2011 HONDA PILOT Complaints
View complaints related to 2011 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2011 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 HONDA PILOT- STEVENSON RANCH, CA
THE SUNROOF SPONTANEOUSLY CRACKED WHILE DRIVING ON A CITY STREET. WHEN I TOOK THE CAR TO THE DEALERSHIP, ONE OF THE MECHANICS MENTIONED THAT THIS WAS A COMMON PROBLEM. NEVERTHELESS, I HAD TO PAY FOR THE ENTIRE REPLACEMENT. THE SUNROOF IS REGULARLY EXPOSED TO THE SUN BECAUSE THE 2011 PILOT DOES NOT HAVE A RETRACTABLE OUTER COVER LIKE MOST OTHER CARS HAVE.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- CYPRESS, TX
WHEN VEHICLE CROSSING THROUGH A FEW INCHES DEPTH OF WATER PUDDLE, THE STEERING WHEEL WAS SUDDENLY LOCKED WITH ODD NOISE AND FLASHING BATTERY WARNING. THIS HAPPENED SEVERAL TIMES AND COULD CAUSE FATAL ACCIDENT. THE STEERING WHEEL RESUMED OPERATION AFTER TURNING OFF ENGINE AND RE-START.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- SAN DIEGO, CA
WHILE DRIVING ON A CITY STREET OUR HONDA PILOT WAS IN A COLLISION WITH A 2003 HONDA CIVIC CAUSING $10,500 IN DAMAGES. THE AIR BAGS DID NOT DEPLOY. THE PILOT IS NOW IN REPAIR AND WE DO NOT KNOW HOW TO HAVE THE AIRBAGS CHECKED, REPLACED OR REPAIRED BUT DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR ANY COSTS INCURRED.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- MARIETTA, GA
HONDA ISSUED TECHNICAL SERVICE BULLETIN (TSB #11-033) RELATED TO EXCESSIVE ENGINE OIL CONSUMPTION AND THE MAKE AND MODEL OF MY CAR AND VIN WAS IN THE RANGE OF THE VINS AFFECTED. I HAD TO REPLACE PISTON RINGS AND SPARK PLUGS TO FIX THE PROBLEM. WHEN I CONTACTED HONDA, I WAS TOLD THAT MY PARTICULAR VIN WAS NOT INCLUDED IN THOSE AFFECTED EVEN THOUGH I WAS EXPERIENCING THE SAME EXACT PROBLEM BECAUSE MY PARTS WERE NOT LISTED AS COMING FROM THE SAME MANUFACTURER. IF I'M STILL HAVING THE SAME ISSUE; MAYBE THERE IS MORE THAN ONE HONDA MANUFACTURER THAT IS AT THE ROOT OF THIS PROBLEM!
Source: NHTSA WEB SITE -
2011 HONDA PILOT- MAPLES, FL
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING BLACK OIL FROM THE FRONT DRIVER SIDE BUSHING. IN ADDITION, THE STEERING WHEEL HESITATED TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 HONDA PILOT- WADSWORTH, OH
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK AND VIBRATED. THERE WAS NO WARNING INDICATOR. THE CONTACT STATED THAT THE PREVIOUS OWNER TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HONDA PILOT- SILVER SPRING, MD
2011 PILOT TOURING WITH 75K MILES ONE IT STARTED SHAKING WHEN BREAKING AT HIGHWAY SPEEDS A FEW MONTHS AGO. TOOK IN FOR SERVICE AND ASKED THEM TO CHECK ON THE CAUSE OF THE SHAKING, AND THEY REPLACED BUSHINGS AS PART OF THE EXTENDED WARRANTY, CLAIMING THAT WOULD FIX THE PROBLEM. IT DID NOT AFFECT THE SHAKING AT ALL. I THEN TOOK TO FIRESTONE FOR TIRES AND BREAKS, WHO IDENTIFIED A BUSTED LOWER LEFT TIE ROD AND GAVE ME AN ESTIMATE OF $1100 TO FIX. IT ONLY HAS 75K MILES ON IT, WHY THESE SUSPENSION/BREAKS/WHEEL ISSUES ALREADY?? MY VEHICLE SHAKES VIOLENTLY WHEN I BREAK AND I FEEL IT IS UNSAFE FOR ME AND MY CHILDREN. THIS SHOULD BE A RECALL, BUT THE LABOR IS EXTREMELY EXPENSIVE BECAUSE THE ENTIRE ASSEMBLY HAS TO BE DISASSEMBLED. I HAVE BEEN A LIFELONG HONDA IS VERY WRONG HERE.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- UNION CITY, CA
