2011 HONDA PILOT Complaints

STEERING WHEEL MAKING KNOCKING NOISES WHEN TURNING AT SLOW SPEED, ESPECIALLY LEFT. ALSO HAD REALLY BAD VIBRATION NOISES WHEN BRAKING FROM HIGH SPEEDS. HAD TO CHANGE PADS AT OWN COST. COMPLIANCE BUSHINGS WERE CHANGE AS PART OF A SERVICE WARRANTY BULLETIN.

MY 2011 HONDA PILOT TOURING HAD TO HAVE ALL 3 ENGINE MOUNTS AND THE TRANSMISSION MOUNT REPLACED. THE WHOLE FRONT END OF THE VEHICLE WOULD SHAKE UNCONTROLLABLY ON ACCELERATION AND ESPECIALLY AT HIGH SPEEDS. I BOUGHT THE VEHICLE BRAND NEW. I DO A LOT OF HIGHWAY DRIVING AND PUT A LOT OF MILES ON MY VEHICLE. CURRENTLY I HAVE 128,000 MILES ON MY VEHICLE. I REALIZE THAT A VEHICLE WITH A HIGH NUMBER OF MILES WILL EXPERIENCE SOME WEAR TEAR, I NEVER THOUGHT I'D HAVE TO REPLACE MOUNTS THAT HOLD MY ENGINE IN PLACE. ALSO, I HAD TO REPLACE BOTH BUSHINGS AS THEY WERE BOTH RIPPED. NEEDLESS TO SAY THIS SUV HAS COST ME A LOT MONEY IN THE LAST FEW WEEKS. EVERYTHING SEEMS TO BE FAILING AT THE SAME TIME. I WILL HAVE TO RECONSIDER MY NEXT HONDA PURCHASE.

STOP ON SIGNAL AND GREEN LIGHT IS ON. WHEN I RELEASED THE BREAK, SUDDENLY UNINTENDED ACCELERATE AND HIT THE FRONT CAR.

TL* THE CONTACT OWNED A 2011 HONDA PILOT. WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,518.

