2024 HYUNDAI IONIQ 5 Complaints
View complaints related to 2024 HYUNDAI IONIQ 5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2024 HYUNDAI IONIQ 5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 HYUNDAI IONIQ 5- Southfield, MA
Had car in for regular service. No problems reported by service department. Immediately after leaving the dealer, less than 1 mile away, a warning message came up on the screen that the car "may have experienced a charging/electrical event, and to contact my dealer immediately of service. Risk of system failure. I immediately returned to the dealer, and they did a quick diagnostic check, which revealed DTC code P0AA600. This is the second similar incident with this car. On 1/10/25 this car had recall campaign 272 performed, which was supposed to fix this problem. On 8/22/25 the car would not start and had to be towed to the dealer. They replaced the 12v battery and claimed the battery was defective.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Ione, CA
all suddenly car started to show : Check electric vehicle system" And slow down to 25 miles and eventually 10 miles. Make it not drivable. Looks like ICCU issues
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Diamond Bar, CA
While driving, I heard a loud pop in the rear passenger side and subsequently, the dashboard showed an error to "stop vehicle and check power supply". After driving about 15 minutes, another error showed on the dashboard "12V battery voltage low. Stop safely". After coming to a stop, the vehicle completely shut off and would not turn back on. A tow truck was called and my vehicle was towed to a Hyundai dealership. The vehicle is now at the service center at a Hyundai dealership. The dealership confirmed it was an ICCU failure. While there was not a crash or any injury, the known defect from Hyundai left my wife, my [XXX] daughter, and me, stranded 60 miles away from home, in the middle of the night. Luckily we were pulled over safely and not in the middle of the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- River Edge , NJ
The vehicle is less than 1 years old. Had 91% charge left. Turned in the car as usual. Turned in heated seats and heated steering wheel as the outside temp was 34 degrees. A pop noise occurred and my entire dashboard flashed like a Christmas tree saying electrical system failure. Pull over safety. The cars speed was reduced to 20 mph. This was extremely scary as this happened on a main road where the speed limit was 55. The ICCU failed according to the dealer. This has been a common issue among Ioniq5 cars and the manufacturer has failed to fixed this issue. This car presents a high failure rate of the ICCU computer that controls the entire car. Once this chip fails, the car can not be driven and it must be towed back to the dealership. This is not a one off. Hyundai also quietly remove the remote start feature to activate the heated seats. They must know that turning on the heated seats might trigger an overload causing possible risk of iccu failure.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Yarmouth, ME
The ICCU failed while driving. A loud pop occured then a red warning light came up asking you to stop the vehicle and check the power supply. The car went into turtle mode where I could at best drive 25 miles per hour. This car was part of a recall last year to prevent this issue, however only a software fix was performed. Luckly I was able to get the car home on a very cold day.
Source: NHTSA WEB SITE -
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2024 HYUNDAI IONIQ 5- West Sacramento, CA
The ICCU on my car failed after hearing a loud pop (fuse blown) while driving on the freeway. This was an incredibly dangerous scenario in which I went from 70 mph to 25 mph, in an area with no shoulder. Hyundai is aware of the issues with the ICCU and I believe they should expand the recall to include EVERY Hyundai Ioniq 5 and 6. Interestingly, the technician at the dealership states in the summary of service that my car is subject to the recall due to the fault code (P1A9096). Why did I have to experience this failure to be subject to recall? My car should be subject to the recall/service based on VIN, but according to [XXX] it is not. Also at issue is the time it took to Hyundai's tech line to work with my dealership, and the time they are suggesting to provide replacement parts. My car was delivered via tow truck to the dealership at 11:16 AM on 12/11/2025 and I got the message regarding the diagnosis and solution to my car's issue on 12/19/2025 at 10:01 AM. It should not take 8 days to diagnose this issue, nor should it take 2 weeks for parts that are a known issue for Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Freeport, ME
When I started driving my car a warning to check the electrical system came on the display and the speed of the car dropped to less than 25 mph. The road we were driving on was over 45mph without a safe shoulder. After it was towed to the dealer, they diagnosed that the ICCU had failed and replaced it and a fuse. This was after all recalls and other software updates were performed many months ago.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- San Diego, CA
On Monday Dec 15 I was on the Coranado bridge in San Diego heading on the island. A warning flashed about the electric system. Then, towards the end of the bridge, the car immediately slowed down suddenly and I could feel the regenerative breaking. I had to time or opportunity to get over. By the grace of God, traffic started to slow as we got near the end of the bridge and the car was able to go roughly 20 MPH on the side roads with my foot all the way down on the accelerator pedal. With my hazard lights on, I was able to drive closer to where I was meeting my wife and find a parking lot to turn into so a tow truck could get me. It was terrifying. I’m alive by some miracle and I’m very lucky I was meeting my family and they weren’t with me.
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Brea, CA
My 2024 ioniq 5 has no recall but they have a well known issue where the ICCU does not charge the 12v as expected. this results in loss of power. In my situation, i was driving on the freeway at 65MPH when i got the low 12V battery message and my car slowed down and I was not able to accelerate at even street speed. I was fortunate enough to pull the car over from the left lane to the right shoulder as the traffic was light. This could have easily resulted in an accident. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2024 HYUNDAI IONIQ 5- Minneapolis, MN
The contact owns a 2024 Hyundai Ioniq 5. The contact stated that the message "Check Electric Vehicle System" and DTC: P0C7300 - System Motor Control Problem Detected had been displayed intermittently on the instrument panel. The contact stated that the DTC notification was persistently displayed on the Hyundai Blue link Mobile App. The vehicle was taken to the dealer several times, but the contact was informed that the failure could not be duplicated because the messages and the DTC were no longer displayed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and the contact was informed that she would receive a call back within 2-3 days. The failure mileage was approximately 3,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE