2024 HYUNDAI IONIQ 5 Complaints

View complaints related to 2024 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2024 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 HYUNDAI IONIQ 5
    - Auburn, CA

    Vehicle stopped responding at freeway speeds. Pedals didn’t do anything. Slowly pulled over and off freeway powered off car and back on again. Was able to continue driving home. Almost got stuck in the middle of the freeway

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Eastsound, WA

    Failure of the iccu. Needed complete replacement under warranty. Unable to charge via any AC charger. The iccu had already been repaired under an existing recall.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Walnut Creek, CA

    After car has been parked, when trying to start car , car turns on briefly saying 12 v battery low come to safe stop. Then car dies. Car isn’t in motion since it’s been parked. First time it happened I needed a tow truck and the tow truck needed to jump my battery. Since then battery keeps dying when trying to start this has happened every time I start the car since July 11 2026

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Rosemead, CA

    Was driving to vegas, it was 103-107 degrees After fast DC charging drivetrain had issues that when pressing acceleration the car would have almost a loss in power that caused a stuttering movement. If forcefully driven, the error message drivetrain electrical system would pop up. Issue can be resolved but only after letting the car stay in park for 10-15 minutes after finished charging. Issue was repeatable but only if weather was hot enough. This shouldn't happen or at least warn the driver to not drive for a certain period instead of guessing the issue.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Fremont, CA

    Going thru a parking lot to a drive thru at a fast food place, rounding a small curve at a very low speed then trying go to 1 st lane out of 2 lanes the car suddenly went out of control and accelerated to center pole. The pole was a barrier protecting the support pole for the canopy. The car front center hit the pole so hard that the front collapsed. The hood buckled in the center and the pole went half way to the windscreen. The air bags did not deploy. The driver got hit with steering or something in the chest and caused lot of pain for about 10 days. No internal injury was detected. The car was totalled. The car did not complain of any incident except the dash reported something binding when tried to back off from the pole. The car repair company declared it as write off including the auto insurance company. Police was called and they did not take any data no other investigation was done. We feel the car computer malfunctioned and caused the accident.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Scottsdale, AZ

    The car engine shutdown mid drive. One minute before the complete stop, the car was stalling every 20 sec or so, then the acceleration stop responding to the drive pedal. The car was gliding to a stopping point. The "Engine " warning was on the display. Afterward, the car was towed to the Earnhardt Hyundai North Scottsdale, where the service center could not recreate the problem. They concluded that is a non issue since they did not observe the same issue during the test and diagnostic.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Forestville, CA

    Vehicle steering or at least power steering failed catastrophically. Started with some electronic sounds at extremes of turning radius but subsequently failed completely and rendered car undriveable. Hyundai repair center attributed this to "excessive dirt and dust" or some external force, but was unable to substantiate or demonstrate any damage to parts they say need replacing. Ultimately this remains undiagnosed with regards to cause but dealer clearly identifies need to replace P/S motor and rack and pinion assembly. Insurance inspection documents no sign of external involvement in the failure. No warning lights/messages. Problem is repeatable. While failure would have been a safety risk at higher speed, it went from "noise at edge of turning radius" to "cannot steer the car" at a point in time where the car was moving at low speeds.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Roselle, IL

    On 5/27/26, when the car was parked in parking lot, received an alert on dashboard, "check electric vehicle system", when the car was turned on. The car would not shift in to drive or reverse so had to get towed to nearby Hyundai dealership. The EV system was recalibrated and test driven 122 miles to verify proper operation. Then on 6/23/26, when driving on road received an alert on dashboard "power limited". The car would not accelerate and had to get it towed again to same dealership. The dealership performed tests on ICCU and 12V battery but came back negative.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Puyallup, WA

    During routine driving, the vehicle suddenly displayed an electrical system. Error code followed several minutes later by a 12-volt battery error. The vehicle was stopped and turned off. When turned back on all warnings disappeared and vehicle was returned to service for approximately 3 MI before warnings appeared again. Vehicle was then parked as it entered limp mode with a maximum speed of 11 mph. manufacturers roadside assistance was called and arrived to jumpstart the 12-volt battery which resulted in the vehicle turning on but not charging despite sufficient charge in the high voltage battery. Vehicle was stranded in a secure parking lot after hours with Windows unable to be closed and doors unable to lock. The vehicle is immobilized due to being unable to put the vehicle into neutral to move it to a suitable location for a tow. Vehicle was certified by dealership as a certified pre-owned vehicle approximately 45 days ago. All listed recalls have been checked and no undue stress has been placed on the vehicle since purchase. Vehicle stranded to adults and one toddler in 80 plus degree heat without any ability to remove the car to a safe location or secure transportation to an appropriate business.

    Source: NHTSA WEB SITE
  • 2024 HYUNDAI IONIQ 5
    - Colchester, VT

    This is an EV . We use the regenerative braking to slow down. This car has both a front and rear dash cam. The car is about two and a half years old and has about 20,800 miles. We were approaching a red traffic light with several vehicles stopped in front of us. My partner was driving and had slowed to 8 mph, with her foot off the accelerator, advancing slowly towards the car in front of us when the vehicle experienced unanticipated, rapid acceleration. With quick reflexes, she was able brake hard and avoided a collision. Ten minutes later she was parking at our house, going 4 mph and it did it again, coming within four feet of the building. Neither time was she touching the accelerator, but the car accelerated like the accelerator was pressed to the floor. This is very dangerous.

    Source: NHTSA WEB SITE