2010 HONDA CR-V Complaints

My CRV's door lock has been broken on and off for years now. I assumed it was a problem with the battery in the key or the key itself. I really became a problem a few months ago when the door would not open even with the key inserted into the lock. I would have to use the automatic lock and unlock buttons several times and then insert and turn the key before it would open. I did not know if or when the lock would fail permanently and I would be locked out of my car. This is a safety issue because I could have been stranded outside alone, or worse, stranded on the road with my infant. I understand that Honda settled a class action lawsuit for this known problem. (Kevin Davitt, et al. v. America Honda Motor Co., Inc., et al., Case No. XXX, in the U.S. District Court for the District of New Jersey.) I never received notice that there was a recall for this door actuator problem or that I was eligible to be a part of the class action. I contacted Honda and they insisted that I get a diagnostic though their dealership. They said I might be eligible for some sort of "good will" refund. I paid for the diagnostic and the repair, which was over $400. The service center at the dealer even said it was a known problem and that I should get something. Honda called me to deny the claim because they said I was out of warranty. They knew I was out of warranty when I contacted them in the first place. I would have gone to a local repair shop if I had known that they were using this as a ruse to get repair costs from me. The problem is that they knew that people were getting locked out of their cars and they didn't tell anyone. They knew that I was potentially part of the class of people who could have gotten relief but they didn't contact me. I don't think that they should leave people stranded out on the road or struggling with their door locks in this day and age when people get robbed or attacked a shopping centers and gas stations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car cames to a stop and instead of stopping straight up it stops and the car frame and suspension still moves. The suspension can cause a wreak for not stoping in time. Also when i put it in neutral it goes backwards on flat ground other then forward. So something is wrong with the shifter or the sway bars also when u put it in park some times it still moves forward

The contact's daughter owns a 2010 Honda CR-V. The vehicle was taken to the local dealer for a recall repair and oil change, but the owner was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Car was sitting still in traffic on hwy. was hit directly from behind at 76 mph. The gas tank was crushed and car exploded into flames . Passenger could not be rescued. Left front panel hit, air bag did not inflate.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer, who informed the contact that they could not repair the vehicle. The dealer then sent a diagnostic report with pictures to the manufacturer. The contact contacted the manufacturer, who advised that they were considering buying back the vehicle or negotiating a trade-in. The contact stated that she later followed up with the manufacturer and was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Received the notice about the safety recall in May, made an appointment with Honda for June 14th. On June 6th, they cancelled my appointment because the parts for this recall are on backorder. They told me they'd call me when the parts are available but no one has called me back.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact took the vehicle to the local dealer, where it was deemed unsafe to drive due to the extensive corrosion. The manufacturer was informed of the failure. The failure mileage was 238,443.

The contact owns a 2010 Honda CR-V. The contact stated that on numerous occasions while driving at various speeds, she heard an abnormal sound located in the front passenger’s and rear driver’s side doors. The contact stated that while operating the remote lock/unlock feature for the doors, the trunk unlocked. The contact stated that she had to manually unlock/lock the front passenger’s and rear driver’s side doors. The contact was concerned for her safety in the event of an emergency. Additionally, the contact stated that the day she purchased the vehicle, she informed the dealer that the door locks were not functioning properly. The dealer inspected the door locks but could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000. The contact stated that the trunk as well as locks will not open while using the key and that while driving daily the locks continue to make noises off and on through out the entire time of driving, which is a distraction. She has to manually and forcefully unlock and lock the front passenger driver side door as well as the back left passenger side door to get in and out of the vehicle and if not for manually unlocking either door the trunk will not open at all.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.