2011 HONDA PILOT Complaints

View complaints related to 2011 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2011 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 HONDA PILOT
    - SOMERSET, KY

    MY AIRBAG CAUSED ME INJURY WHEN IT DEPLOYED DURING A COLLISION. I WAS THE DRIVER OF THE VEHICLE AT THE TIME. MY VEHICLE WAS SUBJECT TO A RECALL BECAUSE RIVETS THAT ATTACH THE DRIVER'S SIDE AIRBAG WERE NOT INSTALLED.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2011 HONDA PILOT
    - GRAVETTE, AR

    I FEEL THAT NHTSA SHOULD LOOK INTO 2011 HONDA PILOT BRAKES AND STEERING BECAUSE WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL CAN VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO THE PEDAL TO STOP. I HAVE FOUND SAME COMPLAINTS FROM OTHER CONSUMERS ON DIFFERENT COMPLAINT WEBSITES. THE ONLY RECOMMENDATIONS FROM HONDA ARE TO HAVE ROTORS RESURFACED AT THIS TIME BUT I BELIEVE THERE IS DEFECT IN THE BRAKES AND STEERING RACK AND SHOULD BE COVERED BY MANUFACTURER. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - BUFORD, GA

    WHEN APPLYING THE BRAKES AT ANY SPEED OVER 50 MPG, THE STEERING WHEEL SHAKES LIKE AN EARTHQUAKE. DEALER SAID BRAKES WERE FINE AND THAT THERE WAS NO ISSUE. NEXT TRIP THE DEALER SAID THE BRAKES MIGHT NEED TO BE REDONE (22K MILES REALLY?) AND THAT THE ROTORS WERE WARPED. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY OR EXTENDED WARRANTY. THIS IS OBVIOUSLY A DEFECT AND NEEDS TO BE HANDLED BY HONDA. NOW APPROACHING 40K MILES AND THE PROBLEM IS MAKING ME NUTS. I'M GOING TO WIND UP PAYING OUT OF POCKET FOR THEIR POOR DESIGN. I JUST HOPE THE NEW ROTORS & PADS ON THE FRONT END WILL MAKE IT GO AWAY. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - FARASOTA, FL

    TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC FOR INSPECTION AND THEY STATED THAT THE ROTORS HAD WARPED AND THE BRAKE HARDWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 HONDA PILOT
    - HELOTES, TX

    2011 HONDA PILOT EX-L WITH 46750 MILES HAS CRACKED COMPLIANCE BUSHINGS. PER DISCUSSIONS WITH SERVICE WRITER AT LOCAL HONDA DEALERSHIP, THIS HAS BECOME A VERY COMMON PROBLEM ON 2010 TO 2012 PILOTS. THEY STRONGLY RECOMMEND REPLACING THEM. UPON LOOKING UP THE ITEM ON THE INTERNET, THERE IS QUITE A BIT OF NOISE BY HONDA OWNERS ABOUT HAVING TO REPLACE THIS BUSHING ON VARIOUS MODELS AND YEARS. APPARENTLY, HONDA HAS OR IS IN THE PROCESS OF REDESIGNING THIS BUSHING. IF VEHICLE IS OUT OF WARRANTY, ONE HAS TO PAY FOR THE REPAIRS BUT IN A FEW CASES IT APPEARS THAT HONDA REDUCED THE COST OR MAY OF FIXED IT FOR FREE AFTER THE OWNERS PRESSED THEIR CASE. THE ONLY TIP OFF THAT I HAD ABOUT A PROBLEM WAS A SLIGHT THUMPING NOISE WHEN I TURNED THE STEERING WHEEL. OTHERS PER THE INTERNET HAD PULLING TO ONE SIDE OR THE OTHER OR JUDDERING WHEN APPLYING THE BRAKES OR PREMATURE TIRE WEAR. I AM NOT SURE HOW GREAT OF A SAFETY ISSUE THIS IS OR COULD BE IF THESE BUSHINGS WERE TO BREAK BUT IT IS APPARENT THE HONDA IS AWARE OF THE PROBLEM BUT NOT LETTING ANYBODY KNOW ABOUT OTHER THAN WHEN YOU TAKE IT IN FOR SERVICE AND YOU ARE TOLD ABOUT THE PROBLEM AND HOW MUCH IT WILL COST. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - GOSHEN, IN

    I BOUGHT THIS USED CERTIFIED VEHICLE ON 4/20/2013 AND WAS DRIVING HOME FROM THE DEALER. THE GAS PEDAL STARTED TO VIBRATE A LITTLE AT SPEED BETWEEN 40 AND 50. AND I ALSO COULD HEAR A GRINDING NOISE FROM FRONT RIGHT. NEXT DAY MY WIFE WAS DRIVING AND I WAS SITTING IN THE PASSENGER SEAT AND I COULD FEEL THIS VIBRATION HUMMING SOUND AND COULD FEEL THE VIBRATION ON THE FLOOR. I CONTACTED THE DEALER I BOUGHT THEY DID NOT HAVE ANYBODY TO CHECK IT THAT TIME. THEN I TOOK TO THE DEALER CLOSE BY. THEY CHECKED AND TOLD ME I NEED A WHEEL ALIGNMENT AND NEW TIRES BECAUSE THEY ARE WARN UNEVENLY. I DID ALL THAT AND AFTER SPENDING CLOSER TO 1000 DOLLARS IT IS STILL DOING THE SAME THING. I HAVE SEEN THIS COMPLAINT IN THE HTTP://WWW.PILOTEERS.ORG/ A LOT. I TOLD THE DEALER ABOUT THE WHEEL BEARING AND BRAKES AND THEY SAY THEY ARE ALL GOOD. I AM SO FRUSTRATED NOW. THIS HAS ONLY 21000 MILES ON IT AND THIS IS GIVING THIS PROBLEM. HONDA SHOULD TAKE A GOOD LOOK AT THIS. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - OAK HILL, VA

