2011 HONDA PILOT Complaints

View complaints related to 2011 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2011 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 HONDA PILOT
    - PALM HARBOR, FL

    TRANSMISSION SHUDDERS AT 40 MPH. DEALER IS AWARE, CHANGED COMPUTER SETTINGS AND TRANSMISSION AT MY EXPENSE. PROBLEM STILL EXIST AND DEALER IS AWARE OF THIS ISSUE WITH THESE VEHICLES AND HAS NO SOLUTION TO REMEDY THE PROBLEM. BOUGHT THE VEHICLE WITH 71K MILE ON 12/2/17.

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - MOODUS, CT

    MY 2011 HONDA PILOT HAS HAD A SEVERE SHUTTER WHEN ACCELERATING FROM A DEAD STOP TO UP TO 40MPH. IT HAS GOTTEN PROGRESSIVELY WORSE SINCE I BOUGHT IT IN IN 2014. IT'S NOW GOTTEN TO THE POINT WHERE JUST NORMAL ROAD DRIVING WHEN THE ECO MODE KICKS IN IT WILL ALSO SHUTTER TO THE POINT WHERE I HAVE TO ACCELERATE TO GET IT TO STOP. I ALSO FIND THERE'S EXCESSIVE OIL CONSUMPTION, EVEN HAVING TO REPLACE A MALFUNCTIONING SPARK PLUG THAT WAS COVERED IN OIL, WHICH ISN'T NORMAL EITHER. UPON CALLING THE DEALERSHIP THEY SAID THERE WAS NO RECALLS ON THIS PROBLEM SO I HAD TO REPAIR IT OUT OF POCKET. RECENTLY MY CHECK ENGINE CAME ON SO I HAD IT SCANNED THE CODES THAT CAME UP CODES P3400, P3497 WHICH I UNDERSTAND HONDA HAS ISSUED A BULLETIN (NOT A RECALL) ABOUT THESE CODES & THE EXCESSIVE OIL CONSUMPTION. HONDA IS NOT REPAIRING THESE KNOW ISSUES. I DON'T UNDERSTAND WHY IT'S BEING PUT ON THE CONSUMER WHEN IT'S A KNOW PROBLEM WITH THIS VEHICLE...VERY DISAPPOINTED IN HONDA.

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - SHERMAN, CT

    DURING HIGHWAY DRIVING AND BRAKING FROM HIGHWAY SPEEDS A SIGNIFICANT VIBRATION IS FELT IN THE STEERING COLUMN. IT DOES NOT LEAD TO A LOSS OF CONTROL, HOWEVER IT RENDERS THE VEHICLE LESS STABLE UNDER BRAKING. THE VEHICLE HAS 75,000 MILES ON IT. WE BROUGHT IT IN FOR SERVICE AND THE LOWER ARM COMPLIANCE BUSHINGS REQUIRED REPLACEMENT. HONDA HAD ISSUED AN EXTENDED WARRANTY FOR THIS ITEM - A CLEAR INDICATION THAT THE PART IS NOT UP TO STANDARD - AND PRESUMABLY A SIGNIFICANT NUMBER OF THESE VEHICLES WILL FACE A SIMILAR PROBLEM - WHICH IF UNADRESSED COULD LEAD TO FURTHER ACCIDENTS.

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - BRONX, NY

    I PURCHASE THIS HONDA PILOT TOURING 2011 AND WOULD LIKE TO KNOW IF THERE IS A RECALL FOR AIRBAGS OR ANY OTHER MATTER.SAFETY IS MY CONCERN AND MY FAMILY.

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - GERMANTOWN, MD

    STEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP GIVES 2 OPTIONS--GREASE THE COLUMN ($305) AND IF THAT DOES NOT WORK THEN REPLACE STEERING COLUMN AND RACK AND PINION ($3415). DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SOME OTHER CARS["RACK AND PINION AND STEERING COLUMN ARE BINDING'" IS WRITTEN ON THE ESTIMATE] OF WHICH THEY ARE AWARE AND FOR MOST CARS GREASE IS NOT GOING TO WORK. DEALERSHIP ALSO INDICATED THAT THIS IS NORMAL WEAR AND TEAR. CAR HAS 97K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - SWEETWATER, TN

    TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD WAS LEAKING WATER INTO THE CABIN OF THE VEHICLE WHILE RAINING. THE FAILURE CAUSED MOLD TO FORM ON THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE HONDA OF CLEVELAND DEALER (2701 S LEE HWY, CLEVELAND, TN 37311; 423-478-5301) WHERE IT WAS DIAGNOSED THAT THE SEAM WHERE THE VEHICLE'S FIREWALL WAS LOCATED HAD FRACTURED. THE DASHBOARD NEEDED TO BE REMOVED SO THAT THE SEAL COULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 063774946. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 HONDA PILOT
    - LEESBURG, VA

    MY HATCH DOOR WINDOW HAS EXPLODED FOR NO REASON WHAT SO EVER WHILE I AND 2 OTHER PERSONS WERE STANDING AND CONVERSING. WE ALL GOT CUTS AND WERE SHAKEN FROM WINDOW EXPLOSION. CAR WAS PARKED AND NOT ON OR MOVING. IT WAS VERY SCARY EXPERIENCE!

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - SIMPSONVILLE, KY

    TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT MALFUNCTIONED AND WOULD NO LONGER RETRACT TO SECURE THE PASSENGER IN THE SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 HONDA PILOT
    - WINNETKA, CA

    TAKATA RECALL: WHEN MY VEHICLE IS BOTH STATIONARY AND IN MOTION; THE AIRBAG LIGHT ON THE DASHBOARD LIGHTS UP. THIS HAS OCCURRED CONSISTENTLY FOR THE LAST 2 MONTHS. TOOK CAR TO LOCAL HONDA DEALERSHIP WHICH SAID IT WAS AN ISSUE THE DRIVER SIDE AIRBAG. I CALLED HONDA AND THEY SAID MY VEHICLE HAD NO RECALL FOR DRIVER SIDE. ONLY FOR THE PASSENGER SIDE; WHICH I HAD FIXED AFTER THE RECALL IN OCTOBER 2016. ALL PUBLIC DATA THAT I HAVE SEEN SUGGESTS THAT THE DRIVER SIDE AIRBAG IS AN ISSUE. BUT HONDA WILL NOT REPLACE AT THEIR COST. VERY FRUSTRATED?

    Source: NHTSA WEB SITE
  • 2011 HONDA PILOT
    - SLATINGTON, PA

    ONCE I SECURE MY SEATBELT, IT RIDES UP AROUND MY NECK AND UNDER MY RIGHT ARMPIT WITHIN 5 TO 10 MINUTES. I HAVE MOVED MY SEAT FORWARD AND BACK, UP AND DOWN AND CHANGED THE BACK TO RECLINE MORE AND LESS. THE RESULT IS ALWAYS THE SAME! NO ONLY IS THIS UNCOMFORTABLE AND REQUIRES CONSTANT ADJUSTING, BUT IT CANNOT BE SAFE.

    Source: NHTSA WEB SITE