FIRST BEING ALERTED TO THE ISSUE.

TAKATA RECALL AIR BAGS RUPTURING IN CRASHES LIABLE TO CAUSE SERIOUS INJURY AND EVEN DEATH. NO CORRECTIVE ACTION TAKEN YET BY THE MANUFACTURER.

FOR THE PAST YEAR I HAVE BEEN CALLING THE WESTFIELD, MA HONDA DEALERSHIP TO SCHEDULE AND REPLACE MY DEFECTIVE AIR BAG. EACH OF THE CALLS I MADE WHERE IGNORED, I'M DRIVING A LOADED CAR WHICH MAY KILL ME. I WANT IT REPAIRED

I HAD TAKEN MY CAR TO MY LOCAL HONDA DEALERSHIP IN 2015 TO CHECK FOR OIL LEAK SINCE THE OIL LIGHT WOULD COME ON BETWEEN OIL CHANGES. THEY DID NOT FIND ANY LEAKS AND SAID THE CAR WAS WORKING AS NORMAL. I EXPERIENCED THE PROBLEM AGAIN IN 2016 2 MONTHS AFTER AN OIL CHANGE THE LIGHT CAME ON AGAIN. I GOGGLED IT AND FOUND THAT MY CAR WAS SUBJECT TO AN EXTENDED WARRANTY FOR THE ISSUE UNTIL 8 YEARS OR 125K MILES. I CONTACTED MY NEW DEALERSHIP AND TOOK MY CAR IN. MY ADVISOR STATED THAT AN OIL CONSUMPTION TEST WOULD NEED TO BE DONE WHICH CONSISTED OF AND OIL CHANGE AND BRINGING IT BACK IN 1000 MILES LATER TO SEE MORE THAN 1 QUART OF OIL HAD BEEN BURNED. SINCE I WOULD BE OVER THE EXTENDED WARRANTY PERIOD AT THE END OF THE TEST I CONTACTED HONDA DIRECTLY TO MAKE SURE IT WOULD BE COVERED. I SPOKE WITH REBECCA WHO ASSURED ME THAT SINCE I HAD STARTED THE TEST BEFORE THE WARRANTY PERIOD WAS OVER I WOULD BE FULLY COVERED. I TOOK THE CAR BACK AT 1000 MILES AND THAT SAID THERE WAS NO ISSUE. IN JAN 2017 MY OIL LIGHT CAME ON AGAIN. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY DISCOVERED IT WAS BURNING MORE OIL THAN 1 QUART PER 1000 MILES. MY CAR NOW HAD 127653 MILES. HONDA IS NOW REFUSING TO FIX THE ISSUE UNDER THE EXTENDED WARRANTY. I SPOKE WITH THE REPRESENTATIVE FROM AMERICAN HONDA CORP AND SHE STATED THAT EVEN THOUGH I WAS TOLD IT WOULD BE COVERED SINCE THE PROCESS WAS STARTED BEFORE THE EXTENDED WARRANTY EXPIRED THAT INFORMATION WAS NOT CORRECT AND SHE WOULD GIVE A COACHING TO THE REPRESENTATIVE THAT NOTED MY FILE.

TAKATA RECALL: HONDA IS DOING A POOR JOB OF NOTIFYING CUSTOMERS OF THEIR AIRBAG RECALL. I RECEIVED ONLY ONE LETTER WHEN THEIR AIRBAG PROBLEM WAS ANNOUNCED, BUT NO NOTIFICATIONS SINCE. I HAVE BEEN TRACKING THE RECALL STATUS ON THEIR WEBSITE USING MY VIN#, HOWEVER IT CONTINUES TO INDICATE "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. FRUSTRATED BY THIS SAFETY CONCERN, I FINALLY CALLED MY LOCAL HONDA DEALER FOR UPDATE AND THEY CASUALLY STATED THEY WOULD ORDER AN AIRBAG AND INSTALL IT IN TWO DAYS. WHAT?? WHY IS HONDA NOT NOTIFYING OWNERS THAT A FIX IS AVAILABLE? THIS IS OUTRAGEOUS AND IRRESPONSIBLE!