ROTORS BEGAN TO PREMATURELY WARP AT ABOUT 20K MILES. DEALER RESURFACED THE ROTORS AS A COURTESY SERVICE. WARPING PROBLEM RE-APPEARED AT APPROXIMATELY 30K. WARPED ROTORS CAUSED SEVERE VIBRATIONS THROUGH STEERING COLUMN AT HIGHWAY SPEEDS MAKING FOR UNSAFE DRIVING CONDITIONS. HONDA TECH MENTIONED THAT HONDA USED ROTORS WITH A SOFTER MATERIAL IN AN EFFORT TO REDUCE SQUEALING PROBLEM ON PREVIOUS YEAR MODELS. HOWEVER, THIS RESULTED IN WARPING PROBLEMS ON NEWER MODELS AS CAR IS HEAVIER AND THESE ROTORS ARE NOT SUFFICIENT IN STOPPING THE VEHICLES WITHOUT CAUSING SIGNIFICANT WEAR. AT 55K MILES, I DECIDED TO REPLACE ROTORS WITH A THIRD PARTY SINCE HONDA REFUSED TO STAND BEHIND THEIR DEFECTIVE PRODUCT AND REPLACE MY ROTORS EVEN THOUGH I HAD REPORTED THE PROBLEM WELL BEFORE THE STANDARD FACTORY WARRANTY PERIOD OF 3 YEARS / 36K MILES. TECHNICIAN ALSO DISCOVERED CRACKED COMPLIANCE BUSHINGS ON FRONT END.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- LEWISTON, ME
EXPERIENCING THE SAME ISSUE MANY 2011 PILOTS ARE REPORTING- EXCESSIVE VIBRATION ON THE STEERING COLUMN WHEN BREAKING OVER 60MPH. WE WERE RATHER FORTUNATE IN THAT OUR RELIABLE AUTO REPAIR SERVICE MAN TOLD US THAT A CAR WITH THIS LOW MILEAGE SHOULD NOT HAVE ROTORS ISSUES- THAT THIS IS DEFINITELY A MANUFACTURERS DEFECT AND TO CHECK WITH A HONDA DEALER. SO WE CALLED THE DEALER WE PURCHASED THE CAR FROM AND HE SAID THEY CALLED HONDA AND THERE ARE NO PROBLEMS. SO I FOUND THIS WEB SITE- I COPIED AND PASTED OVER 7 FULL PAGES OF COMPLAINTS REGARDING THIS ISSUE. SO HONDA IS BLIND SIDING US AND I WILL SHOUT RATHER LOUDLY BECAUSE THIS IS RIDICULOUS. DO THEY NEED TO HAVE HUNDREDS OF REPORTED FATALITIES LIKE THE AIRBAGS BEFORE THEY FIX IT.I WILL NOT DRIVE THIS CAR ON THE HIGHWAY UNTIL THEY FIX IT.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- NORTH PRINCE GEORGE, VA
I JUST PURCHASED MY 2011 LESS THAN 30 DAYS AGO. I HAVE ONLY DRIVEN IT ABOUT 5 TIMES THE PROBLEM IS WITH A KNOCKING NOISE WHEN YOU DRIVE OVER BUMPS. WHEN I PURCHASED THE CAR IT WAS A RAINY NIGHT AND YOU COULD NOT HEAR ANYTHING LIKE THAT BECAUSE THE CAR AND THE ROAD WAS WET. NOT THAT IT IS DRY YOU HEAR IT AT EVERY SMALL BUMP IN THE ROAD. TOOK TO SERVICE TO FIND THAT THE COMPLIANCE BUSHINGS ARE CRACKED AND IT WILL ALSO NEED STRUTS. THIS IS CRAZY A CAR LESS THAN 5 YEARS OLD NEED THIS ALREADY. HONDA HAS TO KNOW ABOUT THIS PROBLEM WHY WONT THEY FIX THIS. THEY HAVE A SERVICE BULLETIN ABOUT IT. YOU ARE LOOKING AT ALMOST $1500 TO HAVE THESE 2 PROBLEMS FIXED. I HAVEN'T SEND IN MY 1ST CAR PAYMENT. THIS IS JUST CRAZY. I AM NOT HAPPY ABOUT THIS AT ALL. THIS IS SOMETHING YOU WOULD NEVER SEE OR KNOW UNTIL YOU TAKE THE CAR TO A SERVICE CENTER. THIS IS A KNOWN PROBLEM HONDA FIX THIS. YOU ARE LOSING YOUR LOYAL CUSTOMERS BEHIND THINGS LIKE THIS
Source: NHTSA WEB SITE