2010 HONDA CR-V Complaints

TAKATA RECALL - IN MARCH, 2016, WE HAVE RECEIVED THE RECALL NOTICE THAT THE PART WILL BE AVAILABLE IN SUMMER 2016. IN JUNE, 2016, I CALLED ANDERSEN HONDA (PALO ALTO, CA) FOR REPAIR APPT, THEN THEY 'PLACED' THE PART ORDER. NOW IN OCTOBER, 2016. THERE IS STILL NO ETA ON WHEN THE AIRBAG PART IS AVAILABLE. THIS IS BEYOND THE 'REASONABLE PERIOD OF TIME (60 DAYS FOR REPAIR APPT). WHAT IS THE REASONABLE TIME FOR THE RECALL TO BE ADDRESSED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DOOR LOCKS FAILED AND DO NOT PROPERLY UNLOCK. REPLACEMENT OF ACTUATORS ON MULTIPLE DOORS REQUIRED.

TAKATA RECALL - I HAVE CONTACTED MY LOCAL DEALERSHIP SEVERAL TIMES WITH CONCERNS ON GETTING MY VEHICLE IN FOR THIS RECALL. I WORK IN INSURANCE AND WE CURRENTLY HAVE TWO CLAIMS DUE TO THIS RECALL, ONE INVOLVING A FATALITY. I AM EXTREMELY DISAPPOINTED IN HONDA. HONDA KEEPS TELLING ME THEY CAN'T HELP ME. COMMUNICATION IS A ONE WAY STREET ON THIS ISSUE. I JUST WANT TO KNOW WHY I RECEIVED A NOTICE RECALL AND THEN THE BALL IS DROPPED. I RECEIVED THE NOTICE MARCH 2016 EXPECTING SOME KIND OF COMMUNICATION BY THE END OF SUMMER AS STATED IN THE LETTER. THE LETTER INDICATES THIS MATTER SHOULD BE REMEDIED IN THE SUMMER OF 2016. I CALLED HONDA'SO PHONE NUMBER PRINTED ON THE RECALL ON JUNE 15TH AND WAS TOLD THE PARTS ARE AVAILABLE SO I CALLED MY LOCAL HONDA DEALERSHIP AND WAS TOLD PARTS NOT AVAILABLE.

