2024 HYUNDAI IONIQ 5 Complaints

View complaints related to 2024 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2024 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 HYUNDAI IONIQ 5
    - Monrovia, CA

    The vehicle was returned to me after a manufacturer-authorized high-voltage battery replacement that was completed on December 10, 2025. Immediately after pickup, the vehicle began exhibiting safety-related issues. I experienced abnormal and hard steering operation, repeated low coolant warnings, and battery management system (BMS) and electrical warning messages. These warning messages appeared immediately after the repair and before the vehicle was driven by me. I returned the vehicle to the dealership multiple times for the same issues. During the final visit, the dealership retained the vehicle for approximately 12 days. After this inspection period, I was informed that the vehicle had underbody damage affecting the coolant system and high-voltage battery and that the damage was likely caused by road debris. The issues began immediately after the battery replacement and involved safety-related systems including steering, coolant, and the high-voltage battery. The vehicle was returned with unresolved warning messages related to these systems. I am concerned that the vehicle was released after a major battery repair in an unsafe condition and that the affected systems may not have been properly inspected or repaired prior to release.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - MA, MA

    Electrical system failure. A electrical warning message appeared and the car immediately shutoff and slowed down. I was forced to stop on the side of the highway with limited shoulder. The car is currently at a hyundai service center and confirmed to be an ICCU issue. Even after adressing recalls, this issue persists.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Keizer, OR

    Initial alert “stop vehicle, and check power supply“. We were on I5 when limp mode triggered. This was dangerous as the speed of traffic was 75. Car was towed and dealer determined it was the ICCU. Car has been in the shop for almost 3 weeks. Still no estimate on the replacement part.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Hockessin, DE

    Battery light came on and car stopped after about 1 miles in the middle of the road. ICCU failure was the cause as determined at the dealer.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Nashville, TN

    Had ICCU replaced twice last year, then today my electrical system shut off and warning lights came on that I can’t go over 10mph then after that the car shut off completely.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Mason, OH

    On the morning of [XXX] I received an error message on my dashboard (attached) "Stop Vehicle and Check Power Supply". The car had started to lose acceleration power to no more than 30MPH. I contact the service department at my local dealer. They instructed me to bring it in or have it towed. I was about 2 miles from home so I headed back. While in transit the car lost all power in the middle of traffic. It stopped completely ! No emergency flashers, lights, power for the doors, windows, etc. I could not even put into Park. If I lifted my foot off of brake, it started to roll backwards. Luckily I was not on the expressway or at a railroad crossing. Fortunately a local police officer saw my dilemma and directed traffic and pushed my car to the side of the road ([XXX]) After doing research online I found this to be a common issue with Hyundai/Kia EV vehicles. The ICCU fails with no warning leaving drivers stranded.. The unit is on backorder because of so many failures and there is no ETA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Washington, DC

    ICCU failure (as determined by the dealership), car lost power rapidly while driving (there was a 'check electrical system' error on the dash) and I had to push the vehicle to clear it from the road (there was no shoulder where it failed).

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Wilmette, IL

    The 12v battery system failed in November 2025. Battery was replaced by dealer. Then on February 2, 2026 the ICCU failed while driving. Complete and unsafe loss of power while driving.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Olney, MD

    ICCU needs to be replaced and is faulty.I had a warning on Friday and was able to jump my car, then a complete engine failure Sunday 2.1. The part is on back order, replacedment estimate not given (internet research says 1 week to 3 months) and I am in line for a loaner car even thought all parts are under warranty. The car is less than 2 years old and has less than 24k miles.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Saugerties, NY

    ICCU Failure Car was in limp mode and unable to drive during -5 degree temperatures. ICCU Failure Confirmed by Hyundai dealership. Hasnt been inspected by others No prior warnings before the issue happened

    Source: NHTSA WEB SITE