2010 HONDA CR-V Complaints

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

I received a recall notice in May 2023 about corrosion to the rear frame due to de-icing agents and I immediately called my local Honda dealer (AutoNation, Columbus GA). They told me they didn't have the parts or tools to fix the defect and to call back in 3 months. I called again today (8/14/23) and was told the same thing. They suggested I call around to other state-wide dealerships to look for one who was able to attend to the recall

Lock actuator are not working and going on and off one door is more problems than the others

The contact owns a 2010 Honda CR-V. The contact stated that while driving at slow speeds and making a turn, there was an abnormal popping sound coming from the vehicle. While reversing, there was a knocking sound coming from the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 65,000. Parts distribution disconnect.

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Took vehicle to dealership about safety recall, and they are unable to repair the vehicle

My car was considered undrivable due to the corrosion recall. The delays in obtaining payment for my car are unacceptable. Honda has passed me to a third-party surrender partner, [XXX] , and they are also delinquent. Honda will not give me any contact information for [XXX] , so I am obviously frustrated. I am in the fortunate position of being able to acquire a replacement vehicle without having to wait for the payment but others may not be. So I am basically filing this complaint on behalf of others. Honda's treatment is so poor that I decided to avoid a Honda for my replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

On June 5th, 2023 my mother received a recall notice in the mail from Honda stating my, [XXX] ’s, car was recalled due to a chemical reaction causing aggressive rust to form under cars owned in the salt states. My car was manufactured and driven in New York prior to my ownership falling into the recalls category. I had previously had to pay out of pocket for a new catalytic converter and an oil pan that had been worn down by the rust referred to in this recall. I still have the receipts that state both parts were worn away by rust and needed to be replaced. I made an appointment with my local Honda dealership for June 8th, 2023 at which all they did was inspect my car and confirmed the rear frame was rusted to an unsafe point and needed to be replaced so they ordered the necessary parts. I came back to the dealership when the part came in on June 16th, after driving an unsafe car for a week. They worked on my car for over three hours to then inform me my car was impossible to fix due to such an intense case of rust that spread to the entirety of the underside of my car. The Honda dealership employees informed me that they would send the proof my vehicle could not be repaired to the appropriate parties and sent me on my way with no further information. After 3 weeks of no contact from anyone at Honda, I have had to commute to work in unsafe driving conditions because I am only [XXX] and can not rent a car. I called the Honda customer service number (800)9991009 and the customer service operator informed me my case hadn’t even been started. I then created a case #, and I[XXXX] was told my case would be reviewed and someone would contact me. I have called two times to get in contact with my case worker to be told she is unavailable and to leave a message. I am forced to continue driving my unsafe vehicle and have been unable to get in contact with anyone who can help me. It has now been a month and a half and I am forced to drive long distances in an unsafe car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

On June 7, 2023, I took my 2010 Honda CRV to the Honda dealer for two safety recalls. 1. Airbag recall: They repaired the airbag. 2. Rust recall "Rear Frame Brace Safety Recall": When I dropped the car off, they inspected it and said the rust recall could not be completed because of the severe rust. They issued me a rental until they could complete the process for a possible buy-back. They then called me to say the rust recall "repair" was complete. When I went to pick up the care, they said they could not pass it through inspection. I then took it to my local repair shop for inspection and they said it could not pass. The mechanic showed me underneath the severe rust damage. He lightly touched it with a screwdriver and chuncks of rust fell to the floor. Even though Honda placed two small brackets under the car, the rust is very severe. I do not feel safe driving this vehicle. Also, I feel vulnerable to being pulled over because of the expired inspection sticker. Please advise as to what to do. This is my only vehicle and I depend on it to get to work, etc. I do have photos of the underneath of the car showing the rust and the repair brackets.