THE VEHICLE WAS PURCHASED NEW HONDA CR-V 2010 AND HAS BEEN SERVICES THROUGHT SAME PLACE PURCHASED SINCE DAY ONE. THE COMPLAINT OF A "METAL NOISE" DROPPING WHEN REVERSING. I HAVE REPLACED THE TIRES, BRAKES, CALIPERS, DRUMS AND ROTARS AS THEY SIEZED, WORE UNEVENLY AND "OXIDIZED(?). I HAVE BEEN TOLD THE TIRES HAVE AN IMPRESSION ON THEM AS THE VEHICLE MUST HAVE BEEN NOT USED FOR A PERIOD OF TIME. THE CARE IS USED DAILY. SOME EXCUSED PROVIDED HAVE BEEN AMAZING. MAIN POINT IS THAT THE TRANSMISSION/METAL NOISE CONTINUED WHILE I DROVE THE CAR OR WHEN MY COUSIN WAS GOING TO USE IT (BUT DECLINED WHEN HE HEARD THE NOISE) WHEN THE CARE GOES IN FOR SERVICING "NOISE COULD NOT BE DUPLICATED" I WOULD LEAVE AND GET HOME UNSTATISFIED AND DUE TO RESPONSIBILITIES IN LIFE MAKE IT DIFFICULT TO JUST GO RIGHT BACK OUT TO RESOLVE THE ISSUE. IT GOT TO THE POINT THAT I WOULD TAKE THE VEHICLE OUT FOR TEST RIDE. FINALLY WHEN I DUPLICATED THE NOISE. REPEATEDLY/ANNUALLY COMPLAINED AND WAS NOT FOUND UNTIL HAVING THE VEHICLE FOR OVER A MONTH (GSH DID PROVIDE LOANER) I HAVE RETURNED TO THE SERVICE CENTER SINCE THE CAR HAS BEEN THERE, BUT CONTINUED TO LEAVE MY CAR THERE. NOW THEY WANT ME TO PAY THE DEDUCTIBLE ($100) AN ADDITIONAL FEE FOR NEW TRANSMISSION OF $1510.00. THIS IS A PROBLEM I HAD DOCUMENTED ON EVERY SERVICE SINCE I PURCHASED THE VEHICLE.. WHEN IN REVERSE AND PROCEED TO REVERSE THE METALIC NOISE DROPS BUT THE CAR STILL GOES IN MOTION. THERE WERE TWO TIMES IT DID IT IN DRIVE. EVERY SERVICE VISIT WAS ROUTINE AND SCEDULED; RECOMMENDED SERVICES WERE DONE ON THE SPOT, NOT WHEN I WOULD RETURN FOR NEXT OIL CHANGE.. I AM JUST DISHEARTENED AND SADDENED THAT THEY HAVE TAKEN ADVANTAGE OF THIS FEMALE CUSTOMER.... I HAVE BEEN MADE TO FEEL THAT THIS WOULD NOT HAVE HAPPEN TO A MALE CUSTOMER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR LONGER THAN SIX MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PURCHASED AND ALWAYS SERVICED MY 2010 CR-V WITH GARDEN STATE HONDA AND THEY HAVE SERVICE DOCUMENTATION FROM AS EARLY AS NOVEMBER 2010 REGARDING A COMPLAINANTS A METAL NOISE 'DROPPING' IN THROUGH UNDER MY VEHICLE PURCHASED IN 2010 AS EARLY AS NOV 2010 AND CONTINUING EVERY YEAR TO FOLLOW UP TO THIS PRESENT DATE. NOW IT HAS BEEN 'DISCOVERED' TO BE AN INTERNAL ISSUE WITH THE TRANSMISSION. I AM STARTING TO TAKE IT PERSONALLY THAT BEING A WOMAN I KNOW NOTHING ABOUT CARS AND THAT ANY FUNNY NOISE IS JUST SOMETHING A WOMAN WOULD SAY. HOWEVER, IT IS A FACT THAT THERE HAVE BEEN SEVERAL ISSUES NOT ADDRESS WITH MY CAR UNTIL THE WARRANTEE ENDED AND THE EXTENDED WARRANTEE IS ALSO COMING TO A CLOSE. OVER MY OWNERSHIP OF THIS VEHICLE, OTHER COMPLAINANTS MENTIONED I HAVE MADE PRIOR TO THE FIVE YEAR WARRANTEE WERE NOT DETECTED, BUT NOW HAVE SURFACED AFTER THE WARRANTEE ENDED. I PURCHASED THE 2010 CRV WITH THE AGREEMENT OF MAKING BI-WEEKLY PAYMENTS AND HAVING THE WARRANTEE EXTENDED. MY MOST RECENT SERVICE; COMPLAINANT OF NOISES SEEMED THAT HAS GONE UNFOUNDED OR COULD NOT REPRODUCE THE NOISE/PROBLEM WAS FINALLY FOUND AFTER I RETURN TO RETRIEVE MY VEHICLE FOR A THIRD TIME AND AFTER PAYING A SERVICE BILL OF NEARLY $700.00 ON THE FIRST RETURN. AFTER TAKING IT ON A ROAD TEST, THE PROBLEM EXISTED AND MY CAR NOW PULLED TO THE RIGHT. THE CAR REMAINED AND WHEN I RETURNED TO GET MY VEHICLE AS NO ISSUE COULD BE FOUND AND THEY 'GAVE ME A FREE ALIGNMENT'. TECHNICIAN,'IZZY' AND MYSELF DID ROAD TEST & DUPLICATED THE NOISE AGAIN (EXISTING SINCE 2010)' DUPLICATING IT MULITIPLE TIMES; NOW FIND OUT AN INTERNAL ISSUE WITH THE TRANSMISSION EXISTS. PREVIOUSLY, HONDA OF WHITE PLAINS DID OIL CHANGE & SAID TO RETURN TO GSH AS REAR BRAKES WERE SEIZING. THAT WAS FIXED AFTER TWO SERVICE TRIPS TO GSH. MR. TIMOTHY MAHON (RIP) HEARD IT BUT I GUESS DEAD MEN CAN TELL NO TALES.