ON JULY 19, 2014 I HAD AN OIL APPOINMENTAT 1:30 TO HAVE MY FREE OIL CHANGE. OF COURSE THE DEALERSHIP HAS TO MAKE MONEY SOME HOW, SO MY SERVICE ADVISOR OFFERED THAT I HAVE THE TRANSMISSION SERVICED. SINCE I WAS GETTING THE FREE OIL I FELT AS THOUGH I NEEDED TO BUY FOR SOME SERVICE. SO THE DID BOTH OIL AND TRANSMISSION SERVICE. LEFT THE DEALSHIP NO MORE THAN TEN MINUTES LATER ON MY WAY HOME,MY PILOT STARTED SMOKING ON THE RIGHT SIDE AS I STOPPED AND WAS PRAYING THE LIGHT TURN GREE N SO I COULD GO I TURNED AND MORE SMOKE COME UP. I JUMPED OUT OF THE CAR AND RAN TO MY HOUSE WHICH WAS NOT FAR AWAY AND GOT MY HUSBANC TO COME BACK WITH ME ONLY TO FIND MY CAR COMPLETLY ENGULFED IN FLAMES. MY CAR WAS A TOTAL LOSS. I BELIEVE THAT THIS WAS SOMETHING THAT OCCURED FROM THE DEALERSHIP. I NEVER HAD PROBLEMS WITH MY CAR. NOW THE FIRE INSPECTOR THAT WAS HIRED BY MY INSURNCE COMPANY STATED THAT ON THE FIRST INSPECTION THERE WAS NO TRANSMISSION OIL IN THE CAR IT HAD ALL LEAKED OUT. TRANSMISSION IS VERY FLAMABLE. I WOULD COULD HAVE DIED IN THAT CAR. NOTHING WAS SALVAGABLE. I WOULD LIKE VERY MUCH FOR SOMEOME TO CHECK ABOUT THIS. I FILED A CLAIM WITH MYT INSURANCE COMAPNY. I HAVE ALSO FILED A CLAIM AGAINST HONDA DIRECTLY AND OF COURSE I HAVE NOT BEEN IN CONTACT WITH. THIS WAS A DEVASTATING ACCIDENT/FIRE WHAT EVER THAT I HAVE HAD TO DEAL WITH. I KNOW IN MY HEART THAT THIS WAS SOMETHING DONE AT THE DEALERSHIP LEVEL AND THIS HAS REALLY PUT A SCARY SITUATION FOR ME. I AM VERY HESITATE ABOUT A LOT OF THINGS NOW. I HAVE LOTS OF PICTURES THAT I TOOK THAT YOU CAN SEE THAT MY CAR WAS A TOTAL LOSS. FIRE TOTALLY BURNT MY CAR. PLEASE CONTACT ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DOING ROUTINE DRIVING THE CHECK ENGINE LIGHT, VSA LIGHT, AND VTM-4 LIGHT ALL CAME ON AND STAYED ON. THE VEHICLE SEEMED TO BE RUNNING NORMALLY SO I PULLED OVER, TURNED OFF THE VEHICLE AND RESTARTED IT. THEN ONLY THE CHECK ENGINE LIGHT STAYED ON. I CONTINUED TO DRIVE AND ABOUT 10 MINUTES LATER THE VSA LIGHT AND VTM-4 LIGHTS CAME ON AGAIN. I CALLED MY DEALERSHIP AND MADE AN APPOINTMENT. THEY SAID THE VEHICLE COULD BE DRIVEN WITH THE CHECK ENGINE LIGHT ON. I RESEARCHED THE ISSUE ONLINE AND FOUND THAT A POSSIBLE CAUSE WAS A KNOWN ISSUE REGARDING RINGS AND PISTONS ON V6 HONDA ENGINES FROM 2009 TO 2013 THAT ALLOWS THE OIL TO SEEP PAST THE RINGS AND FOUL THE PLUGS AND THAT THERE WAS NO RECALL FROM HONDA. WHEN THE DEALERSHIP LOOKED AT THE ISSUE THEY SAID THE VEHICLE WAS REPORTING THAT CYLINDER 2 HAD MISFIRED ONCE (THEY DID NOT STATE THAT IT WAS DUE TO OIL FOULING THE SPARK PLUG BUT MY ADVISER IMPLIED THAT WAS THE CAUSE WHEN HE MENTIONED TO KEEP AN EYE ON THE OIL LEVELS AND CHANGE THE OIL AT 5000 MILES). THEY REPLACED ALL OF THE SPARK PLUGS AND UPDATED THE VSA SOFTWARE PER A TSB (TECHNICAL SERVICE BULLETIN??) FROM HONDA. THE SERVICE ADVISER TOLD ME THE ISSUE MIGHT NEVER REOCCUR, OR IT MIGHT, AND THAT I SHOULD KEEP AN EYE ON THE OIL LEVEL MONTHLY, AND CHANGE THE OIL EVERY 5000 MILES MAX (I'VE USED MOBIL 1 FULLY SYNTHETIC SINCE THE VEHICLE WAS PURCHASED NEW... AND SUPER UNLEADED GAS). IF IT HAPPENS AGAIN I'LL ATTEMPT TO PUSH THE DEALERSHIP TO REPLACE THE RINGS AND PISTONS AS THEY ARE DOING FOR SOME CUSTOMERS. IF IT DOESN'T HAPPEN AGAIN I'LL NEED TO SELL THE VEHICLE IN THE NEXT 3 YEARS BEFORE THE EXTENDED 8 YEAR WARRANTY ON THIS ISSUE EXPIRES, WHICH IS TOO BAD BECAUSE IT'S BEEN MOSTLY A GREAT VEHICLE, IN GREAT CONDITION, AND WITH LOW MILES. HONDA REALLY SHOULD BE DOING A RECALL ON THIS, BUT INSTEAD IT SEEMS THEY WOULD RATHER LOSE CUSTOMERS AND FUTURE SALES. *TR

TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED AND DID NOT RETRACT. AS A RESULT, THE CONTACT HIT THE STEERING WHEEL AND THE FRONT WINDSHIELD. THE CONTACT WAS SORE, BUT DID NOT NEED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIRS. THE CONTACT INSURANCE COMPANY STATED THAT THERE WAS A NHTSA CAMPAIGN NUMBER: 13V016000 (AIR BAGS) AND 11V468000 (SEATS BELTS). THE MANUFACTURER VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING AT APPROXIMATELY 55 MILES PER HOUR AND ATTEMPTING TO PRESS ON THE BRAKES, I NOTICED A JARRING PULSATING ACTION FROM THE STEERING WHEEL. I TOOK MY 2011 HONDA PILOT TO THE SHOP TO HAVE MY MECHANIC INSPECT THE VEHICLE. THE MECHANIC STATED THAT THE ROTORS WERE WARPED, AND CALLED THE HONDA DEALER TO INQUIRE OF A RECALL. THE HONDA DEALER SAID THERE WAS NO RECALL, AND ADVISED ME TO REPLACE THE ROTORS. THE VEHICLE NOW HAS 75000 MILES ON IT, AND THE SAME PULSATING ACTION WHEN APPLYING THE BRAKES IS FELT ON THE STEERING WHEEL. *TR

I HAD THE FRONT ARM BUSHING REPLACED AND I UNDERSTOOD THERE WAS A BULLETIN. I NOW HAVE TO HAVE THE BUSHING REPLACED AGAIN. I FEEL THE ISSUE HAS NOT BEEN ADDRESSED. *TR

WHEN BRAKES WERE APPLIED, BRAKE PRESSURE DID NOT ENGAGE. HAD TO PUMP BRAKES TO GET THEM TO WORK. THE PROBLEM BECAME MORE FREQUENT. EVENTUALLY DISCOVERED PREMATURE FAILURE OF THE BRAKE MASTER CYLINDER. *TR