2011 HONDA PILOT Complaints
View complaints related to 2011 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2011 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 HONDA PILOT- JEFFERSON CITY, MO
DRIVING ON THE HIGHWAY THE STEERING WHEEL WAS SHAKING BUT NOTHING ELSE SEEMED TO HAVE AN ISSUE, THEN THE CHECK ENGINE/EMISSIONS LIGHT CAME ON, FOLLOWED BY THE VT4 AND THEN SHORTLY AFTER THE VBS LIGHT. FROM WHAT I READ THIS HAS BEEN AN ISSUE WITH THE MODEL YEAR I OWN, HOWEVER IT ALSO STATES IT CAN CAUSE THE CAR TO NOT ACCELERATE PROPERLY WHICH WHEN DRIVING ON HIGHWAYS AS MUCH AS I DO, CAN BE A SAFETY CONCERN. I FEEL THIS ISSUE SHOULD HAVE BEEN RESOLVED WITH A RECALL VERSUS AN EXTENDED WARRANTY, DUE TO THIS TOOK PLACE RIGHT AFTER THE 8 YEAR MARK OF IT BEING PURCHASED. LOSING ACCELERATION ON A MAJOR HIGHWAY, WITH CARS AND SEMI TRUCKS DRIVING WELL AT 80 MPH OR MORE, CAN BE A SCARY THING IF THE CAR WILL NOT ACCELERATE PROPERLY DUE TO AN ISSUE THAT HAS BEEN REPORTED, TAKEN TO COURT AND IN THE END SHOULD HAVE BEEN CORRECTED VERSUS EXTENDING THE POWERTRAIN WARRANTY. THE COST PER OUR LOCAL HONDA DEALERSHIP WILL BE $4,000 WHICH IS ABOUT WHAT I HAVE LEFT TO HAVE THE VEHICLE PAID OFF. NOW I HAVE TO CONSIDER IF IT IS AN ITEM I SPEND A FORTUNE ON TO FIX THE SUV I LOVE OR TRADE FOR ANOTHER VEHICLE.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- BATON ROUGE, LA
OUR VEHICLE WAS INVOLVED IN A NEAR-HEAD ON COLLISION WITH DAMAGE PRIMARILY ON THE FRONT DRIVER'S SIDE QUARTER OF THE VEHICLE. OUR VEHICLE WAS TRAVELLING AT LEAST 45 MILES PER HOUR, THE EXACT SPEED IS UNKNOWN. THE DRIVER'S SIDE CURTAIN AIRBAGS DID NOT DEPLOY, BUT THE PASSENGER'S SIDE CURTAIN AIRBAGS DID. MY WIFE WAS THE DRIVER AND ONLY OCCUPANT, SHE BRIEFLY LOST CONSCIOUSNESS AFTER THE IMPACT. THE DRIVER'S SIDE DOOR WAS PARTIALLY CRUSHED IN AND THE TOP OF THE FRAME WAS BENT IN TOWARDS THE CABIN. WHEN SHE AWAKENED, MY WIFE SAW THE DOOR FRAME WITHIN A COUPLE OF INCHES OF HER FACE. THANKFULLY SHE DID NOT SEEM TO STRIKE HER HEAD AGAINST THE FRAME, BUT IT WAS EXTREMELY LUCKY THAT SHE DIDN'T. WHEN THE FIRST RESPONDERS ARRIVED, THEY HAD TO CUT THE CONNECTION TO THE SIDE CURTAIN AIRBAGS AND THEY WERE SURPRISED TO SEE THAT THE COLLISION HAD NOT TRIGGERED THEM. I HAVE ATTACHED A PICTURE OF THE VEHICLE DOOR FRAME AND THE AIRBAGS THAT FAILED TO DEPLOY. WE WANTED TO BRING THIS TO YOUR ATTENTION JUST IN CASE IT IS NOT AN ISOLATED INCIDENT.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- BURBANK, WA
PAINT IS PEELING OFF FROM THE HOOD AND THE DOORS. THIS CAR IS KEPT IN GREAT CONDITION AND WELL TAKEN CARE OF TO HAVE PAINT ISSUES. IT'S KEPT INDOORS AWAY FROM BAD WEATHER SO THIS HAS TO BE A PINT DEFECT PROBLEM. NOT HAPPY WITH HONDA IF THIS IS WHAT YOU SELL YOUR COSTUMERS THAT BUY YOUR PRODUCT.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- PARSIPPANY, NJ