I WAS TURNING INTO A PARKING SPACE AT MY OFFICE, SPEED < 5MPH, APPLIED THE BRAKES TO MAKE THE TURN. THERE WERE CONSTRUCTION WORKERS AT THE SITE, SPEED BUMPS AND CHILDREN COMING AND GOING. I WAS VERY ATTENTIVE TO ALL THESE CIRCUMSTANCES AS I TURNED INTO THE SPOT. SUDDENLY THERE WAS AN UNEXPECTED ACCELERATION OF THE CAR WITH NO ABILITY TO BRAKE THE VEHICLE, WHICH DID NOT STOP UNTIL IT HIT A BRICK WALL THAT WAS DIRECTLY IN FRONT OF THE CAR, PERHAPS JUST 8-10 FEET AWAY. WHEN THE FIRST ATTEMPT TO BRAKE DID NOT WORK, I HIT THE BRAKE A SECOND TIME. STILL NOTHING. AFTER I HIT THE WALL, A CONTRACTION WORKER WHO SAW THE ENTIRE THING CAME OVER TO CHECK ON ME. (I DID HAVE A SEATBELT ON, AND THE AIRBAG DID NOT DEPLOY.) I FELT LIKE I WAS OKAY, BUT WAS SHOOK UP AND CONFUSED. I TOLD HIM WHAT HAPPENED. HE STATED THAT HE COULD SMELL THE BRAKES, WHICH WERE SO HOT FROM TRYING TO STOP THE CAR. SUBSTANTIAL FRONT END DAMAGE WAS INCURRED, AND THE CAR WAS TOWED TO A BODY SHOP. ASSESSMENT THERE SHOWED THAT THERE WERE NO PROBLEMS WITH THE BRAKE ITSELF AND THERE WAS PLENTY OF BRAKE FLUID IN THE RESERVOIR. I BELIEVE THIS IS ANOTHER INCIDENT, LIKE OTHERS HAVE REPORTED, WHERE THE CAR ACCELERATES AS THE BRAKES ARE TAPPED. I CONSIDER THIS CAR TO BE DANGEROUS AT THIS POINT, AND I AM WAITING FOR THE INSURANCE COMPANY TO DETERMINE IF THEY WILL TOTAL IT. I HAVE NOT HAD THIS PROBLEM BEFORE, BUT HAVE HAD A FEW TIMES WHEN THERE WAS A LAG IN THE ACCELERATION. I HAVEN'T TALKED TO HONDA YET, BUT I WILL DO SO THIS WEEKEND.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 AND 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE TRAVELING A VERY BUSY INTERSTATE ON A HOLIDAY, MY BATTERY CABLE CAME OFF (EROSION). THIS HAPPENED WHILE GOING SLOW DUE TO A NORMAL TRAFFIC SLOWDOWN. I WAS IN THE MIDDLE LANE OF A 5-LANE FREEWAY. AFTER MY CAR STOPPED, TRAFFIC BACKED UP AS FAR AS THE EYE COULD SEE. I HAD NO ELECTRICS AND, AS A RESULT, I COULD NOT GET OUT OF MY CAR, OPEN A WINDOW, TURN ON EMERGENCY FLASHERS, OR USE THE MANUAL DOOR LOCKS. IF THE CAR HAD CAUGHT FIRE, I HAD NO WAY TO GET OUT. BREAKING A WINDOW FROM INSIDE, WITHOUT A TOOL FOR THAT USE, IS BEYOND MY ABILITIES. WITH A SLIGHTLY DIFFERENT SET OF CIRCUMSTANCES, MY LIFE COULD HAVE BEEN IN DANGER. I THINK THE INABILITY TO EXIT MY CAR IS A VERY SERIOUS SAFETY PROBLEM. IT WAS VERY WARM AND THE CAR QUICKLY HEATED UP. TRAFFIC BACKED UP AS FAR AS THE EYE COULD SEE. A FEW PEOPLE STOPPED TO HELP AND ENDED UP GETTING VERY ANGRY WITH ME. "STUPID" AND "IDIOT" WERE THE NAMES THEY USED FOR ME BECAUSE THEY COULD NOT UNDERSTAND WHY I WOULD NOT MANUALLY OPEN THE DOOR. I HOPE THIS COMPLAINT RESULTS IN A REPLY. THANK YOU *TR