    PASSENGER SIDE BACK WHEEL ROTORS MAKES A NOISE WHEN EVER I STEP ON MY BRAKES. I HAVE CALLED HONDA CUSTOMER SERVICE TODAY AND WAITING FOR THEIR CALL. I TOOK IT TO FAIRFAX HONDA AND THEY TOLD ME THAT THEY WILL NEED TO RESURFACE BACK ROTORS AND IT IS NOT COVERED UNDER MANUFACTURER WARRANTY EVEN THOUGH THE VEHICLE HAS LESS THAN 13000 MILES AND IS WELL UNDER 3 YEARS. WHEN I BOUGHT THE CAR THEY TOLD ME THAT EVERYTHING IS COVERED BUMPER TO BUMPER FOR THREE YEARS AND NOW THEY SAY ROTORS ARE NOT COVERED. SO A DEFECTIVE ROTOR IS NOT COVERED? I AM CONFUSED WHY HONDA IS DESTROYING ITS NAME BRAND. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - PEORIA, AZ

    TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 18,122.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 HONDA PILOT
    - PEORIA, AZ

    ON APRIL 16TH 2013, I WAS DRIVING MY 2011 HONDA PILOT ON MY STREET PREPARING TO DRIVE INTO MY DRIVEWAY, I SLOWED THE VEHICLE DOWN WHEN I SAW ANOTHER VEHICLE BEHIND ME. I PUT MY BLINKERS ON INFORMING OTHER VEHICLE I WAS GOING TO PULL INTO MY DRIVEWAY. I WAITED FOR THE OTHER VEHICLE PASSED THEN PROCEEDED TO GENTLY PRESSED ON THE GAS, THAT'S WHEN THE VEHICLE ACCELERATED VIOLENTLY SPEEDING ONTO MY DRIVEWAY. I IMMEDIATELY SLAMMED DOWN ON THE BRAKES BUT IT INSTEAD OF STOPPING THE CAR ACCELERATED EVEN FASTER. THE VEHICLE CRASHED INTO MY HOUSE DAMAGING THE PILLAR WALL STRUCTURE NEXT TO MY GARAGE DOOR. I TRIED PUTTING THE VEHICLE IN PARK BUT IT WAS JAMMED. WHEN IT FINALLY ALLOWED ME TO PUT IT IN PARK I PUT IT IN REVERSE AND AGAIN IT ACCELERATED UNCONTROLLABLY. I SLAMMED DOWN ON THE BRAKES BUT IT WOULDN'T STOP. THE ONLY WAY IT STOPPED IS WHEN IT CRASHED INTO THE VEHICLE PARKED ACROSS THE STREET. I HAD NIGHTMARES EVER SINCE. I HAD SENT IT TO THE HONDA DEALERSHIP AND EXPRESSED MY CONCERN WITH THE CAR AND INFORMED THEM THAT I NO LONGER FEEL SAFE IN THIS HONDA PILOT AND NO LONGER WANT TO DRIVE MY CAR. HONDA HAD TOLD ME THEY DIDN'T FIND ANYTHING WRONG WITH THE CAR. I COULDN'T BELIEVE WHAT I WAS HEARING. IN THE 20+ YEARS OF DRIVING I'VE NEVER EXPERIENCED HAVING A CAR ACCELERATE. I TRULY BELIEVE HONDA IS COVERING UP AND TRYING TO PROTECT THEMSELVES FROM A LAW SUIT. THEY ARE CAPABLE OF EASILY FIXING THE PROBLEM WITHOUT REPORTING IT. WHO''S TO QUESTION THEM OR CHECKED IF THEY DID THEIR JOB CORRECTLY OR IF THERE WAS A PROBLEM WITH THE THROTTLE, BRAKES OR ENGINE? NOW NO ONE WILL EVER KNOW THE TRUTH. I BELIEVE THAT THE HONDA PILOT 2011 IS NOT A SAVE CAR TO DRIVE AND NEEDS TO BE RECALLED AND HAVE AN INDEPENDENT COMPANY EXAMINE IT. *TR

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - CROFTON, MD

    THE TAIL LIGHTS ONLY WORK INTERMITTENTLY. WE STOPPED BY THE HIGHWAY PATROL ON THE NIGHT OF APRIL 7. THE NEXT DAY WE TOOK IT TO THE HONDA DEALER, HONDA OF BOWIE AND THEY REFUSED TO CHECK ANYTHING BECAUSE AT THAT TIME THE LIGHTS WERE WORKING. YESTERDAY APRIL 13 AGAIN THE TAIL LIGHTS WERE NOT WORKING AND AGAIN TODAY THEY WERE AND AGAIN HONDA OF BOWIE REFUSED TO MAKE ANY CHECKS. THE PILOT IS UNSAFE TO DRIVE AT NIGHT. WHAT CAN I DO? *TR

    Source: NHTSA WEB SITE