I OWN A 2011 HONDA PILOT AND WAS TOLD MY COMPLIANCE BUSHINGS ARE BROKEN AND IT IS CRITICAL TO REPLACE THEM. I WAS TOLD THIS AFTER TAKING IT IN FOR AIR BAG RECALL. VEHICLE 8 YEARS OLD WITH NORMAL USAGE AND TO BE TOLD WOULD COST $1200 IS BEYOND CRAZY. WHAT ELSE IS WRONG WITH THESE VEHICLES. REALLY SCARED TO DRIVE AND HOW MANY PEOPLES VEHICLES HAVE THESE PROBLEMS AND THEY ARE DRIVING WITHOUT KNOWLEGE.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- REDDING, CA
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE ACCELERATING, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. CROWN MOTORS (555 CYPRESS AVE, REDDING, CA 96001, (530) 241-4321) REPAIRED THE TRANSMISSION SWITCH, BUT THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE TORQUE CONVERTER NEEDED TO BE REPAIRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 HONDA PILOT- YARDVILLE, NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT CALLED HAMILTON HONDA AT 609-528-2600 (LOCATED AT 655 US-130, HAMILTON TOWNSHIP, NJ 08691) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HONDA PILOT- ONTARIO, CA
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUBARU OF ONTARIO (1195 AUTO CENTER DR, ONTARIO, CA 91761, (888) 905-4875) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 HONDA PILOT- PALISADES PARK, NJ
I TOOK MY CAR TO DEALER TO WORK ON 3 RECALL NOTICES ON DRIVER SIDE AIRBAG (NOT TAKATA RELATED SINCE IT'S NOT A TAKATA AIRBAG), PASSENGER SIDE AIRBAG, AND SEAT BELT. I ALSO HAD A SRS WARNING LIGHT THAT WAS ON CONSTANTLY FOR ABOUT 2 YEARS SO I HAD THE DEALER DIAGNOSE THE WARNING LIGHT. THE CODE SHOWED 11-21 (SOMETHING ABOUT OPEN OR INCREASED RESISTANCE ON THE AIRBAG). THE DEALER SAID THE AIRBAG NEEDS TO BE REPLACED FOR ABOUT $1200 AND THE PROBLEM WAS CAUSED BY TAMPERING WITH THE AIRBAG WIRING. THIS TOTALLY DID NOT MAKE SENSE SINCE I AM THE ORIGINAL OWNER AND NOBODY TAMPERED WITH THE AIRBAG. THE LIGHT STARTED TO COME ON AFTER 5-6 YEARS SINCE I OWNED THE VEHICLE AND THE CAR WAS NEVER INVOLVED IN AN ACCIDENT. THIS LOOKS LIKE A POOR QUALITY AIR BAG WAS USED WHEN THE VEHICLE WAS MADE AND I THINK HONDA SHOULD REPLACE THIS AIRBAG AT THEIR COST.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- AUSTIN, TX
THE INSIDE REAR VIEW MIRROR HAS DEGRADED TO THE POINT WHERE THE MIRROR IS CLOUDY WITH BLACK SPOTS THAT APPEAR LIKE DIRT, BUT ARE ACTUALLY JUST THE DEGRADATION OF THE MIRROR ITSELF. I'VE SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM WITH THE 2011 HONDA PILOT.
Source: NHTSA WEB SITE -
2011 HONDA PILOT- AURORA, IL
INTERIOR REAR VIEW MIRROR OF MY HONDA PILOT EX-L 2011 LOST MOST OF THE REFLECTIVE COATING/ MATERIAL. THE MIRROR IS CLEAN BUT LOOKS DIRTY AS IT LOST MOST OF THE REFLECTIVE MATERIAL. IT HAS BECOME DANGEROUS TO DRIVE WITH NO PROPER REAR VIEW MIRROR AND THE REPLACEMENT COST FOR THE MIRROR IS LITTLE OVER $850. I BROWSED ONLINE AND FOUND OUT MANY PEOPLE COMPLAINED OF THE SAME ISSUE WITH HONDA PILOT INTERIOR REAR VIEW MIRROR. PLEASE HAVE A CHECK AND HELP ALL THE HONDA PILOT OWNERS AND OTHER VEHICLES WHICH USE THE SAME PART.
Source: NHTSA WEB SITE