2011 HONDA PILOT Complaints

View complaints related to 2011 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2011 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 HONDA PILOT
    - HIGHLANDS RANCH, CO

    RATHER THAN TAKE VEHICLE BACK TO DEALERSHIP, DECIDED TO TRY LOCAL SHOP INSTEAD. CLICKING & POPPING NOISE CONTINUE IN STEERING WHEN TURNING LEFT. SOUND GETTING WORSE AND CAN NOW HEAR IN A PARKING LOT WHEREAS BEFORE, WAS JUST TURNING ON ROADS. WAS TOLD BY LOCAL TECHNICIAN THAT SOUND COMING FROM INSIDE THE STEERING SHAFT AND WOULD COST UPWARDS OF $500 TO REPAIR. BLOWER MOTOR NEEDS REPLACING, PURCHASED NEW BATTERY, AND ALSO TOLD RIGHT FRONT CV AXLE LEAKING OIL, ANOTHER $400 TO REPLACE. SURPRISE SURPRISE, WAS TOLD AGAIN (THIRD TIME NOW HAVING OWNED THIS VEHICLE FOR JUST 4 YEARS) THAT THE FRONT ROTORS ARE WARPED AND THE FRONT BRAKE PADS DOWN TO 50%. TOTAL COST TO REPLACE AGAIN IS UPWARDS OF $600 PLUS LABOR. SERIOUSLY?! *JS

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - HIGHLANDS RANCH, CO

    BACK TO THE HONDA DEALERSHIP FOR REPAIRS. THERE IS A POP OR CLICKING SOUND FROM THE STEERING WELL WITH LEFT TURNS. TECHNICIAN VERIFIED NOISE AND FELT A CLUNKING NOISE WITH TURNS LEFT - COST TO RUN FURTHER DIAGNOSTIC TESTING WAS UPWARDS OF $500. DECIDED TO WAIT ON REPAIR SINCE DEALER SAID SAFETY WAS NOT AN ISSUE. *JS

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - HIGHLANDS RANCH, CO

    HAVING HAD THE FRONT BRAKE ROTORS REPLACED TWICE (APRIL 2012 & JUNE 2012) AND REPLACED FRONT TIRES AFTER FIRST ROTORS, VEHICLE CONTINUES TO SHAKE ON DOWNHILL, SUPPOSEDLY CAUSING FRONT WHEELS TO HEAT UP. LOCAL VAIL SERVICE TECHNICIAN THINKS UNDERLYING HONDA ISSUE HOWEVER AFTER TAKING TO HONDA DEALERSHIP, THEY DID NOT SEE ANY PROBLEMS AND SUGGESTED THAT WE DIDN'T KNOW HOW TO DRIVE ON MOUNTAINOUS ROADS. SERIOUSLY?! THIS IS A MAJOR ISSUE WITH THE MODEL & YEAR OF VEHICLE. *JS

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - HIGHLANDS RANCH, CO

    TIRES WEARING ODD DOWN THE MIDDLE OF THE TREAD, NO TRACTION ON WET ROADS IN RAIN. TWO FRONT TIRES REPLACED AND FRONT ALIGNMENT. SHOULD NOT HAVE TO PURCHASE NEW TIRES WITH LESS THAN 3,000 MILES. *JS

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - BIXBY, OK

    TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SUN ROOF WINDOW SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 HONDA PILOT
    - NORTHFIELD, IL

    WE NEED A RECALL. SOME ONE PAY ATTENTION AND CARE ABOUT THIS BEFORE LIVES ARE LOST. STEERING VIBRATES VIOLENTLY AND SHAKES WHEN COMING TO A STOP. ALSO TURNING LEFT OR RIGHT RESULTS IN A POP/CLICK SOUND AND YOU CAN FEEL IN THE STEERING WHEEL. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - HODGENVILLE, KY

    AFTER PURCHASING MY 2011 HONDA PILOT TOURING I QUICKLY CAME TO REALIZE HOW UNCOMFORTABLE THE SEATS ARE. MY BOYFRIEND FIRST NOTICED THIS ON AN HOUR TRIP AND THEN THAT IS WHEN I PUT TWO AND TWO TOGETHER AND REALIZED THAT IS WHAT HAS BEEN CAUSING MY HIP, LEG AND BACK PAIN. I'M NOT SURE WHAT IT IS ABOUT THE SEATS, BUT THEY ARE MISERABLE. OUR FEET GO NUMB, LEGS ACHE AND HIPS PRACTICALLY KILL US. AFTER A WEEKEND TRIP 5 HOURS AWAY WE ARE BOTH DEALING WITH PAIN. IT IS ENOUGH THAT I AM CONSIDERING SELLING THE SUV. I LOVE THE PILOT OTHER THAN THE SEATS. I'M TELLING YOU, THEY ARE MISERABLE. IT'S AWFUL BECAUSE I WANT TO KEEP THE VEHICLE. WOULD LOVE IF HONDA WOULD ADDRESS THIS ISSUE, BUT I'VE SEEN THAT THIS IS A COMMON PROBLEM WITH SEVERAL MODELS AND THEY HAVEN'T DONE ANYTHING. WITH AS MUCH AS WE SPEND ON A HONDA, AND AS MUCH AS THEY MAKE, YOU WOULD THINK THEY WOULD HELP US OUT. IT'S MISERY. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - BIG LAKE, MN