THE FIRST TIME WE BECAME AWARE OF ANY ISSUE WAS AROUND 3/3/16 (64224MI) WHEN WE STARTED HEARING ENGINE/MUFFLER NOISE AND WE MENTIONED IT WHEN WE BROUGHT CAR IN FOR AIRBAG REPLACEMENT. BY 7/21/16 (67233MI) WE WERE HEARING VERY STRONG MOTOR NOISES AND THE CAR BEGAN TO DRIVE VERY ROUGH. WHEN WE TOOK IT IN THEY ADVISED US WE WERE 3QTS LOW. FROM THE LAST OIL CHANGE AT 60742MI THAT AMOUNTS TO 1.0QT/2164MI. THEY TOLD US WE NEEDED TO DO AN OIL CONSUMPTION TEST. ON 8/10/16 (67942MI) WE WERE ALREADY 1QT LOW AFTER ONLY 500MI AND THEY ASKED US TO DO AN OIL CHANGE WHEN WE WERE ONLY AT 40% ACCORDING TO THE "OIL LIFE" INDICATOR. BY 12/2/16 WHEN WE FINISHED THE OIL CONSUMPTION TEST AND THEY TOOK SEVERAL WEEKS TO GET BACK WITH US, THEY SAID OUR OIL CONSUMPTION WAS "WITHIN NORMAL LIMITS" ACCORDING TO THE FACTORY. ON 1/9/17 (73743MI) WE REQUESTED HONDA CHECK OUR OIL AND SURE ENOUGH IT WAS DOWN 1.8QTS AFTER 2790MI. THAT'S 1.0QTS/1500MI. THEY SUGGESTED WE DO ANOTHER OIL CONSUMPTION TEST. CLEARLY, HONDA HAS SET CONVENIENT "NORMAL LIMITS" IN ORDER TO DELAY REPAIRS THAT COULD MITIGATE FUTURE ENGINE ISSUES AFTER OUR WARRANTY (OR EXTENDED WARRANTY) HAS EXPIRED. WE HAVE REQUESTED THAT THEY FIX THIS PROBLEM ONCE AND FOR ALL SO WE DO NOT HAVE TO BE GUESSING AS TO WHEN WE NEED TO ADD OIL AND MOST IMPORTANTLY BECAUSE IT HAS MOST DEFINITELY LOWERED THE RESALE VALUE OF OUR CAR AND MADE IT MUCH HARDER TO SELL. THE NUMBER ONE REASON WE PURCHASED THIS CAR WAS FOR IT'S HIGH RESALE VALUE WHICH IT CAN NO LONGER LIVE UP TO.

BOTH THE BRAKE AND VEHICLE STABILITY ASSIST (VSA) WARNING LIGHTS ARE LIT UP ON INSTRUMENT PANEL, EVEN WHEN PARKING BRAKE IS NOT ENGAGED AND VSA NOT BEING USED. ESPECIALLY IN COLD WEATHER (BELOW 40) THESE WARNING LIGHTS TURN ON WHEN THE CAR IS RUNNING; BUT SOMETIMES ALSO IN WARMER WEATHER (BELOW MID 50S). ISSUE JUST STARTED NOV. 2016, SO NOT SURE IF LIGHTS WILL GO ON IN WARM WEATHER. DEALER COULD NOT CORRECT. THERE WAS NO ACCIDENT PRECEDING THE FAULTY WARNING LIGHTS.