    COMING OUT OF A 30MPH ZONE INTO A 55MPH ZONE -- I HAD ACCELERATED TO ABOUT 45MPG WHEN I HIT AN ICY SECTION OF A THE ROAD. I LOST CONTROL OF OUR HONDA PILOT ON A GRADUAL TURN IN THE ROAD. THE PILOT TURNED SIDEWAYS. I QUICKLY TRIED TO REGAIN CONTROL AS THE VEHICLE POSITIONED ITSELF FORWARD, BUT HEADED FOR THE DITCH. STILL OUT OF CONTROL, A UTILITY POLE WAS UNAVOIDABLE. I HIT THE POLE HEAD ON AT A 45 MPH SPEED. THE VEHICLE SNAPPED THE UTILITY POLE IN HALF AND THE VEHICLE CAME TO A STOP AFTER 20 FEET. NEITHER AIRBAG DEPLOYED FOR ME OR MY PASSENGER. THERE IS EXTENSIVE FRONT END DAMAGE. THE VEHICLE COULD NOT HAVE HIT THE UTILITY POLE ANY MORE DEAD CENTER ON. AND YET, AT 45 MPH AND DRIVING THROUGH A UTILITY POLE, THE AIR BAGS DID NOT DEPLOY. WE WALKED AWAY FROM THE ACCIDENT. BUT, AT WHAT SPEED AND HOW MUCH MORE HEAD ON COULD WE HAVE GOTTEN FOR THE AIR BAGS TO DEPLOY? *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - MADISON, WI

    I HAVE A 2009 HONDA PILOT TOURING. I BOUGHT THIS VEHICLE AS A HONDA CERTIFIED PRE-OWNED ON 03/17/2011. THE VEHICLE MILEAGE WAS 33194 MILES AND CURRENT MILEAGE IS 92000. WE LIVE IN MADISON, WI. DURING 2013-14 WINTER SESSIONS THERE WERE MANY DAYS THE WEATHER WAS VERY COLD HERE. ONE DAY WHEN THE WEATHER WAS VERY COLD (PROBABLY -10 F), I TOOK THE CAR FROM MY OFFICE PARKING LOT. THE CAR WAS PARKED FOR LITTLE OVER 8HOURS. AS SOON AS, I CAME OUT OF THE PARKING LOT, I NEED TO TAKE LEFT. WHEN I TRIED TO APPLY BRAKE TO STOP, THE BRAKE WAS NOT ENGAGING. I WAS NOT ABLE TO PRESS THE BRAKE. AFTER COUPLE OF BLOCKS, I WILL COME TO A T JUNCTION AND I NEED TO TAKE LEFT ON THAT. THE CROSS TRAFFIC DOES NOT STOP AT THE JUNCTION. THE CAR WASN'T STOPPING AND I TOOK A HARD RIGHT TURN. AGAIN I TOOK A HARD RIGHT TURN IN 100-200 FEET. THE BRAKES WERE NOT ENGAGING AT ALL. AFTER SO MANY TIMES OF PRESSING HARD, FINALLY I WAS ABLE TO APPLY BRAKE AND STOP THE CAR. IT WAS A SCARY MOMENT THINKING THAT THE CAR IS GOING TO CRASH SOMEWHERE. I CALLED MY HONDA TECHNICIAN AND HE MENTIONED THAT IT COULD BE BECAUSE OF COLD WEATHER AND I SHOULD CALL HIM AGAIN IF THE PROBLEM RETURNS. THERE WERE A FEW TIMES, I FACED THE SAME PROBLEM. I WAS ABLE TO ENGAGE THE BRAKES AFTER A FEW MINUTES EACH TIME. I TOOK TO THE HONDA SERVICE CENTER IN FEB 2014 (OR AROUND THAT TIME). THE TECHNICIAN CHECKED AND TOLD ME THAT THEY WILL CALL HONDA TO FIND OUT ABOUT THIS SINCE ANOTHER HONDA VEHICLE (NOT PILOT) REPORTED SIMILAR ISSUE. WHEN I WENT TO TAKE BACK THE CAR, I WAS TOLD THAT THERE IS NO FIX TO THIS ISSUE. THE WORKAROUND IS TO RUN THE CAR FOR A WHILE BEFORE I DRIVE. SOMETIMES WE FORGET AND THE PROBLEM IS COMING REPEATEDLY EVEN WHEN THE TEMPERATURE IS IN SINGLE DIGIT. I FACED THE PROBLEM JUST A FEW DAYS BACK TOO. I AM NOT SURE WHETHER ANYONE ELSE USING HONDA VEHICLE REPORTED ABOUT THIS PROBLEM. PLEASE CONTACT ME FOR MORE INFO. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - LANCASTER, CA

    I BEGAN TO ACCELERATE FROM A STOP SIGN AND MY STEERING WHEEL STARTED TO SHAKE. IN AN EFFORT TO GAIN CONTROL OF THE VEHICLE, I PUSHED THE BRAKES. THE PROBLEM WAS, MY BRAKES WERE NOT RESPONDING TO ANY INPUTS. I HAD TO DRIVE MY VEHICLE IN A DITCH IN ORDER TO COME TO A COMPLETE STOP. LUCKILY, I WAS ONLY GOING 30MPH WHEN THIS OCCURRED. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR

    Source: NHTSA WEB SITE